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  • Suggest You - Ten Secrets for Boosting Job Performance in the Public Sector

    Building Your Prospect List 10 at a Time
    When you have gone through your list for the day, it is time to build the list for the next day. I recommend only one day at a time because of the referrals you will get from your calls during the day. If you would rather plan a week in advance, then you should do so and call the referrals as they come in. Remember doing the calls is only a portion of your day and the remainder of the time will be spent doing the work you have created for yourself and other activities. Through all of your activities, networking, and client interactions, you will be building more names for your call list. You can plan on obtaining additional leads everywhere you go. You never know where the conversation will lead when in another person's office or at a social gathering. It is not that you are after business every waking hour
    they have not done well on a task

    • More than half feel guilt when they perform a task poorly

    Yet, to offset the self-punishment activity, a lower percentage of managers were applying self-reward strategies. For example,

    • Less than 30% often reward themselves with something they like when they have successfully completed a task
    • Less than 25% reward themselves with a special event such as a good dinner, movie, shopping trip, etc. when they do something well

    The ‘So-What’ Factor: Many may ask why any of this is important. Surprisin

    Do You Have a Business Opportunity Intake Process?
    A business opportunity intake process is a must have for ALL but especially for solo-professionals, service professionals and entrepreneurs who are constantly looking for and attracting new and exciting opportunities.What’s a “business opportunity intake process”?It's a filtration system of sorts. I'm like a giant generator. The more gas (projects) I take in the more power I'll create. However, putting the wrong kind of fuel in my engine can cause me to sputter and conk out. Have you ever seen a sports car try to run on diesel fuel? It's not pretty. (Not that I'm necessary a sports car, I may be more of an old beater, but you get the point.) Every engine needs a filtration system to keep the system running smoothly and cleanly.Creating abundanceEveryone has their own very special way of cre
    A recent survey of 429 certified public managers showed that when doing their jobs, self-punishment techniques are used more often than self-set rewards. Examples of self-punishment techniques include things such as feeling guilty when performing a task poorly. Self-reward techniques include things such as rewarding yourself for doing an assignment well.

    The survey was conducted by Dr. Karen Hardy as part of her dissertation entitled “Development of a Model Self-Leadership Training Program for Non-managerial Employees” (Nova Southeastern University, 2006).

    According to Dr. Hardy, self-reward and self-punishment are two techniques that make up a potpourri of strategies formulated into a concept known as ‘self-leadership.’ Theorized and defined by Dr. Charles Manz, self-leadership is described as “the process by which an individual uses specific mental and behavioral strategies to influence and lead themselves.” These strategies are designed to shape individual performance outcomes.

    “Dr. Manz identified three categories of self-leadership strategies: behavioral, mental, and natural rewards,” says Dr. Hardy. Behavioral strategies include self-reward, self-observation, self-set goals, and self-punishment. Mental strategies include mental imagery and internal self-talk, which are popular with athletes or with those who compete. Natural reward strategies include building pleasant features into a given activity that may not be pleasant at all.

    As a result of the survey, Dr. Hardy found that 49% of public managers establish specific goals for their own performance; 43% use their imagination to picture themselves performing well on important tasks; and 48% focus their thinking on the pleasant rather than unpleasant aspects of their job activities. Over 50% think about and evaluate the beliefs and assumptions they hold.

    However, there was a stark contrast between the practice of self-reward and self-punishment techniques. When asked questions pertaining to self-punishment, managers thought the strategies were mostly or completely accurate. Yet, management responses to self-reward questions were just the opposite.

    For instance, the survey found that:
    • Nearly 65% of the public managers that responded tend to be tough on themselves in their thinking when they have not done well on a task

    • More than half feel guilt when they perform a task poorly

    Yet, to offset the self-punishment activity, a lower percentage of managers were applying self-reward strategies. For example,

    • Less than 30% often reward themselves with something they like when they have successfully completed a task
    • Less than 25% reward themselves with a special event such as a good dinner, movie, shopping trip, etc. when they do something well

