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Suggest You - Attention Entrepreneurs -- Let's Discuss the Value of Feedback
If you are in business, then guess what - you are either an accountant by default or you need to hire one. Why? People ask that question while letting the year roll by until taxes come due. Oh no! Why do I have penalties?Simple, you are not an accountant and you should have hired on. So the first rule of business accounting
You see, we are like a fish in a bowl. Others can see us as we are, judge us and pass it on to others. No one is perfect, but everyone can do better. Besides, we will also hear about strengths and talents we might not even realize we possess.
Be brave, fashion the questions you will ask your customer/client, and the
The quality of a lead has been debated for years and will continue to be debated for the foreseeable future.Why?Because there is no standard definition for a quality lead. Advertisers and marketers typically try to define lead quality by asking questions like: Is a quality lead defined by conversion based on time? Is
Recently I attended an excellent, thought provoking program sponsored by Inc. Magazine called "Secrets of Business Success: Building Loyalty with Customers and Employees."
Our speaker, Cindy Solomon, asked us some tough questions that made us think about what we are and are not doing to keep customers loyal. She pointed out that customer "satisfaction" isn't enough to build loyalty. We have to do better than that to keep our current customer base. Of customers who defect, 80% are actually satisfied with our service. So what does this mean?
Asking anyone, especially a customer or client, for feedback is not an easy task. Even when we have healthy self esteem and feel that we have performed admirably, there is always that nagging fear that we will hear something we don't want to hear. First, we must tell the person we ask that we want serious and honest comments. Second, we must assure them that we will not be on the defensive, that we won't argue and/or rationalize -- that we really appreciate their time and sincerity.
Brian Tracy -- one of my all time favorite gurus -- says that, "Willingness to ask for feedback is the mark of the superior person." He goes on to say that when we receive honest feedback, we will know our strengths and weaknesses, so we can grow that much faster. We need the objective input of others.
As an entrepreneur, I need to know how I am doing. So how do we ask? A suggestion is, "What is it that I am doing that is holding me back from being better?" or, "Tell me what you liked and didn't like about my service." Then, listen. The only words that should come out of your mouth are, "Tell me more." or, "For example?" This will not be easy, but will shoot your career forward once you get past the politeness of your respondent.
You see, we are like a fish in a bowl. Others can see us as we are, judge us and pass it on to others. No one is perfect, but everyone can do better. Besides, we will also hear about strengths and talents we might not even realize we possess.
Be brave, fashion the questions you will ask your customer/client, and then
Q. My performance review was disappointing, although I’ve had two promotions in the last four years. My boss said I needed to work on showing more leadership skills when I’m working on a team. When I try to pin him down for a discussion, he brushes me aside.A. As you move up the ladder, you’ll be expected to work on your own
Our speaker, Cindy Solomon, asked us some tough questions that made us think about what we are and are not doing to keep customers loyal. She pointed out that customer "satisfaction" isn't enough to build loyalty. We have to do better than that to keep our current customer base. Of customers who defect, 80% are actually satisfied with our service. So what does this mean?
Asking anyone, especially a customer or client, for feedback is not an easy task. Even when we have healthy self esteem and feel that we have performed admirably, there is always that nagging fear that we will hear something we don't want to hear. First, we must tell the person we ask that we want serious and honest comments. Second, we must assure them that we will not be on the defensive, that we won't argue and/or rationalize -- that we really appreciate their time and sincerity.
Brian Tracy -- one of my all time favorite gurus -- says that, "Willingness to ask for feedback is the mark of the superior person." He goes on to say that when we receive honest feedback, we will know our strengths and weaknesses, so we can grow that much faster. We need the objective input of others.
As an entrepreneur, I need to know how I am doing. So how do we ask? A suggestion is, "What is it that I am doing that is holding me back from being better?" or, "Tell me what you liked and didn't like about my service." Then, listen. The only words that should come out of your mouth are, "Tell me more." or, "For example?" This will not be easy, but will shoot your career forward once you get past the politeness of your respondent.
You see, we are like a fish in a bowl. Others can see us as we are, judge us and pass it on to others. No one is perfect, but everyone can do better. Besides, we will also hear about strengths and talents we might not even realize we possess.
Be brave, fashion the questions you will ask your customer/client, and the
Multiple streams of income is something each person or family should be striving for. It really gives you a better sense of security should any trouble arise. What it means is having more than one place where you are earning income. If the one source of money goes away, then you will still have another source. I recommend tr
Brian Tracy -- one of my all time favorite gurus -- says that, "Willingness to ask for feedback is the mark of the superior person." He goes on to say that when we receive honest feedback, we will know our strengths and weaknesses, so we can grow that much faster. We need the objective input of others.
As an entrepreneur, I need to know how I am doing. So how do we ask? A suggestion is, "What is it that I am doing that is holding me back from being better?" or, "Tell me what you liked and didn't like about my service." Then, listen. The only words that should come out of your mouth are, "Tell me more." or, "For example?" This will not be easy, but will shoot your career forward once you get past the politeness of your respondent.
You see, we are like a fish in a bowl. Others can see us as we are, judge us and pass it on to others. No one is perfect, but everyone can do better. Besides, we will also hear about strengths and talents we might not even realize we possess.
Be brave, fashion the questions you will ask your customer/client, and the
Let’s say that your business suddenly gets a big order from your best client. However, it is an order that is clearly too big for you. What would you do? If your business has a good banking relationship perhaps you may be able to tap into a line of credit or a bank loan. But what happens if your business is small or new and y
As an entrepreneur, I need to know how I am doing. So how do we ask? A suggestion is, "What is it that I am doing that is holding me back from being better?" or, "Tell me what you liked and didn't like about my service." Then, listen. The only words that should come out of your mouth are, "Tell me more." or, "For example?" This will not be easy, but will shoot your career forward once you get past the politeness of your respondent.
You see, we are like a fish in a bowl. Others can see us as we are, judge us and pass it on to others. No one is perfect, but everyone can do better. Besides, we will also hear about strengths and talents we might not even realize we possess.
Be brave, fashion the questions you will ask your customer/client, and the
Sometimes, switching careers or pursuing a career that is different from your degree can be difficult but it can certainly be accomplished.If you're applying for entry level positions, you are most likely competing against other people who have little to no relevant experience as well, so that's a positive thing to keep in m
You see, we are like a fish in a bowl. Others can see us as we are, judge us and pass it on to others. No one is perfect, but everyone can do better. Besides, we will also hear about strengths and talents we might not even realize we possess.
Be brave, fashion the questions you will ask your customer/client, and then listen. Remember, your willingness to ask and receive is the "mark of a superior person" -- and, I feel, a successful one.
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