The customer approached Plus Technologies regarding their business problem and we recommended an Advanced Spooling Solution based on our OM Plus Advanced Print Spooling, Document Delivery and Print Management software.

Customer Technical Environment

• Packaged MRP Application on HP-UX System
• Electronic Forms on Windows based system
• Printers from multiple vendors
• See diagram – At the end of this document

  Technic

  Real Estate Professionals Prepare for Backlash of Antitrust Litigation
  The antitrust litigation that has the real estate industry keeping a watchful eye on Washington has stirred the creative juices of some savvy real estate professionals.Whether or not the antitrust litigation will result in sweeping reform of the real estate industry has industry insiders taking bets and lamenting about an inevitable backlash against real estate professionals.Savvy real estate professionals, however, are already researching new ways to earn money in the industry that has been so good to them."We have seen a major increase in clients requesting FSBO sites in the last few months," Mike Sabar, a web designer and developer based in New York explained. "It seems like For Sale By Owner sites are the latest craze," Sabar continued.FSBO sites are popping up across the Internet and the investment in the designing, d
  The customer associated with this case study is a large, multi-national manufacturer of cars and trucks.

  Business Problem – Printers located on the production floor have been installed to print instructions for production line workers. These instructions ensure that the production line worker can correctly install their parts and components on a vehicle as it moves into their production station. These printouts must be correct (right part for the right vehicle) and “on-time” as the company never wants the production line to stop. Compounding the critical nature of the correct printout being available is the fact that this is a “build to order” production line. It is not the more traditional assembly operation where a production worker assembles the same component onto each vehicle as it goes by. This production line builds vehicles to order, which requires assembly workers to know which specific components go on each vehicle based on what the customer has ordered.

  However, we all know that printers will fail from time to time. Whether the printer problem is a jam, a media shortage, a Print Spooler error, or another problem, printer problems really do happen. When problems occur, it is imperative that the customer’s MRP Application Help Desk knows about it as soon as possible so that the problem can be resolved. The critical business problem was how to let the Help Desk know that a print problem occurred and how to give them enough information about the problem to be able to fix it quickly (within a few minutes) before the production line was impacted.

  Key Technical Challenge – The customer’s MRP Application runs in an HP-UX environment and it sends text data to an electronic forms package running on a Windows system. On the Windows system, the text is merged with a “form template” then sent via the Windows Print Spooler system to the printer. The technical limitation in the Windows Print Spooler system is that it has no capability for bi-directional communications with the printers to see if the documents printed successfully, or request printer status, or pro-actively notify the Help Desk about printer problems.

  As a result of these shortcomings in their native spooling systems, the customer needed to augment their current system. They required print management solutions that could provide:

  • High reliability since this was a mission critical function
  • No changes needing to be made to the MRP/business Application or the Electronic forms application
  • Support for printers from multiple vendors
  • Bi-directional communications with printers
  • Ability to capture SNMP data
  • Translation of SNMP data into MRP Application error codes
  • Seamless integration with their MRP Application to return error codes to it should printing fail
  • 7 x 24 support with 20 minute response time

    The customer approached Plus Technologies regarding their business problem and we recommended an Advanced Spooling Solution based on our OM Plus Advanced Print Spooling, Document Delivery and Print Management software.

    Customer Technical Environment

    • Packaged MRP Application on HP-UX System
    • Electronic Forms on Windows based system
    • Printers from multiple vendors
    • See diagram – At the end of this document

      Technic

      5 Public Speaking Techniques You Need To Know
      The first of our five public speaking techniques will give you the tools you need to compile great information for a truly fascinating presentation:Questions For DiggingUse questions in your research and preparation to dig and gather information.WhatWhenWhereHowWhy are all very effective tools for getting the facts and information you need to put together an interesting presentation. Just working methodically through the five questions is a simple exercise which can yield great results.Remember these famous words from Rudyard Kipling in his short story The Elephant's Child:"I keep six honest serving-men (They taught me all I knew); Their names are What and Why and When And How and Where and Who.The second
      is not the more traditional assembly operation where a production worker assembles the same component onto each vehicle as it goes by. This production line builds vehicles to order, which requires assembly workers to know which specific components go on each vehicle based on what the customer has ordered.