    The ‘So-What’ Factor: Many may ask why any of this is important. Surprising

    Three Donor Newsletter Mistakes to Avoid in Direct Mail Fundraising
    Every healthy direct mail fundraising program balances asking with informing. Appeal letters do the asking. And donor newsletters do the informing. But your donors will only read your newsletters if each newsletter is donor-centered and engaging. You can’t simply present news. Instead, you must write every issue with your donor in mind. To do that, avoid these three common mistakes in donor fundraising newsletters.Mistake #1: Focus on the institution, not the donor.br> If your newsletters are filled with stories about board member retreats, staff appointments and promotions and accounts of what goes on at head office, you are writing about yourselves. And donors don’t want to read about you. They want to read about themselves, and the things that intere
    ng to Dr. Hardy, self-reward and self-punishment are two techniques that make up a potpourri of strategies formulated into a concept known as ‘self-leadership.’ Theorized and defined by Dr. Charles Manz, self-leadership is described as “the process by which an individual uses specific mental and behavioral strategies to influence and lead themselves.” These strategies are designed to shape individual performance outcomes.

    “Dr. Manz identified three categories of self-leadership strategies: behavioral, mental, and natural rewards,” says Dr. Hardy. Behavioral strategies include self-reward, self-observation, self-set goals, and self-punishment. Mental strategies include mental imagery and internal self-talk, which are popular with athletes or with those who compete. Natural reward strategies include building pleasant features into a given activity that may not be pleasant at all.

    As a result of the survey, Dr. Hardy found that 49% of public managers establish specific goals for their own performance; 43% use their imagination to picture themselves performing well on important tasks; and 48% focus their thinking on the pleasant rather than unpleasant aspects of their job activities. Over 50% think about and evaluate the beliefs and assumptions they hold.

    However, there was a stark contrast between the practice of self-reward and self-punishment techniques. When asked questions pertaining to self-punishment, managers thought the strategies were mostly or completely accurate. Yet, management responses to self-reward questions were just the opposite.

    For instance, the survey found that:
    • Nearly 65% of the public managers that responded tend to be tough on themselves in their thinking when they have not done well on a task

    • More than half feel guilt when they perform a task poorly

    Yet, to offset the self-punishment activity, a lower percentage of managers were applying self-reward strategies. For example,

    • Less than 30% often reward themselves with something they like when they have successfully completed a task
    • Less than 25% reward themselves with a special event such as a good dinner, movie, shopping trip, etc. when they do something well

    The ‘So-What’ Factor: Many may ask why any of this is important. Surprisin

    Logo Design - A Pivotal Part of Your Companies' Image
    Logo is the symbolic representation of a company. It’s a unique combination of characters and graphics creating a single design that is used to recognize a company or a business. Logos are normally used to advertise a company in order to draw attention to visitors, win their faith and build firm brand acknowledgement. Therefore a logo should be created as such it should set a striking picture in people’s mind what services and products you provide or sale. You can make your company popular and easily identifiable among people and a chosen one among your competitor with a well-designed logo.For getting an instantaneous recognition, your logo must be unequaled, unusual from others, based on fundamental design principles of color, space, consistency, form and clarity and should represent your business or company s
    s include self-reward, self-observation, self-set goals, and self-punishment. Mental strategies include mental imagery and internal self-talk, which are popular with athletes or with those who compete. Natural reward strategies include building pleasant features into a given activity that may not be pleasant at all.

    As a result of the survey, Dr. Hardy found that 49% of public managers establish specific goals for their own performance; 43% use their imagination to picture themselves performing well on important tasks; and 48% focus their thinking on the pleasant rather than unpleasant aspects of their job activities. Over 50% think about and evaluate the beliefs and assumptions they hold.

    However, there was a stark contrast between the practice of self-reward and self-punishment techniques. When asked questions pertaining to self-punishment, managers thought the strategies were mostly or completely accurate. Yet, management responses to self-reward questions were just the opposite.

    For instance, the survey found that:
    • Nearly 65% of the public managers that responded tend to be tough on themselves in their thinking when they have not done well on a task

    • More than half feel guilt when they perform a task poorly

    Yet, to offset the self-punishment activity, a lower percentage of managers were applying self-reward strategies. For example,

    • Less than 30% often reward themselves with something they like when they have successfully completed a task
    • Less than 25% reward themselves with a special event such as a good dinner, movie, shopping trip, etc. when they do something well

    The ‘So-What’ Factor: Many may ask why any of this is important. Surprisin

    Make Sure You Get The Customer Perspective
    Businesses that fail, often forget to seek out the customer perspective. I have talked to some folks at businesses that were less than succesful, and when asked if they actively seek out customer comments, the answer invariably is no. Why don't they do that? Why not get the customer perspective?Oftentimes, the company is overconfident, and thinks they know what customers want. This myth, because that's what it is, can be upheld as long as the customer is not involved. However, the customer has a strong vote in the buying process, and in the end it will become crystal clear how the customer feels! At that point, of course, it's too late to do anything about it.Another reason for not asking the customer is fear. From the customer perspective you might not be doing so well as you thought you were. For insec
    than unpleasant aspects of their job activities. Over 50% think about and evaluate the beliefs and assumptions they hold.

