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Suggest You - Managing People for Profit
The Number 1 Rule for Businesses - Be Professional /p>Have you ever walked into a store and things looked sloppy? Stores should have nice neat displays, right? Normally, yes, but sometimes they get a bit messy on busy days and we all understand how that can happen.But what if you were to walk into a store as soon as it opened in the morning and the place looked liked it had been ransacked? What would you think?You'd probably think it wasn't very professional-looking. If a rack of shirts was haphazardly thrown together, with all the styles, colors and sizes mixed up, you'd probably walk right past it without giving it a second glance.If a sales associate wouldn't answer your questions or help you find s In the companies studied, the increase in profits equated to an average of US$67 million. Companies that improved their scores added US$294 million in profits per company, a gain of 60% over three years. Companies which experienced no change added an initial US$78 million, a gain of 16%. For the eight companies which showed a decline Are Your Employees As Productive As They Would Have You Believe? In the hard-nosed world of managing organisations, people management is often seen as the soft side of management. Whilst considered as positively contributing to performance indicators measuring customer and employee satisfaction, people management is not seen as directly improving the bottom line.In this day and age, most companies have computers with Internet access. If you have employees using the Internet for personal use, this can create a big problem for you. You may not want your employees using company equipment for their own use but could be in a situation where you haven't found a way to effectively manage this policy. Perhaps you've already had problems that you want to prevent from recurring.If you have a policy that allows staff to only surf personally during lunchtimes and/or breaks, you might want to ensure that this is all they are doing and that work periods remain productive. Or, if you have employees that submit overtime hours for pay, People management, however, contributes directly to the bottom line. Managers who pay insufficient attention to their processes for people management are missing an opportunity to make a substantial difference to their profits. A ten year study published by Dennis Kravetz in 1996, correlated people management practices with profit performance measures. It revealed that a minimum of one hundred percent improvement in the profit performance measures correlated with high scores of people management practices. The study covered over two hundred organisations, one hundred and fifty of which were Fortune 500 companies and measured five key indicators of profitability and correlated them with companies with high people management practice scores versus low people management practice scores. The detailed results of the key indicators were 16.1% versus 7.4% for sales growth; 18.2% versus 4.4% for profit growth; 6.4% versus 3.3% for profit margin; 16.7% versus 4.7% for growth in earnings per share and 19% versus 8.8% for total returns. In the companies studied, the increase in profits equated to an average of US$67 million. Companies that improved their scores added US$294 million in profits per company, a gain of 60% over three years. Companies which experienced no change added an initial US$78 million, a gain of 16%. For the eight companies which showed a decline Keep Shopping: It's The Best Way To Beat Lousy Customer Service! butes directly to the bottom line. Managers who pay insufficient attention to their processes for people management are missing an opportunity to make a substantial difference to their profits.My vacation could have been a comedy of errors, because nearly all of my initial plans didn’t pan out. Yet, it ended up being the best all around sojourn I’ve ever had.How did this happen? I’ll tell you in a minute. First, let me mention some of the crucial adjustments I made.I booked a hotel that had all of the right amenities, including a killer ocean view, but when I called later on, to check about a discount, I dealt with a real bozo. Instantly, I hit the Web, searched for alternatives—just in case—and I found a substitute at half the price, also with a killer ocean view.That phone call saved me the equivalent of all of my meals during the entir A ten year study published by Dennis Kravetz in 1996, correlated people management practices with profit performance measures. It revealed that a minimum of one hundred percent improvement in the profit performance measures correlated with high scores of people management practices. The study covered over two hundred organisations, one hundred and fifty of which were Fortune 500 companies and measured five key indicators of profitability and correlated them with companies with high people management practice scores versus low people management practice scores. The detailed results of the key indicators were 16.1% versus 7.4% for sales growth; 18.2% versus 4.4% for profit growth; 6.4% versus 3.3% for profit margin; 16.7% versus 4.7% for growth in earnings per share and 19% versus 8.8% for total returns. In the companies studied, the increase in profits equated to an average of US$67 million. Companies that improved their scores added US$294 million in profits per company, a gain of 60% over three years. Companies which experienced no change added an initial US$78 million, a