nding that employees wash their hands upon returning to their workstations. Most employee training covers the importance of washing hands because science has proven that germs are easily passed among individuals through the practice of poor hygiene.

In today's service economy, washing hands is truly a customer service attitude about respect for the customers much like covering one's mouth when sneezing or coughing. When employees behaviors even in the bathroom fail to respect the customers, loyal customers will walk away and more im

Most Fridays, my husband and I patronize several restaurants established by small business owners. We use this time to enjoy a good meal and have the opportunity to talk away from the home. Over the course of the last few years, the number of available dining establishments has diminished by one a year. The reason is due to that both of us have seen wait staff using the bathroom facilities without properly washing their hands.

Last night, we lost another favorite restaurant. This restaurant was one of my favorites due to its early bird specials; fresh oven baked bread, good customer service, reasonable prices and consistently high food quality. However, now this eatery has just lost annual revenues of around $1,200. (NOTE: Our average bill was $50 and we visited this specific place two times each month.)

What happened was quite simple. My husband visited the men’s facilities and noticed an employee dressed in a chef’s white uniform. After attending to his personal business quickly, this individual passed his hands through the cold water and then left the restroom. This man did not use soap nor warm water.

Upon returning to the table, I noticed my husband's agitation. I asked him what happened and he quickly shared his experience. After my shudder, I said "Let's go." We paid our adult beverage bill and left.

Upon leaving, my husband spoke to the manager outside, as he didn't want waiting patrons to hear of the actual episode. The manager immediately apologized numerous times. He asked if my husband could identify the specific male employee? Unfortunately, all my husband saw was his back and side and never saw is face.

Even though the manager indicated that he would addressed this problem, it was too late as far as both my husband and I were as loyal customers. With all the news about tainted food through e-coli and salmonella exposure, we will not risk our health knowing that one employee publicly demonstrated poor customer service through bad attitudes and habits.

Restaurants are not the only businesses requiring employees to wash their hands. Grocery stores to retail stores all post signs demanding that employees wash their hands upon returning to their workstations. Most employee training covers the importance of washing hands because science has proven that germs are easily passed among individuals through the practice of poor hygiene.

In today's service economy, washing hands is truly a customer service attitude about respect for the customers much like covering one's mouth when sneezing or coughing. When employees behaviors even in the bathroom fail to respect the customers, loyal customers will walk away and more imp

y bird specials; fresh oven baked bread, good customer service, reasonable prices and consistently high food quality. However, now this eatery has just lost annual revenues of around $1,200. (NOTE: Our average bill was $50 and we visited this specific place two times each month.)

What happened was quite simple. My husband visited the men’s facilities and noticed an employee dressed in a chef’s white uniform. After attending to his personal business quickly, this individual passed his hands through the cold water and then left the restroom. This man did not use soap nor warm water.

Upon returning to the table, I noticed my husband's agitation. I asked him what happened and he quickly shared his experience. After my shudder, I said "Let's go." We paid our adult beverage bill and left.

Upon leaving, my husband spoke to the manager outside, as he didn't want waiting patrons to hear of the actual episode. The manager immediately apologized numerous times. He asked if my husband could identify the specific male employee? Unfortunately, all my husband saw was his back and side and never saw is face.

Even though the manager indicated that he would addressed this problem, it was too late as far as both my husband and I were as loyal customers. With all the news about tainted food through e-coli and salmonella exposure, we will not risk our health knowing that one employee publicly demonstrated poor customer service through bad attitudes and habits.

Restaurants are not the only businesses requiring employees to wash their hands. Grocery stores to retail stores all post signs demanding that employees wash their hands upon returning to their workstations. Most employee training covers the importance of washing hands because science has proven that germs are easily passed among individuals through the practice of poor hygiene.

In today's service economy, washing hands is truly a customer service attitude about respect for the customers much like covering one's mouth when sneezing or coughing. When employees behaviors even in the bathroom fail to respect the customers, loyal customers will walk away and more im

restroom. This man did not use soap nor warm water.

Upon returning to the table, I noticed my husband's agitation. I asked him what happened and he quickly shared his experience. After my shudder, I said "Let's go." We paid our adult beverage bill and left.

Upon leaving, my husband spoke to the manager outside, as he didn't want waiting patrons to hear of the actual episode. The manager immediately apologized numerous times. He asked if my husband could identify the specific male employee? Unfortunately, all my husband saw was his back and side and never saw is face.

Even though the manager indicated that he would addressed this problem, it was too late as far as both my husband and I were as loyal customers. With all the news about tainted food through e-coli and salmonella exposure, we will not risk our health knowing that one employee publicly demonstrated poor customer service through bad attitudes and habits.

Restaurants are not the only businesses requiring employees to wash their hands. Grocery stores to retail stores all post signs demanding that employees wash their hands upon returning to their workstations. Most employee training covers the importance of washing hands because science has proven that germs are easily passed among individuals through the practice of poor hygiene.

In today's service economy, washing hands is truly a customer service attitude about respect for the customers much like covering one's mouth when sneezing or coughing. When employees behaviors even in the bathroom fail to respect the customers, loyal customers will walk away and more im

was his back and side and never saw is face.

Even though the manager indicated that he would addressed this problem, it was too late as far as both my husband and I were as loyal customers. With all the news about tainted food through e-coli and salmonella exposure, we will not risk our health knowing that one employee publicly demonstrated poor customer service through bad attitudes and habits.

Restaurants are not the only businesses requiring employees to wash their hands. Grocery stores to retail stores all post signs demanding that employees wash their hands upon returning to their workstations. Most employee training covers the importance of washing hands because science has proven that germs are easily passed among individuals through the practice of poor hygiene.

In today's service economy, washing hands is truly a customer service attitude about respect for the customers much like covering one's mouth when sneezing or coughing. When employees behaviors even in the bathroom fail to respect the customers, loyal customers will walk away and more im

nding that employees wash their hands upon returning to their workstations. Most employee training covers the importance of washing hands because science has proven that germs are easily passed among individuals through the practice of poor hygiene.

In today's service economy, washing hands is truly a customer service attitude about respect for the customers much like covering one's mouth when sneezing or coughing. When employees behaviors even in the bathroom fail to respect the customers, loyal customers will walk away and more importantly share their dissatisfaction with others.