    However, there was a stark contrast between the practice of self-reward and self-punishment techniques. When asked questions pertaining to self-punishment, managers thought the strategies were mostly or completely accurate. Yet, management responses to self-reward questions were just the opposite.

    For instance, the survey found that:
    • Nearly 65% of the public managers that responded tend to be tough on themselves in their thinking when they have not done well on a task

    • More than half feel guilt when they perform a task poorly

    Yet, to offset the self-punishment activity, a lower percentage of managers were applying self-reward strategies. For example,

    • Less than 30% often reward themselves with something they like when they have successfully completed a task
    • Less than 25% reward themselves with a special event such as a good dinner, movie, shopping trip, etc. when they do something well

    The ‘So-What’ Factor: Many may ask why any of this is important. Surprisin

    Challenge Your Disbelief in New Possibilities to Break Through to Exponential Improvements
    DISBELIEF: Overcome Limited Imagination and Blind SpotsThe disbelief stall is based on a valid experience, lack of relevant experience, or a previously established circumstance that no longer pertains. The bigger the new idea, the more likely it will boggle the minds of those involved.Consider this: Over a hundred years ago, Alexander Graham Bell supposedly offered his fledgling telephone business to Western Union for $100,000. Western Union reportedly turned him down cold, perceiving the telephone as an electrical toy with a limited future. Bell himself initially saw the telephone as limited to use as a substitute for town criers. Householders wondered, "Why get a telephone when I can step outside and talk to my neighbor over the back fence?" The airplane, radio, computers, and the photocopier were grea
    they have not done well on a task

    • More than half feel guilt when they perform a task poorly

    Yet, to offset the self-punishment activity, a lower percentage of managers were applying self-reward strategies. For example,

    • Less than 30% often reward themselves with something they like when they have successfully completed a task
    • Less than 25% reward themselves with a special event such as a good dinner, movie, shopping trip, etc. when they do something well

    The ‘So-What’ Factor: Many may ask why any of this is important. Surprisingly, the findings are more relevant than you may think.

    To begin, public sector managers are responsible for maximizing government efficiency and effectiveness through the use of management tools and resources. To ensure that this expectation is met, public managers must tap into every resource available to them. This includes tapping into themselves as a resource. “Something as simple as rewarding yourself with a special event (dinner, movie) or just with something you like is an overlooked, but effective performance tool,” says Dr. Hardy.

    Secondly, the fact that self-punishment is considered a self-leadership technique implies that it can’t be all bad. An article by Christopher Neck and Jeff Houghton in the Journal of Managerial Psychology provides another strategic perspective. Essentially, individuals can use self-punishment to provide feedback for correcting failures and undesirable behaviors. When viewed positively, self-punishment can lead to the reshaping of ineffective behaviors into more productive ones.

    However, the inappropriate use of self-punishment strategies coupled with an inefficient dosage of self-set reward could have an adverse affect on a manager’s ability to perform. Researchers have pointed out that too much self-criticism and guilt can be a detriment to performance.

    “Previous studies have suggested that the practice of self-punishment can deplete an individual from the energy they need to accomplish goals,” says Dr. Hardy.

    “In this time of performance based-budgets, performance-based contracts, and pay-for-performance in the public sector, managers need all the resources they can get to reach goals and to perform ---even energy!” says Dr. Hardy.

    Indeed, as federal government agencies face performance driven environments and begin to transition to new Performance Management and Appraisal systems. As part of this new system, employee performance plans now consists of performance elements geared towards achieving measurable results. According to the Office of Personnel Management (OPM), raises within the new federal pay system will be based on job performance rather than years of service.

    “This ties right into the importance of self-reward systems,” says Dr. Hardy. “Essentially, by not practicing self-reward, public manage

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