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  • Suggest You - Mystery Shopping - Start Your Own Mystery Shopping Business and Keep All the Perks For Yourself!

    Traditional Retail Advertising is Ineffective
    January 30th, 2007A recent online study by Deloitte and Touche uncovered that two thirds of store visits during the 2006 holiday season were not influenced by holiday advertising. It turns out that most consumers picked stores because of their pre-existing familiarity with the stores and the stores locations. Additionally, the products purchased were researched on the internet.This means that all the money spent during holiday season for print , radio, and TV advertising was largely wasted. As I read the Los Angeles Times on Sunday morning, I was again reminded how much money is wasted on print advertising; I think I threw away about ten pounds of unread advertising
    ons have worked well, you might take them up on the offer.

    * Offer to write a free weekly column for publications read by your target audience. Each time you might focus on one aspect of customer service, for example answering the telephone, helping disabled customers, organizing focus groups, and so on. Make sure your resource box is included giving contact details for your business.

    * Buy advertising gifts for clients - real and potential - and offer these as Christmas gifts or giveaways at business meetings. Calendars keep you to the fore every day of the year. The more useful the gift the better and the more exposure for your business. The best include pens, mugs, table mats, mouse mats, calendars and screen savers.

    * Offer discounts to clients who refer

    Get More Clients Networking
    Most of the small business owners I know (and I know a lot of them) are not really happy with the return they get from their networking. They keep going because there is a positive return, but they want more. There are easy actions you can take to improve your return!One of the most important things to remember for most small business owners is NOT to sell your product/service at the meeting. You're selling the appointment! For example, I give a fr'ee coaching session – that's what I focus on selling at the meeting. If you have a Mary Kay business, you are selling the fr'ee facial. Perhaps you are trying to build your list for your email newsletter, in which case you
    The mystery shopping business is very new in most parts of the world with only a handful of mystery shopping companies working mainly in larger towns and cities, and invariably targeting major business corporations, while neglecting smaller, local firms, most needing their service.

    That's an awfully big gap in the market! An awful lot of business going to waste!

    You can plug the gap by operating a mystery shopping business in your area with just two or three clients and a few well paid assignments each month. It's one of the best work at home opportunities possible and fits well into almost every lifestyle.

    You can target most areas of commerce, such as shops and supermarkets, garages and hairdressers, banks and building societies, or you might consider specializing by setting your sites on one small group, such as family run hotels and boarding houses, seaside cafes, amusement arcades, doctor's surgeries and photographic studios.

    Let's see what makes mystery shopping such an easy business to start:

    * No office or special business premises required, the entire operation can be run from home.

    * No need to employ staff with all the administrative headaches and hassles commonly involved. Experienced freelance mystery shoppers can be hired as and when required, or you can carry out all assignments yourself or get family members involved.

    * Low start up costs. All you need is a telephone, some business stationery, and a small amount of capital for advertising your business. With a few regular clients on board, future business comes from referrals and repeat assignments.

    * Overheads are low, usually just travel expenses, stationery, postage, fax and Internet communications for submitting client reports.

    * You set your own hours and all decisions and choices are yours.

    * You get to eat in posh restaurants and stay in plush hotels as part of the job.

    * You make a big difference to how business functions and the way in which customers are treated.

    * High profit potential for even small scale operators.

    The secret to a successful mystery shopping business is in the way you promote your business and how you come across to potential clients. Let's consider marketing and professionalism now.

    Marketing Tips

    Being different in your approach to marketing your business will help you stand out to prospective clients. These tips will help:

    * Write a short booklet of tips for business owners, focusing on customer service and staff training. Offer the book free in national newspapers and business journals, and via online sources, but ensure your advertisement appears in all copies.

    * Produce a free newsletter for business owners, and again ensure your advertisement appears in all copies. You might also start an online newsletter which business owners can access free of charge either on screen or as a downloadable pdf. file.

    * Look for special advertising promotions with media you have already tested and found to work. Where for instance a magazine offers two ads. for the price of one where your earlier promotions have worked well, you might take them up on the offer.

    * Offer to write a free weekly column for publications read by your target audience. Each time you might focus on one aspect of customer service, for example answering the telephone, helping disabled customers, organizing focus groups, and so on. Make sure your resource box is included giving contact details for your business.

    * Buy advertising gifts for clients - real and potential - and offer these as Christmas gifts or giveaways at business meetings. Calendars keep you to the fore every day of the year. The more useful the gift the better and the more exposure for your business. The best include pens, mugs, table mats, mouse mats, calendars and screen savers.

