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Suggest You - Maximizing Profit in the Trucking Industry
Everybody Sells the Same Thing I Do - or Do They?
Years ago, I took over as a manager of a restaurant in a major city. As expected, we had a good sized lunch rush every day, but the place never seemed to be filled.The previous manager, although well-intentioned, had been gruff with customers and staff alike. Most of the staff were teenagers, and sometimes I didn't blame him. Look, I was a teenager myself, and can remember not always being the best employee. Not because I was bad, but just because I was a teenager. You remember? Right?Anyway, I worked with the departing manager fo about a month and then I was in charge.One of the first things I did, even before the old manager left, was to make sure I called everyone, including my 16-year-old employees, "sir" and "ma'am. I also made certain they got plenty of praise for a job well done, and gentle but firm guidance (always in private) when they erred.It wasn't long before, "YO! Dude! Bring me some ketchup!" was replaced by "Excuse me, sir (or ma'am)! Could you please bring me some ketchup?" reach a point where they can either move forward to profitability or wallow in stagna
Years ago, I took over as a manager of a restaurant in a major city. As expected, we had a good sized lunch rush every day, but the place never seemed to be filled.The previous manager, although well-intentioned, had been gruff with customers and staff alike. Most of the staff were teenagers, and sometimes I didn't blame him. Look, I was a teenager myself, and can remember not always being the best employee. Not because I was bad, but just because I was a teenager. You remember? Right?Anyway, I worked with the departing manager fo about a month and then I was in charge.One of the first things I did, even before the old manager left, was to make sure I called everyone, including my 16-year-old employees, "sir" and "ma'am. I also made certain they got plenty of praise for a job well done, and gentle but firm guidance (always in private) when they erred.It wasn't long before, "YO! Dude! Bring me some ketchup!" was replaced by "Excuse me, sir (or ma'am)! Could you please bring me some ketchup?" reach a point where they can either move forward to profitability or wallow in stagna
Passing On Credit Card Processing Costs
I recently spoke with a retail merchant who told me that she was not too concerned about the fees that we assess. While I was detailing all relevant rates, she asked me a very interesting question: “How much do you think that I should charge my customers to make up for my credit card processing costs?” She added, “I would like to charge a surcharge.”I had an instant flashback to the time I placed a food order with a pizzeria. When I walked into the restaurant, the aroma whetted my appetite. Immersed in the beckoning scent, I barely heard the cashier when he told me that the bill was “$24.95.” Upon seeing my credit card, however, the cashier rang up “$26.50.” At the risk of appearing frugal, I did not question this action – only taking notice that it was blatantly unfair. Apparently, the restaurant owner decided to charge a surcharge when customers presented credit cards although I’m not certain how the cashier came up with a surcharge of $1.55. (What would have been the surcharge if my bill were $100 or more?)Sharin
The trucking industry is no longer as simple as it once was. Because of deregulation and changes in the marketplace, companies now experience tremendous operating pressure. Revenue may be growing rapidly without a corresponding increase in profitability. Senior management wonders, “What is wrong and what can I do about it?”I recently spoke with a retail merchant who told me that she was not too concerned about the fees that we assess. While I was detailing all relevant rates, she asked me a very interesting question: “How much do you think that I should charge my customers to make up for my credit card processing costs?” She added, “I would like to charge a surcharge.”I had an instant flashback to the time I placed a food order with a pizzeria. When I walked into the restaurant, the aroma whetted my appetite. Immersed in the beckoning scent, I barely heard the cashier when he told me that the bill was “$24.95.” Upon seeing my credit card, however, the cashier rang up “$26.50.” At the risk of appearing frugal, I did not question this action – only taking notice that it was blatantly unfair. Apparently, the restaurant owner decided to charge a surcharge when customers presented credit cards although I’m not certain how the cashier came up with a surcharge of $1.55. (What would have been the surcharge if my bill were $100 or more?)Sharin
All companies reach a point where they can either move forward to profitability or wallow in stagnat
Top Fire Fighting Tips For Home And Business
Fire prevention can help to reduce the likelihood of a fire occurring, but not eliminate the chance of fire altogether so knowing how to fight a fire safely is essential to stop it getting out of control.But, and an important but, it is also imperative you know when to fight a fire, as some fires are beyond your control and the best course of action for your safety and others is to evacuate the area as quickly as possible.To make sure that you have the best chance of escaping a fire and possibly stopping it from getting out of control, here are some top fire fighting tips for home and work.First Things FirstWhether you are going to tackle the fire or not, call the Fire Service as it is easy to forget once you jump into action.In the UK, the phone numbers 999, 911 (USA) and 112 (Europe) are all programmed to send you to the emergency services.Fight Or Don't Fight?If a fire has broken out, you need to decide fairly quickly if you are capable of fighting it or not. If the fire is smal
and changes in the marketplace, companies now experience tremendous operating pressure. Revenue may be growing rapidly without a corresponding increase in profitability. Senior management wonders, “What is wrong and what can I do about it?”Fire prevention can help to reduce the likelihood of a fire occurring, but not eliminate the chance of fire altogether so knowing how to fight a fire safely is essential to stop it getting out of control.But, and an important but, it is also imperative you know when to fight a fire, as some fires are beyond your control and the best course of action for your safety and others is to evacuate the area as quickly as possible.To make sure that you have the best chance of escaping a fire and possibly stopping it from getting out of control, here are some top fire fighting tips for home and work.First Things FirstWhether you are going to tackle the fire or not, call the Fire Service as it is easy to forget once you jump into action.In the UK, the phone numbers 999, 911 (USA) and 112 (Europe) are all programmed to send you to the emergency services.Fight Or Don't Fight?If a fire has broken out, you need to decide fairly quickly if you are capable of fighting it or not. If the fire is smal