      However, we all know that printers will fail from time to time. Whether the printer problem is a jam, a media shortage, a Print Spooler error, or another problem, printer problems really do happen. When problems occur, it is imperative that the customer’s MRP Application Help Desk knows about it as soon as possible so that the problem can be resolved. The critical business problem was how to let the Help Desk know that a print problem occurred and how to give them enough information about the problem to be able to fix it quickly (within a few minutes) before the production line was impacted.

      Key Technical Challenge – The customer’s MRP Application runs in an HP-UX environment and it sends text data to an electronic forms package running on a Windows system. On the Windows system, the text is merged with a “form template” then sent via the Windows Print Spooler system to the printer. The technical limitation in the Windows Print Spooler system is that it has no capability for bi-directional communications with the printers to see if the documents printed successfully, or request printer status, or pro-actively notify the Help Desk about printer problems.

      As a result of these shortcomings in their native spooling systems, the customer needed to augment their current system. They required print management solutions that could provide:

      • High reliability since this was a mission critical function
      • No changes needing to be made to the MRP/business Application or the Electronic forms application
      • Support for printers from multiple vendors
      • Bi-directional communications with printers
      • Ability to capture SNMP data
      • Translation of SNMP data into MRP Application error codes
      • Seamless integration with their MRP Application to return error codes to it should printing fail
      • 7 x 24 support with 20 minute response time

        The customer approached Plus Technologies regarding their business problem and we recommended an Advanced Spooling Solution based on our OM Plus Advanced Print Spooling, Document Delivery and Print Management software.

        Customer Technical Environment

        • Packaged MRP Application on HP-UX System
        • Electronic Forms on Windows based system
        • Printers from multiple vendors
        • See diagram – At the end of this document

          Technic

          8 Steps to Finding the Right Real Estate Agent for You
          A plan is what’s necessary to finding your next home and finding the right person to work it with you is the first step to your success. You need an agent you trust someone who honestly wants to work with you. You should interview 2 or 3 agents to find this person. Working with the right agent can save you time and possibly thousands of dollars.The Agent You Decide to Work With Should be Internet Savvy – have an excellent website that is easy to navigate and has plenty of free consumer information. It should be tied to a newsletter and other real estate related information that you can access without paying a dime.Team Approach to Real Estate - large team or small team the idea is to have specialists in different areas of the business. Affiliate team members a strong base of professionals’ mortgage brokers, attorney, inspec
          siness problem was how to let the Help Desk know that a print problem occurred and how to give them enough information about the problem to be able to fix it quickly (within a few minutes) before the production line was impacted.

          Key Technical Challenge – The customer’s MRP Application runs in an HP-UX environment and it sends text data to an electronic forms package running on a Windows system. On the Windows system, the text is merged with a “form template” then sent via the Windows Print Spooler system to the printer. The technical limitation in the Windows Print Spooler system is that it has no capability for bi-directional communications with the printers to see if the documents printed successfully, or request printer status, or pro-actively notify the Help Desk about printer problems.

          As a result of these shortcomings in their native spooling systems, the customer needed to augment their current system. They required print management solutions that could provide:

          • High reliability since this was a mission critical function
          • No changes needing to be made to the MRP/business Application or the Electronic forms application
          • Support for printers from multiple vendors
          • Bi-directional communications with printers
          • Ability to capture SNMP data
          • Translation of SNMP data into MRP Application error codes
          • Seamless integration with their MRP Application to return error codes to it should printing fail
          • 7 x 24 support with 20 minute response time

            The customer approached Plus Technologies regarding their business problem and we recommended an Advanced Spooling Solution based on our OM Plus Advanced Print Spooling, Document Delivery and Print Management software.

            Customer Technical Environment

            • Packaged MRP Application on HP-UX System
            • Electronic Forms on Windows based system
            • Printers from multiple vendors
            • See diagram – At the end of this document

              Technic

              Are Ebooks Overpriced?
              Who ever thought that one day books would not be written. People no longer have to go to stores and buy books anymore, they can read them online by authors who instead of paying the extra money to get published, simply put their book in a virtual form. No costs involving materials, dealers, book stores, or advertisement. It can all simply be done on the computer.But is this new revolution of the press good for the consumer? I went browsing through some Ebooks the other day, ranging in titles from "How to tame your dog" to "What Google Never Told You About Making Money with AdSense." They were also ranging in price from about 5 cents to almost $100. What do we get out of these high priced books? First off, I can tell you what we as consumers do not get. We do not get a tangible item (unless of course you print the pages, get a good old f
              apability for bi-directional communications with the printers to see if the documents printed successfully, or request printer status, or pro-actively notify the Help Desk about printer problems.

