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Suggest You - 100% is Not Enough - You Need 120%
So you've decided to set up a new business, the idea is good, the bank has given you the green light and everything is looking peachy. Wait a minute haven't you forgotten something? Yes, that's right - your trouse
Dal? was born in Spain in 1904, and he was always outlandish and controversial. His name became an icon, and his works are unique and recognizable. Dali’s excellent job of branding himself resulted in his creati
At the Singapore Airlines Cabin Crew Training Centre, one visitor asked, 'How does Singapore Airlines stay on top all these years? And how do you plan to keep the lead while other airlines work so hard to beat you?'
Senior Vice President, Mr Sim Kay Wee, answered clearly: '100% is not enough. When you reach #1, you need 120%.
'Here's why: If you fly on a mediocre airline, your service expectation may be only 50%. If the cabin crew is in a better mood, they may actually deliver 65%. Then what is your opinion of the service? It's up 15%! Employers - Practicality or Theory?
In this world, we have set some rules for ourselves. We break them as we wish, and we fear to break some of them. Education and employment has one such rule. It is called ‘qualification’.How does one know izations. A very busy week!
At the Singapore Airlines Cabin Crew Training Centre, one visitor asked, 'How does Singapore Airlines stay on top all these years? And how do you plan to keep the lead while other airlines work so hard to beat you?'
Senior Vice President, Mr Sim Kay Wee, answered clearly: '100% is not enough. When you reach #1, you need 120%.
'Here's why: If you fly on a mediocre airline, your service expectation may be only 50%. If the cabin crew is in a better mood, they may actually deliver 65%. Then what is your opinion of the service? It's up 15%! Fashion Design Degrees Create a Pattern for Success
Abbey Swisher didn't necessarily want to become a fashion designer or consider fashion design degrees to be her forte in college until she was studying interior design and took an elective in fashion. "I just starall these years? And how do you plan to keep the lead while other airlines work so hard to beat you?'
Senior Vice President, Mr Sim Kay Wee, answered clearly: '100% is not enough. When you reach #1, you need 120%.
'Here's why: If you fly on a mediocre airline, your service expectation may be only 50%. If the cabin crew is in a better mood, they may actually deliver 65%. Then what is your opinion of the service? It's up 15%! Are You Really Listening During Your Interview?
We all know that answering questions about yourself is the main purpose of a job interview but did you know that listening is just as important as talking? In order to properly answer the questions asked, you neeanswered clearly: '100% is not enough. When you reach #1, you need 120%.
'Here's why: If you fly on a mediocre airline, your service expectation may be only 50%. If the cabin crew is in a better mood, they may actually deliver 65%. Then what is your opinion of the service? It's up 15%! Do You Zig and Zag?
T. Harv Eker, author of Secrets of the Millionaire Mind, states that the journey to success is full of twists, turns, ups, downs, stops and reverses. You have to "zig zag" your way to success.He is right. Oion may be only 50%. If the cabin crew is in a better mood, they may actually deliver 65%. Then what is your opinion of the service? It's up 15%!
'Now if you know Singapore Airlines is #1, what is your expectation of the service? 110%! And if our cabin crew delivers service only at the 100% level, what is your opinion of the service? It's down 10%!
'This is the challenge of being #1,' he concluded. 'If you are in the lead and want to stay there, 100% is not enough. You need every member of the team to give 120%!'
Key Learning Point
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If you work hard and smart you may finally reach the top - #1!
And then wh
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