    * Offer discounts to clients who refer

    IT Service Management
    The Internet has undoubtedly conquered every aspect of the business arena. It is rare to find business offices without computers these days. Practically a hundred percent of the business offices in the United States own computers to process their business transactions. This holds true in other first world countries such as Japan, Western Europe and China. In a simplified concept, the face of the earth is basically connected to the worldwide web that makes business more profitable and accessible.Information technology is soaring these days. However, connectivity does not solve the entire problem, and it is a fact that cannot be ignored. But, the availability of cost-effecti
    ing by setting your sites on one small group, such as family run hotels and boarding houses, seaside cafes, amusement arcades, doctor's surgeries and photographic studios.

    Let's see what makes mystery shopping such an easy business to start:

    * No office or special business premises required, the entire operation can be run from home.

    * No need to employ staff with all the administrative headaches and hassles commonly involved. Experienced freelance mystery shoppers can be hired as and when required, or you can carry out all assignments yourself or get family members involved.

    * Low start up costs. All you need is a telephone, some business stationery, and a small amount of capital for advertising your business. With a few regular clients on board, future business comes from referrals and repeat assignments.

    * Overheads are low, usually just travel expenses, stationery, postage, fax and Internet communications for submitting client reports.

    * You set your own hours and all decisions and choices are yours.

    * You get to eat in posh restaurants and stay in plush hotels as part of the job.

    * You make a big difference to how business functions and the way in which customers are treated.

    * High profit potential for even small scale operators.

    The secret to a successful mystery shopping business is in the way you promote your business and how you come across to potential clients. Let's consider marketing and professionalism now.

    Marketing Tips

    Being different in your approach to marketing your business will help you stand out to prospective clients. These tips will help:

    * Write a short booklet of tips for business owners, focusing on customer service and staff training. Offer the book free in national newspapers and business journals, and via online sources, but ensure your advertisement appears in all copies.

    * Produce a free newsletter for business owners, and again ensure your advertisement appears in all copies. You might also start an online newsletter which business owners can access free of charge either on screen or as a downloadable pdf. file.

    * Look for special advertising promotions with media you have already tested and found to work. Where for instance a magazine offers two ads. for the price of one where your earlier promotions have worked well, you might take them up on the offer.

    * Offer to write a free weekly column for publications read by your target audience. Each time you might focus on one aspect of customer service, for example answering the telephone, helping disabled customers, organizing focus groups, and so on. Make sure your resource box is included giving contact details for your business.

    * Buy advertising gifts for clients - real and potential - and offer these as Christmas gifts or giveaways at business meetings. Calendars keep you to the fore every day of the year. The more useful the gift the better and the more exposure for your business. The best include pens, mugs, table mats, mouse mats, calendars and screen savers.

    * Offer discounts to clients who refer

    Front Line Customer Service
    I read an amazing statistic in an article written by the Canadian Management Centre.“The average company loses half their customers in 5 years and half their employees in 4 years?. This has significant impact to overall customer, employee, investor and supplier loyalty.”Wow! Think about that statistic. 100% customer turnover in 5 years and 100% employee turn over in 4 years. Management at all levels must understand the changing role and importance of front-line customer service operations to achieve the core mission of the business, i.e., customer retention, customer acquisition, customer satisfaction, employee retention and increased profitability.When mana
    e business comes from referrals and repeat assignments.

    * Overheads are low, usually just travel expenses, stationery, postage, fax and Internet communications for submitting client reports.

    * You set your own hours and all decisions and choices are yours.

    * You get to eat in posh restaurants and stay in plush hotels as part of the job.

    * You make a big difference to how business functions and the way in which customers are treated.

    * High profit potential for even small scale operators.

    The secret to a successful mystery shopping business is in the way you promote your business and how you come across to potential clients. Let's consider marketing and professionalism now.

    Marketing Tips

    Being different in your approach to marketing your business will help you stand out to prospective clients. These tips will help:

    * Write a short booklet of tips for business owners, focusing on customer service and staff training. Offer the book free in national newspapers and business journals, and via online sources, but ensure your advertisement appears in all copies.

    * Produce a free newsletter for business owners, and again ensure your advertisement appears in all copies. You might also start an online newsletter which business owners can access free of charge either on screen or as a downloadable pdf. file.

    * Look for special advertising promotions with media you have already tested and found to work. Where for instance a magazine offers two ads. for the price of one where your earlier promotions have worked well, you might take them up on the offer.