              As a result of these shortcomings in their native spooling systems, the customer needed to augment their current system. They required print management solutions that could provide:

              • High reliability since this was a mission critical function
              • No changes needing to be made to the MRP/business Application or the Electronic forms application
              • Support for printers from multiple vendors
              • Bi-directional communications with printers
              • Ability to capture SNMP data
              • Translation of SNMP data into MRP Application error codes
              • Seamless integration with their MRP Application to return error codes to it should printing fail
              • 7 x 24 support with 20 minute response time

                The customer approached Plus Technologies regarding their business problem and we recommended an Advanced Spooling Solution based on our OM Plus Advanced Print Spooling, Document Delivery and Print Management software.

                Customer Technical Environment

                • Packaged MRP Application on HP-UX System
                • Electronic Forms on Windows based system
                • Printers from multiple vendors
                • See diagram – At the end of this document

                  Technic

                  The Best Advertisement For Your Business
                  It is no secret among internet marketers that writing articles is a great way to market your website. With all the article distribution services and all the websites looking for free, unique content, writing a quality article can bring you more links to your website in one day than an entire month of working out link exchanges and submitting to directories. The benefits of writing articles have been written about time and time again. Yet in order to enjoy the benefits of article writing, your article must first be accepted by the publishers who receive your submissions. This article will focus on a few key points to help increase your chances of getting your article accepted by the Internet’s top publishers.Proofread Your Own WritingProofreading is very time consuming. If you want your article to be widely accepted, it is your job t
                  data
                • Translation of SNMP data into MRP Application error codes
                • Seamless integration with their MRP Application to return error codes to it should printing fail
                • 7 x 24 support with 20 minute response time

                  The customer approached Plus Technologies regarding their business problem and we recommended an Advanced Spooling Solution based on our OM Plus Advanced Print Spooling, Document Delivery and Print Management software.

                  Customer Technical Environment

                  • Packaged MRP Application on HP-UX System
                  • Electronic Forms on Windows based system
                  • Printers from multiple vendors
                  • See diagram – At the end of this document

                    Technical Solution

                    • The OM Plus advanced spooling system is installed on the Windows System, along with the Electronic Forms package, augmenting the functionality of the print spooler system on that server.
                    • OM Plus receives jobs from the Electronic Forms software (without requiring changes to any forms application), and then OM Plus delivers the jobs to the printers on the production floor.
                    • OM Plus opens a bi-directional communications session with the printer and requests SNMP status information from the printer, which provides a detailed status of the printer. OM Plus also waits for the “job complete” status to come from the printer (indicating the job was accepted, printed and the pages were sent to the tray). If printing is successful, OM Plus marks the job status as “printed” on the OM Plus Administration screen and no further action is required.
                    • If OM Plus does not receive confirmation from the printer that printing was successful within one minute, OM Plus updates the job status on the OM Plus Administration screen as “failed”, converts the SNMP status codes to the appropriate MRP Application error status codes, and then updates the MRP Application regarding the print failure, in real time. This allows the MRP Application Help Desk to be notified of the problem, within the MRP Application screens that they are monitoring, virtually immediately.

                      The notification will tell them what the problem is, what document is affected that needs to be re-generated and how to fix the problem.

                    • In addition, if needed, OM Plus can send an email to Tech Support notifying them of the problem (in addition to the above notification to the Application Help Desk).
                    • With the information gathered and provided by OM Plus, the MRP Application Help Desk knows when a printer has failed and they know the nature of the failure. This enables them to rectify the situation very quickly and minimizes the production line downtime.

                      Other Features

                      As a bi-product of installing OM Plus, the customer also gained access to all the other features of the system designed to help them control and manage their print jobs and printers including re-routing, re-printing, audit, accounting and many other functions. These features streamline operations and reduce costs related to administration and support.

                      Implementation

                      Installing, configuring, testing and training were completed in a very short time. A Plus Technologies engineer was on-site to assist the customer with installation of the OM Plus software and to provide configuration assistance.

                      Results

                      • Tech Support is now able to provide much faster resolution to printer errors