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Suggest You - Hiring and Keeping Good Employees
Business Customer Service - Satisfying Your Customers Without Breaking the Bank st in additional personnel.Business Customer Service - Satisfying Your Customers Without Breaking the Bank - by Malcolm MillsBUSINESS, is selling to customers. Let’s face it. Even I’m selling you something I‘m selling you on an idea. It's free... but I’m selling. I know you’ll benefit from it because it’s information and we all need specific information to profit these days. And when you profit, I profit.Think about this.·Acting is merely the art of keeping a large group of people from coughing. Sir Ralph RichardsonHey, it really is a Tough World Out There! (That's my book STEP TWO: Define the position. A professional sports team does not just hire players, but specific players to do a specific job. A good job description should not only include the tasks to be completed, but the tools and processes required as well as the goals expected and the personality make-up of a successful team player. STEP THREE: Recruit. Use innovative ways to seek new personnel. Train current personnel to be on the lookout for quality personnel before there is a need. If you use employment agencies (scouts), be su Effective Marketing is About Loving Your Customers Employers today are caught between the proverbial "rock and a hard place". They need more qualified personnel to do some of the most basic of tasks but the labor pool is tight and qualified personnel are limited. Many employers have resorted to hiring bodies in hopes of retaining a few good ones ("Like an archer that wounds at random is he who hires a fool or a passer-by". Proverbs 26:10). And some employers have even decided to delay the growth of the business until the employment market changes.“Quality means doing it right when no one is looking.” ~Henry FordDo you cut corners in your products and services? Or do you make the honest effort to do it right even when no one is looking? You can’t expect perfection as that is an impossible goal for the imperfect people we are. The question is simply if you have done your best. Do you do the job right even if your customer or client may never know the difference?Marketing with Integrity is about loving your customer. Develop a relationship with them. Advise them. Help them. Offer them products and services which will Answers to the problem of hiring and keeping good employees are often difficult to come by and may demand a change in the way things have been done in the past. But change is inevitable; and the way an employer manages change has a direct impact on their success. Some employers are what I call "Inactive Employers". Their head is buried in the sand and they hope the problem will just go away or that someone will come up with a miracle solution that will require little or no effort on their part. Other employers are what I call "Reactive Employers". They are generally slow to change and only do so when it is absolutely necessary, often after it is too late. A successful employer is what I call a "Proactive Employer". They not only embrace change, they plan on it and are constantly looking for and trying new ways of doing things. They tend to be open-minded and value creative ideas as a part of their culture. Much like a professional sports team, a Proactive Employer does not just hire personnel, they recruit them. Walk-ons are the exception to the rule. They are "looking" (scouting) for the right person for the job, not just a body to fill a position. Bodies tend to go as easily as they come, whereas recruits stay as part of the team and produce well. The following are some basic steps that can enhance your success at hiring and keeping good employees. STEP ONE: Define the need. Most sports teams have a limit to the number of personnel that they can have on their roster. Be able to justify hiring another person. Are the personnel currently employed doing all that they are capable of doing? Do you have a way of measuring it? If not, is it a true need or could it be due to mismanagement or inefficient processes? You owe it to yourself to find out before you invest in additional personnel. STEP TWO: Define the position. A professional sports team does not just hire players, but specific players to do a specific job. A good job description should not only include the tasks to be completed, but the tools and processes required as well as the goals expected and the personality make-up of a successful team player. STEP THREE: Recruit. Use innovative ways to seek new personnel. Train current personnel to be on the lookout for quality personnel before there is a need. If you use employment agencies (scouts), be sur Nina Winters Awarded Commission for Quarter Million Dollar Sculpture fficult to come by and may demand a change in the way things have been done in the past. But change is inevitable; and the way an employer manages change has a direct impact on their success. Some employers are what I call "Inactive Employers". Their head is buried in the sand and they hope the problem will just go away or that someone will come up with a miracle solution that will require little or no effort on their part. Other employers are what I call "Reactive Employers". They are generally slow to change and only do so when it is absolutely necessary, often after it is too late. A successful employer is what I call a "Proactive Employer". They not only embrace change, they plan on it and are constantly looking for and trying new ways of doing things. They tend to be open-minded and value creative ideas as a part of their culture.What do Clearwater, Florida and New Ipswich, New Hampshire have in common?The undeniably attention worthy sculptor, Nina Winters.The art world’s new and important arrival has been discovered by aesthetic savants for her monumental sculptures.The internationally collected sculptor has just won a 1/4 million dollar commission in the State of Nevada. The project is for a 10 foot high sculpture titled "Exhilaration".I had the pleasure of interviewing Nina and getting personal tours through her studios.This article is the first of three in a series about recent ma Much like a professional sports team, a Proactive Employer does not just hire personnel, they recruit them. Walk-ons are the exception to the rule. They are "looking" (scouting) for the right person for the job, not just a body to fill a position. Bodies tend to go as easily as they come, whereas recruits stay as part of the team and produce well. The following are some basic steps that can enhance your success at hiring and keeping good employees. STEP ONE: Define the need. Most sports teams have a limit to the number of personnel that they can have on their roster. Be able to justify hiring another person. Are the personnel currently employed doing all that they are capable of doing? Do you have a way of measuring it? If not, is it a true need or could it be due to mismanagement or inefficient processes? You owe it to yourself to find out before you invest in additional personnel. STEP TWO: Define the position. A professional sports team does not just hire players, but specific players to do a specific job. A good job description should not only include the tasks to be completed, but the tools and processes required