    * Offer to write a free weekly column for publications read by your target audience. Each time you might focus on one aspect of customer service, for example answering the telephone, helping disabled customers, organizing focus groups, and so on. Make sure your resource box is included giving contact details for your business.

    * Buy advertising gifts for clients - real and potential - and offer these as Christmas gifts or giveaways at business meetings. Calendars keep you to the fore every day of the year. The more useful the gift the better and the more exposure for your business. The best include pens, mugs, table mats, mouse mats, calendars and screen savers.

    * Offer discounts to clients who refer

    Creating Successful Classified Ads
    Free Classified ads are a useful tool for a number of different occupations. You may be offering/looking for a job or advertising and work from home opportunity. Free classified ads were one of my first ports of call when trying to get referrals for affiliate programmes. They are quick and easy to set up, they are free and most importantly of all they give RESULTS.There are a zillion different free classified ad sites out there. To find them just type in Google 'Free classified ads' and there will be about 15 million results. My advice would be stick to the first page or so for the simple reason that those are the sites, that get the most traffic and so you ad will be seen
    ing your business will help you stand out to prospective clients. These tips will help:

    * Write a short booklet of tips for business owners, focusing on customer service and staff training. Offer the book free in national newspapers and business journals, and via online sources, but ensure your advertisement appears in all copies.

    * Produce a free newsletter for business owners, and again ensure your advertisement appears in all copies. You might also start an online newsletter which business owners can access free of charge either on screen or as a downloadable pdf. file.

    * Look for special advertising promotions with media you have already tested and found to work. Where for instance a magazine offers two ads. for the price of one where your earlier promotions have worked well, you might take them up on the offer.

    * Offer to write a free weekly column for publications read by your target audience. Each time you might focus on one aspect of customer service, for example answering the telephone, helping disabled customers, organizing focus groups, and so on. Make sure your resource box is included giving contact details for your business.

    * Buy advertising gifts for clients - real and potential - and offer these as Christmas gifts or giveaways at business meetings. Calendars keep you to the fore every day of the year. The more useful the gift the better and the more exposure for your business. The best include pens, mugs, table mats, mouse mats, calendars and screen savers.

    * Offer discounts to clients who refer

    Choose Truck Driving For a Career With Big Benefits
    There's just something about hitting the open road that appeals to many. For some, the allure is so strong they make it their careers. And, with plenty of good reasons beyond the fun, too. Trucking is a fantastic career choice and even a great personal business for just about anyone to get involved in.Truck drivers will cite a number of reasons as to what drove them to the career choice. These include:* Pay. Good, reliable truck drivers are hard to find. Inasmuch, trucking companies tend to pay top dollar for their drivers' time and expertise. This is especially so for drivers who are willing to tackle the long hauls. The money that can be had is incredible and ofte
    ons have worked well, you might take them up on the offer.

    * Offer to write a free weekly column for publications read by your target audience. Each time you might focus on one aspect of customer service, for example answering the telephone, helping disabled customers, organizing focus groups, and so on. Make sure your resource box is included giving contact details for your business.

    * Buy advertising gifts for clients - real and potential - and offer these as Christmas gifts or giveaways at business meetings. Calendars keep you to the fore every day of the year. The more useful the gift the better and the more exposure for your business. The best include pens, mugs, table mats, mouse mats, calendars and screen savers.

    * Offer discounts to clients who refer you to others. This can be accomplished by offering a fixed percentage of all income generated by their referral up to a set fee or fixed maximum or for a specified period. The problem is that some clients might refer so many others that you end up working free for referring clients! Not a good idea! So offer something like ten per cent of the first shop for the new client or a small specified cash sum whichever is greater.

    Professional Tips

    The biggest tip any new mystery shopping business should follow is to be professional at all times. How you look, speak, write, says more about you than glossy advertising brochures and display advertisements ever can. These tips will help:

    * Sound professional when you answer the telephone and when you place calls. Speak clearly and slowly and repeat your callback telephone number. Be friendly but get down to business as quickly as possible, especially where you place the call and you are encroaching on that other person's time.

    * Make sure incoming calls are answered clearly and professionally for live and automated answering. Answer with a friendly greeting, followed by the name of your company, and open the way for callers to respond.

    * Specialize by offering unusual services, the more unusual the better, especially if you also operate within a market niche.

    * Carry out all early assignments yourself to gain experience. You might find you prefer it to hiring others to carry out assignments. It works out much cheaper, too!

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