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  • Suggest You - Why Big Business Should Embrace Virtual Assistance

    Employment Interviewing: Ask For The Job
    We walk into an interview with the unspoken assumption that the employer knows we want the job. Except for practice interviewing or cold calling, we put out the time and energy for an interview because we think the position is worthwhile and will be a good fit.The employer may be interviewing many people for one position and has to weigh the strengths and weaknesses of each candidate in a very short period of time. Quickly jotted interview notes reveal doubts about certain applicants and positive aspects of others. Whatever position is involved, from unskilled work to professional or managerial posts, employers overwhelmingly seek one major attribute: they seek to hire someone who really wants the position.If you are unemployed (head hunter or promotional positions provide a little more bargaining room), you need to make it crystal clear that you want the job, that you are committed to do whatever it takes, and that you are eager for the chance to perform, to please, and to exceed all expectations that have been outlined.Often, applicants are a
    it comes to larger companies. Here’s a quick-and-dirty breakdown:

    • Salary
    • Benefits (Medical and Life Insurance, LTD, STD, etc.)
    • Vacation and sick time, holiday pay
    • Employer-paid taxes (FICA, FUTA, Medicare, SUTA, Workers Comp)
    • Training
    • Space
    • Equipment (PC, phone, desk, supplies)
    • Downtime when workloads are slow
    Virtual Assistants work as independent contractors. This means companies are not paying for benefits, time off, taxes, training, space, equipment or downtime. Virtual Assistants work from their own office, use and maintain their own equipment, schedule and manage their time to ensure client
    Speak Up: Your Job Is At Stake!
    How good are you at standing up for yourself?Do you run the other way when done an injustice or when someone steps on your proverbial toes?How do you react?Now’s the time to speak up and stand your ground! If you’ve never done this, you need to master this skill.How many of you watched the “The Apprentice?” While the show is not the ultimate mirror of corporate life or a guide on how to be promoted, my clients have cited specific show episodes to highlight weaknesses they’d like to improve.In the “Apprentice” episode during which Jessie was fired, she remained silent in the boardroom while her team members were putting her down. Her reticence was THE reason that Trump fired her. She was timid, and her inability to defend herself made it appear that she agreed with her detractors.Have you declined to take a stand when you could have? How was that perceived?Here’s a reality check for deciding whether or not to speak up:Fact #1: If you are silent when others are accusing you or impugning you
    Since starting my Virtual Assistance practice, and after 24 years in corporate America, I keep coming back to the question: Why doesn’t Virtual Assistance also work for larger corporations? I don’t have an answer to that question, but I have come up with several reasons for large companies to take a serious look at how Virtual Assistance can help them.

    Virtual Assistance is a strategic alternative to downsizing: Too many large companies today have embraced downsizing as a way to reduce overhead costs and become more operationally efficient. A large number of downsized positions are targeted for the administrative staff because companies believe technology will be a more efficient, cost-effective solution to human support and that managers and senior leaders can assume the maintenance of these tasks. This belief is misguided simply because technology cannot replace human expertise, intuition or interaction. The assumption that administrative tasks such as calendaring, data/information management, meeting planning or research will be better managed with technology and leadership oversight is a plan for disaster.

    Okay, I know I’m being harsh here… but when administrative staff is downsized they take with them the detailed knowledge of administrivia. In other words, expecting the managers or senior leaders who relied on administrative support to assume these “simple” tasks with the help of technology is like asking an executive chef to release her prep cook and sous chef for mechanized preparation. It just doesn’t work.

    Managers and senior executives are very good at what they do – strategizing, business development, analyzing, and decision-making. But, the countless details of these functions are so varied that they require the diverse skills that only administrative experts can bring to the role. The old corporate adage – time is money – still holds true when administrative functions are heaped upon already overworked leaders who are at their best strategizing, developing, analyzing and making decisions.