as well as the goals expected and the personality make-up of a successful team player. STEP THREE: Recruit. Use innovative ways to seek new personnel. Train current personnel to be on the lookout for quality personnel before there is a need. If you use employment agencies (scouts), be su How To Pass That Second Job Interview s too late. A successful employer is what I call a "Proactive Employer". They not only embrace change, they plan on it and are constantly looking for and trying new ways of doing things. They tend to be open-minded and value creative ideas as a part of their culture.Great. Let’s say you passed your first interview and a second one has been arranged for you. You are scheduled for another round of tactful, intelligent and decisive sit through with your interviewer. Don’t be afraid.You might have already covered very much the basics and the important points during the first interview. Be sure to prepare yourself to make tt through the second one.Here’s a look at how you could improve your chances of making it pass the second interview.The fact that you are asked to come for a second interview means that you are a good candidate who Much like a professional sports team, a Proactive Employer does not just hire personnel, they recruit them. Walk-ons are the exception to the rule. They are "looking" (scouting) for the right person for the job, not just a body to fill a position. Bodies tend to go as easily as they come, whereas recruits stay as part of the team and produce well. The following are some basic steps that can enhance your success at hiring and keeping good employees. STEP ONE: Define the need. Most sports teams have a limit to the number of personnel that they can have on their roster. Be able to justify hiring another person. Are the personnel currently employed doing all that they are capable of doing? Do you have a way of measuring it? If not, is it a true need or could it be due to mismanagement or inefficient processes? You owe it to yourself to find out before you invest in additional personnel. STEP TWO: Define the position. A professional sports team does not just hire players, but specific players to do a specific job. A good job description should not only include the tasks to be completed, but the tools and processes required as well as the goals expected and the personality make-up of a successful team player. STEP THREE: Recruit. Use innovative ways to seek new personnel. Train current personnel to be on the lookout for quality personnel before there is a need. If you use employment agencies (scouts), be su How to Become a Wedding Planner uits stay as part of the team and produce well. The following are some basic steps that can enhance your success at hiring and keeping good employees.Becoming a Wedding Planner is a good career option, provided you have the necessary personality traits to do this job. It is one of the most satisfying jobs that could involve a lot of creativity and fun, apart from giving you the satisfaction of helping scores of couples with their big day. At the same time, being a wedding planner can involve a lot of pressure. Things don't always work out the way you plan them and you may have to do a lot of thinking on the feet and often have to put your hands to the work. How do you become a wedding planner?The first thing that you should be STEP ONE: Define the need. Most sports teams have a limit to the number of personnel that they can have on their roster. Be able to justify hiring another person. Are the personnel currently employed doing all that they are capable of doing? Do you have a way of measuring it? If not, is it a true need or could it be due to mismanagement or inefficient processes? You owe it to yourself to find out before you invest in additional personnel. STEP TWO: Define the position. A professional sports team does not just hire players, but specific players to do a specific job. A good job description should not only include the tasks to be completed, but the tools and processes required as well as the goals expected and the personality make-up of a successful team player. STEP THREE: Recruit. Use innovative ways to seek new personnel. Train current personnel to be on the lookout for quality personnel before there is a need. If you use employment agencies (scouts), be su Radio Advertising - Is it for Your Business? - More Small Business Power Tools st in additional personnel.If you’re a typical small business, you’ve probably been approached by at least several different radio station sales representatives. In most cases, he or she comes armed with all the latest rating information demonstrating, beyond the shadow of a doubt, that his or her station is number one among just the kind of people who would buy your products or services. She or he will also probably stress how inexpensive radio advertising is vs. TV or even newspaper ads.Yes, radio spots are cheaper that TV ads and often even cheaper than newspaper ads. But there area few things you need t STEP TWO: Define the position. A professional sports team does not just hire players, but specific players to do a specific job. A good job description should not only include the tasks to be completed, but the tools and processes required as well as the goals expected and the personality make-up of a successful team player. STEP THREE: Recruit. Use innovative ways to seek new personnel. Train current personnel to be on the lookout for quality personnel before there is a need. If you use employment agencies (scouts), be sure that they understand your criteria and that you will accept nothing less. Before you get too far into the hiring process with a candidate, do a good background check (e.g. criminal, credentials, drivers license, etc.). Do not borrow someone else's troubles. STEP FOUR: Assess Enhance the interview with good tests of ability and job fit. Skills are important but can be developed easier than other areas of concern. Be sure your assessments reveal a person's behavioral tendencies, values and attitudes. The thing most managers find frustrating is the employee who could do the job, but won't. The more areas you assess the better your chances of having a good match. STEP FIVE: Reward them. Turnover is extremely costly. A good employee is worth their weight in gold! Signing bonuses are not unusual in sports and are becoming more common in the business sector. But cash money is not the only area of concern. Appreciation is always appreciated and a kind word is always kind. Also, some unique perks are being utilized in today's markets that are tailored to an individual's needs. A little creative thinking in this area outside the box could go a long way in securing a loyal workforce. STEP SIX: Develop their potential. A good manager is not a manager at all, but a coach. A coach is always looking for ways to encourage his team and motivate them to be their best. Studies overwhelmingly conclude that companies that invest in developing their personnel out produce and out sell their competitors by 200-300 percent. Hiring and keeping good employees today is no easy task. There are no quick fixes. It requires a strong commitment by management and some creative thinking. The up front cost will seem expensive, but the long-term results will pay off many times over.
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