All companies reach a point where they can either move forward to profitability or wallow in stagna
Non-Woven Textile Market - An Introduction
Non-wovens are defined as flat structured fabrics, such as sheets or webs, not made by weaving but by bonding and entangling fibers by means of mechanical, thermal or chemical processes. The major non-woven technologies now available, are needle-punching, thermal-bonding, air laid, spun-bonding, melt blowing and spun lacing/ hydro-entanglement.The non-woven materials produced under these processes are extensively used for technical applications such as surgical gowns, diaper cover stocks, automotive linings, and military applications such as decontamination wipes and geo-textiles such as insulating tank/lake bunds. India, firmly well-established in commodity textiles such as apparels/made-ups at the rear of its tough cotton economy, has to promote itself into high-value products such as technical textiles/non-wovens. Non-woven textiles inside the overall technical textiles is likely to grow globally at an average 8 per cent, with the Asia-Pacific region being expected to show a vigorous 9.6 per cent annual escalation
Revenue may be growing rapidly without a corresponding increase in profitability. Senior management wonders, “What is wrong and what can I do about it?”Non-wovens are defined as flat structured fabrics, such as sheets or webs, not made by weaving but by bonding and entangling fibers by means of mechanical, thermal or chemical processes. The major non-woven technologies now available, are needle-punching, thermal-bonding, air laid, spun-bonding, melt blowing and spun lacing/ hydro-entanglement.The non-woven materials produced under these processes are extensively used for technical applications such as surgical gowns, diaper cover stocks, automotive linings, and military applications such as decontamination wipes and geo-textiles such as insulating tank/lake bunds. India, firmly well-established in commodity textiles such as apparels/made-ups at the rear of its tough cotton economy, has to promote itself into high-value products such as technical textiles/non-wovens. Non-woven textiles inside the overall technical textiles is likely to grow globally at an average 8 per cent, with the Asia-Pacific region being expected to show a vigorous 9.6 per cent annual escalation
All companies reach a point where they can either move forward to profitability or wallow in stagna
Are You Cut Out To Be Your Own Boss?
I had an interesting discussion this week with one of my clients. She's been in business for six months and is ready to quit. (I have permission to share her story.)She writes,"I give up. Starting a business is so much harder than I thought it would be, so much more time-consuming. I was hoping to be making a profit by now! There are so many things to do and I'm totally overwhelmed. People don't seem to want to buy my products and I feel totally rejected. I don't think I have the personality to be self-employed."Hmmmm...interesting. Are there really personality traits that separate born-entrepreneurs from people who can't hack it?I'd say yes. I've been self-employed in one way or another since 1981. I've known many self-employed people, and have been coaching and consulting them for years. And over the past 25 years, I see a pattern in successful entrepreneurs versus those who pack up and exit their business.Here's my must-have list of personality traits for the successfully self-employed
ior management wonders, “What is wrong and what can I do about it?”I had an interesting discussion this week with one of my clients. She's been in business for six months and is ready to quit. (I have permission to share her story.)She writes,"I give up. Starting a business is so much harder than I thought it would be, so much more time-consuming. I was hoping to be making a profit by now! There are so many things to do and I'm totally overwhelmed. People don't seem to want to buy my products and I feel totally rejected. I don't think I have the personality to be self-employed."Hmmmm...interesting. Are there really personality traits that separate born-entrepreneurs from people who can't hack it?I'd say yes. I've been self-employed in one way or another since 1981. I've known many self-employed people, and have been coaching and consulting them for years. And over the past 25 years, I see a pattern in successful entrepreneurs versus those who pack up and exit their business.Here's my must-have list of personality traits for the successfully self-employed
All companies reach a point where they can either move forward to profitability or wallow in stagna
Employee Attendance Incentives
Employees have been known to take excessive days off leading to production problems for many companies. One of the solutions is employee attendance incentives. These are usually rewards given to employees as an incentive to limit their absences from work to a specified number of days.The perceived benefits of employee attendance incentives are to give the employee some control over their income, and give them a greater sense of responsibility for their jobs. They are also meant to stimulate the employee to work harder than they might otherwise and perhaps find a more effective way to get people to go to work more consistently. However the employee attendance incentive has to be something of value to the employees it is meant to motivate. Without a sense of value, the desire to do better will not be there and attendance will not improve.Many companies run these employee attendance incentive programs on a quarterly basis to retain interest year round. They realize that if you run the program yearly, many employees mig
reach a point where they can either move forward to profitability or wallow in stagnation. If a company’s performance is stagnant, it’s because problems have become too complex for senior management to see and understand—what I call the Barrier of Complexity. As a result, symptoms are treated and the real problems go unresolved.Employees have been known to take excessive days off leading to production problems for many companies. One of the solutions is employee attendance incentives. These are usually rewards given to employees as an incentive to limit their absences from work to a specified number of days.The perceived benefits of employee attendance incentives are to give the employee some control over their income, and give them a greater sense of responsibility for their jobs. They are also meant to stimulate the employee to work harder than they might otherwise and perhaps find a more effective way to get people to go to work more consistently. However the employee attendance incentive has to be something of value to the employees it is meant to motivate. Without a sense of value, the desire to do better will not be there and attendance will not improve.Many companies run these employee attendance incentive programs on a quarterly basis to retain interest year round. They realize that if you run the program yearly, many employees mig
In the trucking industry, you know all too well what those problems are:
--Increased ope
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