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Suggest You - Are You Referable?
Finding good wholesale products and sources for your business can be one of the most difficult tasks that you face when starting a new enterprise.It can cost you a ton of time and money. But there are
I asked if she would take her car to this person in the future. She paused and replied, ‘Yes. I can trust him to take good care of my car. But I won’t refer him to anyone else
How often is the Sales team on one side of an organization while Service is on the other?How often does this ‘divide’ lead to the loss of possible sales, more tension between the groups, and negative
My friend Treva recently experienced a car breakdown in Los Angeles. Her vehicle was towed to a nearby service station where the manager put her at ease with his comfortable style and obvious expertise. He promised to call her the next morning with an evaluation and an estimate.
She took the bus home. The next morning, he did not call. She called him in the afternoon. He apologized and agreed to call her back by the end of the day. But he didn’t. She reached him again the next morning. This time he promised to call back within 45 minutes. Two hours later, he still had not called.
In the end, Treva’s car was very well repaired. The manager gave her a clear explanation of what had gone wrong and charged her a very reasonable price.
I asked if she would take her car to this person in the future. She paused and replied, ‘Yes. I can trust him to take good care of my car. But I won’t refer him to anyone else.
Millions of people log on to forums everyday to post and read messages. After seeing numbers like these, it's not hard to realize the potential of Forum Advertising. It can potentially be a big weapon in the
She took the bus home. The next morning, he did not call. She called him in the afternoon. He apologized and agreed to call her back by the end of the day. But he didn’t. She reached him again the next morning. This time he promised to call back within 45 minutes. Two hours later, he still had not called.
In the end, Treva’s car was very well repaired. The manager gave her a clear explanation of what had gone wrong and charged her a very reasonable price.
I asked if she would take her car to this person in the future. She paused and replied, ‘Yes. I can trust him to take good care of my car. But I won’t refer him to anyone else
While many fans are anxious for the big game itself, business executives around the world have their attentions turned to Super Bowl commercials. Much of the next week will be focused on the best-known or m
In the end, Treva’s car was very well repaired. The manager gave her a clear explanation of what had gone wrong and charged her a very reasonable price.
I asked if she would take her car to this person in the future. She paused and replied, ‘Yes. I can trust him to take good care of my car. But I won’t refer him to anyone else
You’ve decided your career field and are ready to interview. Here are 7 key areas to help you determine this is the company you want to work for and to assist you to give your best interview yet.--Pr
In the end, Treva’s car was very well repaired. The manager gave her a clear explanation of what had gone wrong and charged her a very reasonable price.
I asked if she would take her car to this person in the future. She paused and replied, ‘Yes. I can trust him to take good care of my car. But I won’t refer him to anyone else
Creating good business requirements not only assures that the proposed project will address all of the organization's needs, but it helps to guarantee that the project is delivered on time and on budget.
I asked if she would take her car to this person in the future. She paused and replied, ‘Yes. I can trust him to take good care of my car. But I won’t refer him to anyone else. I can’t trust him to take good care of my friends or my colleagues.’
Key Learning Point
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Being technically competent is not enough to build a growing business. You may be a terrific lawyer, doctor, accountant, broker, supplier, programmer, manufacturer or car mechanic, but if you don't keep your promises in every way, you just won't be referred.
Action Steps
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Promises are the foundation of reputation. Make them, and keep them.
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