    Virtual Assistants are the strategic alternative to downsizing because they are able to assume some – or all – of the administrative tasks that busy managers and executives simply don’t have time to do. And, in most cases VAs already have the technology and other tools available to them, so communications remain smooth, efficient and productive.

    Administrative support is a specialized profession similar to lawyers, accountants or subject matter experts. All of these specialties have had their share of downsizing, but are always in demand. Which brings me to…

    Virtual Assistants are less expensive than employees: Employees cost money; and lots of it when it comes to larger companies. Here’s a quick-and-dirty breakdown:

    • Salary
    • Benefits (Medical and Life Insurance, LTD, STD, etc.)
    • Vacation and sick time, holiday pay
    • Employer-paid taxes (FICA, FUTA, Medicare, SUTA, Workers Comp)
    • Training
    • Space
    • Equipment (PC, phone, desk, supplies)
    • Downtime when workloads are slow
    Virtual Assistants work as independent contractors. This means companies are not paying for benefits, time off, taxes, training, space, equipment or downtime. Virtual Assistants work from their own office, use and maintain their own equipment, schedule and manage their time to ensure client
    Starting a California LLC
    Starting a California LLC is easyAs a new business owner you will want to make sure that you follow all local, state and federal laws. You will need to ensure that you properly withhold all appropriate employer taxes and make required tax deposits on time. But this is just the half of it. To do it right, you will want to make sure that you setup an LLC. We have put together a quick list of steps to get you started in forming your LLC in California.LLC Filing Tips1.) Select a name that is available in California. The state requirements in California. The name must end with the words “Limited Liability Company,” “Ltd. Liability Co.,” or the abbreviation “LLC” or “L.L.C.”2.) File the appropriate LLC paperwork. Form LLC-1 is required by California and it must contain a business name, a registered agent address in California, indicate where business operated by members or managers, and be signed by an organizer.3.) Pay the required $70 dollar fee.4.) You may submit additional articles
    y will be a more efficient, cost-effective solution to human support and that managers and senior leaders can assume the maintenance of these tasks. This belief is misguided simply because technology cannot replace human expertise, intuition or interaction. The assumption that administrative tasks such as calendaring, data/information management, meeting planning or research will be better managed with technology and leadership oversight is a plan for disaster.

    Okay, I know I’m being harsh here… but when administrative staff is downsized they take with them the detailed knowledge of administrivia. In other words, expecting the managers or senior leaders who relied on administrative support to assume these “simple” tasks with the help of technology is like asking an executive chef to release her prep cook and sous chef for mechanized preparation. It just doesn’t work.

    Managers and senior executives are very good at what they do – strategizing, business development, analyzing, and decision-making. But, the countless details of these functions are so varied that they require the diverse skills that only administrative experts can bring to the role. The old corporate adage – time is money – still holds true when administrative functions are heaped upon already overworked leaders who are at their best strategizing, developing, analyzing and making decisions.

    Virtual Assistants are the strategic alternative to downsizing because they are able to assume some – or all – of the administrative tasks that busy managers and executives simply don’t have time to do. And, in most cases VAs already have the technology and other tools available to them, so communications remain smooth, efficient and productive.

    Administrative support is a specialized profession similar to lawyers, accountants or subject matter experts. All of these specialties have had their share of downsizing, but are always in demand. Which brings me to…

    Virtual Assistants are less expensive than employees: Employees cost money; and lots of it when it comes to larger companies. Here’s a quick-and-dirty breakdown:

