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    anding the office’s standard procedure for inquiries he is either unable to fulfill or too busy to fulfill.

    Often new assignments are derived from repeat business - a client who has used your attorney’s services in the

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    Your mission, legal assistants, should you decide to accept it, is to handle many of your boss’ phone calls. A good legal assistant continually strives to free up the attorney’s time for court appearances, meetings, and more in-depth legal research. After all, this is how an attorney earns his fees. But in order to have fees that can be earned, new work must materialize. The majority of new work for attorneys comes in the form of phone calls. Handle these phone calls wisely.

    The ability to filter through types of phone calls and handle as much of the phone work as possible, with finesse, is an excellent skill to develop. A paralegal must be familiar with her boss’ schedule, his caseload, his clients, and his particular style in order to filter the phone calls well. She must also be thoroughly familiar with the types of new cases her boss may accept. This includes understanding the office’s standard procedure for inquiries he is either unable to fulfill or too busy to fulfill.

    Often new assignments are derived from repeat business - a client who has used your attorney’s services in the

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    e in-depth legal research. After all, this is how an attorney earns his fees. But in order to have fees that can be earned, new work must materialize. The majority of new work for attorneys comes in the form of phone calls. Handle these phone calls wisely.

    The ability to filter through types of phone calls and handle as much of the phone work as possible, with finesse, is an excellent skill to develop. A paralegal must be familiar with her boss’ schedule, his caseload, his clients, and his particular style in order to filter the phone calls well. She must also be thoroughly familiar with the types of new cases her boss may accept. This includes understanding the office’s standard procedure for inquiries he is either unable to fulfill or too busy to fulfill.

    Often new assignments are derived from repeat business - a client who has used your attorney’s services in the

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    s. Handle these phone calls wisely.

    The ability to filter through types of phone calls and handle as much of the phone work as possible, with finesse, is an excellent skill to develop. A paralegal must be familiar with her boss’ schedule, his caseload, his clients, and his particular style in order to filter the phone calls well. She must also be thoroughly familiar with the types of new cases her boss may accept. This includes understanding the office’s standard procedure for inquiries he is either unable to fulfill or too busy to fulfill.

    Often new assignments are derived from repeat business - a client who has used your attorney’s services in the

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    h her boss’ schedule, his caseload, his clients, and his particular style in order to filter the phone calls well. She must also be thoroughly familiar with the types of new cases her boss may accept. This includes understanding the office’s standard procedure for inquiries he is either unable to fulfill or too busy to fulfill.

    Often new assignments are derived from repeat business - a client who has used your attorney’s services in the

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    anding the office’s standard procedure for inquiries he is either unable to fulfill or too busy to fulfill.

    Often new assignments are derived from repeat business - a client who has used your attorney’s services in the past. A paralegal should possess basic knowledge of these return clients, including how to get in touch with clients by mail, phone, fax, and e-mail. Utilize your office’s file management system to keep this information handy. (If your business has no file management system, I urge you to campaign for one as soon as possible.)

    One of your duties may be to recall old matter files for a returning client. Many law offices utilize off-site storage for closed files. Depending on the situation, old files may contain valuable information that will assist your attorney in handling new matters.

    Sometimes new clients are referred by your boss’ colleagues, professional peers, friends and acquaintances. When referrals occur, make note of it so you can prepare a thank you letter from your boss. If this type of appreciation is not standard practice at your firm, discuss the benef

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