gain of 16%. For the eight companies which showed a decline Advertising Salesmen Say; You Rarely Get Results Right Away t a minimum of one hundred percent improvement in the profit performance measures correlated with high scores of people management practices.If you own a small business there is no doubt you have been approached by advertising salesmen and women peddling ads in their media outlets. And it is amazing to me how many tell us that we should not expect results right away? Why not, that is what we are paying you for you dummy. What in the World are you selling; you show me charts, graphs and supposedly empirical proof of why your medium is where I should spend my money then ask for the check and tell me not to expect results right away? Go die scum!The truth is that if their venue is truly that great then in fact you should see results right away. Look before I get into an argument with Marketing Consultant The study covered over two hundred organisations, one hundred and fifty of which were Fortune 500 companies and measured five key indicators of profitability and correlated them with companies with high people management practice scores versus low people management practice scores. The detailed results of the key indicators were 16.1% versus 7.4% for sales growth; 18.2% versus 4.4% for profit growth; 6.4% versus 3.3% for profit margin; 16.7% versus 4.7% for growth in earnings per share and 19% versus 8.8% for total returns. In the companies studied, the increase in profits equated to an average of US$67 million. Companies that improved their scores added US$294 million in profits per company, a gain of 60% over three years. Companies which experienced no change added an initial US$78 million, a gain of 16%. For the eight companies which showed a decline Natural Dyes ith high people management practice scores versus low people management practice scores.It is believed that our color selections are mostly unconscious, yet they influence every moment of our life. Many of us have our favorite colors and often prefer wearing clothes of that particular color. Though the colors that we are fascinated with over a long period of time are in one way or another connected to our personality type, our strengths and weaknesses, as well as our potential in life. But wearing your selective styles of garments in synthetic dyes and natural color dyes is a different experience altogether.Dyeing is a very ancient art. It was practiced during the Bronze Age in Europe, Asia and many other regions and countries. Primitive dyeing meth The detailed results of the key indicators were 16.1% versus 7.4% for sales growth; 18.2% versus 4.4% for profit growth; 6.4% versus 3.3% for profit margin; 16.7% versus 4.7% for growth in earnings per share and 19% versus 8.8% for total returns. In the companies studied, the increase in profits equated to an average of US$67 million. Companies that improved their scores added US$294 million in profits per company, a gain of 60% over three years. Companies which experienced no change added an initial US$78 million, a gain of 16%. For the eight companies which showed a decline Customer Trust and Loyalty /p>Customer trust is a precondition for prosperity. Yet, most businesses…• Act as if customer trust develops because the business believes it is honest. • Build only a shallow type of trust that does not lead to profitable relationships and loyalty. • Have no strategy to build the type of trust where customers increasingly value the relationship.Now is an excellent time to aggressively and systematically work at building customer trust. Virtually all businesses have been tainted by the general rise in societal distrust of companies.• A recent Datamonitor study of consumers in the USA and Europe found that 86% are less trusting of companies t In the companies studied, the increase in profits equated to an average of US$67 million. Companies that improved their scores added US$294 million in profits per company, a gain of 60% over three years. Companies which experienced no change added an initial US$78 million, a gain of 16%. For the eight companies which showed a decline in scores there was a reduction in profit by US$16 million, a decline of 3%. The practices which predicted company financial success fell into the categories of management style, company culture and goals, organisation structure, communications practices, quality and customer satisfaction, recognition and reward practices, employee development practices, section/promotion practices and job design. The learning from this study is obviously immense for any organisation seeking to make profit from the sales of products and services. However, it is also pertinent to public and not for profit organisations. For those focused on delivering bottom line results, the implications are that developing the means to improve employee competence and change organisational culture is as important as developing new products and services in the quest for increased profits. For those focused on human resource development, the implications are that their work is as much responsible for driving profitability as are the sales people who sell the products. Unfortunately too many human resource departments treat their role as a cross between a policy think tank and information system administrators. A risk apparent in many organisations is that human resource departments tend to forget the strategic imperative of developing human resources
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