    • Salary
    • Benefits (Medical and Life Insurance, LTD, STD, etc.)
    • Vacation and sick time, holiday pay
    • Employer-paid taxes (FICA, FUTA, Medicare, SUTA, Workers Comp)
    • Training
    • Space
    • Equipment (PC, phone, desk, supplies)
    • Downtime when workloads are slow
    Virtual Assistants work as independent contractors. This means companies are not paying for benefits, time off, taxes, training, space, equipment or downtime. Virtual Assistants work from their own office, use and maintain their own equipment, schedule and manage their time to ensure client
    Get Customers to Stop Calling You--12 Easy Ways to Save Money with Online Customer Support
    Despite rumors to the contrary, the Web is not dead. More people are using it, they have faster bandwidth, and in many cases Net-time is taking over TV- time. It's no wonder more users are turning to the Net for help, rather than the telephone. So why not take advantage by offering your customers help online after the sale? Given that the average customer care call is $33, it's a great way to please customers that prefer the Web over a phone queue and save money too.Not that you ever want to drive customers away. After all, keeping a good customer is a whole lot cheaper than acquiring a new one. The idea is to move the majority of calls to self-help and reserve quality time for those customers that need to speak to a real person. If you guide certain customers towards answering questions themselves, make it a good experience, and offer incentives for usage, self-help will be their first choice.The type of online support required for each customer and for each problem may be different, so it's best to provide a range of sel
    t to assume these “simple” tasks with the help of technology is like asking an executive chef to release her prep cook and sous chef for mechanized preparation. It just doesn’t work.

    Managers and senior executives are very good at what they do – strategizing, business development, analyzing, and decision-making. But, the countless details of these functions are so varied that they require the diverse skills that only administrative experts can bring to the role. The old corporate adage – time is money – still holds true when administrative functions are heaped upon already overworked leaders who are at their best strategizing, developing, analyzing and making decisions.

    Virtual Assistants are the strategic alternative to downsizing because they are able to assume some – or all – of the administrative tasks that busy managers and executives simply don’t have time to do. And, in most cases VAs already have the technology and other tools available to them, so communications remain smooth, efficient and productive.

    Administrative support is a specialized profession similar to lawyers, accountants or subject matter experts. All of these specialties have had their share of downsizing, but are always in demand. Which brings me to…

    Virtual Assistants are less expensive than employees: Employees cost money; and lots of it when it comes to larger companies. Here’s a quick-and-dirty breakdown:

    • Salary
    • Benefits (Medical and Life Insurance, LTD, STD, etc.)
    • Vacation and sick time, holiday pay
    • Employer-paid taxes (FICA, FUTA, Medicare, SUTA, Workers Comp)
    • Training
    • Space
    • Equipment (PC, phone, desk, supplies)
    • Downtime when workloads are slow
    Virtual Assistants work as independent contractors. This means companies are not paying for benefits, time off, taxes, training, space, equipment or downtime. Virtual Assistants work from their own office, use and maintain their own equipment, schedule and manage their time to ensure client
    Influencing to Create Collaboration and Innovative Problem Solving - Key Success Strategy for Lean
    Senior executives are increasingly concerned that their managers and supervisors have the skills needed to build cooperation and collaboration across departmental and authority boundaries. This is critically important in becoming Lean throughout the Enterprise.The competitive pressures in a global economy are so intense, and opportunities so fleeting, that no successful organization can afford to slow down because internal stakeholders fail to agree and work together in a common direction.Seizing opportunities and turning them into business success requires more than quick action; it requires highly effective collaboration. When minutes count, it is critical that managers minimize the time it takes to create buy-in and participation across departments and job functions. Quick and effective collaboration will greatly increase speedy response to market opportunities and open the door for innovation.When managers and supervisors are not successful at influencing colleagues, the burden of making sure everyone cooperates inevitably falls to senior m
    al Assistants are the strategic alternative to downsizing because they are able to assume some – or all – of the administrative tasks that busy managers and executives simply don’t have time to do. And, in most cases VAs already have the technology and other tools available to them, so communications remain smooth, efficient and productive.

    Administrative support is a specialized profession similar to lawyers, accountants or subject matter experts. All of these specialties have had their share of downsizing, but are always in demand. Which brings me to…

    Virtual Assistants are less expensive than employees: Employees cost money; and lots of it when it comes to larger companies. Here’s a quick-and-dirty breakdown:

    • Salary
    • Benefits (Medical and Life Insurance, LTD, STD, etc.)
    • Vacation and sick time, holiday pay
    • Employer-paid taxes (FICA, FUTA, Medicare, SUTA, Workers Comp)
    • Training
    • Space
    • Equipment (PC, phone, desk, supplies)
    • Downtime when workloads are slow
    Virtual Assistants work as independent contractors. This means companies are not paying for benefits, time off, taxes, training, space, equipment or downtime. Virtual Assistants work from their own office, use and maintain their own equipment, schedule and manage their time to ensure client
    The War at Home: Marketing Opportunities in an Era of Terrorism
    The terrorist attacks in New York and Washington D.C. marked the beginning of a new era for marketing and advertising. The closest comparable event in American history is Pearl Harbor, but there are some critical differences. Unlike Pearl Harbor, American business was the primary target this time, not American military facilities.The choice of targets says a lot about the kind of war America is now involved in. This is a new kind of war, and the demands on American business will be significantly different than in World War II. Then, the nation's entire business community focused on one objective, winning the war by mass-producing the weapons of war. This time the volume of weapons produced won't be a determining factor in the war's outcome. Victory may ultimately just be maintaining the American lifestyle.Unfortunately, maintaining life and business as usual despite terrorist attacks won't be easy. The United States has an infrastructure that is particularly vulnerable to terrorism for two reasons; it is highly centralized, and it is largely unprotect
    it comes to larger companies. Here’s a quick-and-dirty breakdown:

    • Salary
    • Benefits (Medical and Life Insurance, LTD, STD, etc.)
    • Vacation and sick time, holiday pay
    • Employer-paid taxes (FICA, FUTA, Medicare, SUTA, Workers Comp)
    • Training
    • Space
    • Equipment (PC, phone, desk, supplies)
    • Downtime when workloads are slow
    Virtual Assistants work as independent contractors. This means companies are not paying for benefits, time off, taxes, training, space, equipment or downtime. Virtual Assistants work from their own office, use and maintain their own equipment, schedule and manage their time to ensure client needs are met, pay their own taxes, maintain their own professional training/certifications, and work with other clients so downtime is not an issue.

    Virtual Assistance is a realistic solution to hiring temporary help – for many reasons:

    Training Downtime: Temporary employment agencies are a good solution if the assignment requires general administrative support… answering phones, copying, faxing and other front-office tasks. And, the key term here is general because they fall short when a company requires specialized support for assisting senior executives or project managers. These are skill sets that can only be acquired through years of experience working in these specialized roles; and too many temporary agencies are hard pressed to recruit temporary help at this level. Therefore, the company must free internal resources to train a temporary employee, taking up more man-hours and decreasing productivity before the temp employee can be of any real assistance.

    Virtual Assistants come into their roles after years of experience and training in a variety of roles – from administrative assistant to executive assistant to project manager to administrative supervisor. Their skill sets are already highly polished – no training required; and they can almost seamlessly assume the responsibility of executive assistant or project assistant because they come to the role as a seasoned professional who knows how to manage their time, prioritize their work, support their clients, and meet the expectations of the company.

    Mystery Staffing: Temporary employment agencies cannot guarantee a company will be able to get the same person they had on the last assignment. It’s almost impossible because one of their goals is to ensure their talent pool stays as busy as they desire. This is especially true if the temp employee has more advanced skill sets and is in demand by more than one company.

    Virtual Assistants work on retainer plans, project plans and pay-as-you-go (PAYG) plans. The client company is assured of their availability and can relax because they are already aware of the VA’s knowledge, skills and abilities. This is a huge relief when a client company has an important deadline or requires very specialized skills and a developed understanding of the expected outcome.

    Cost: Temporary employment agencies make their money by charging employers a recruiting fee - typically between 10% and 20% - of the total compensation paid to the temp employee for the duration of the assignment. Extensions to the assignment require additional recruiting fees; and, in some cases recruiting fees are not refunded if the

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