able. Typically, this manager is someone who has come up the ranks through a process of the attrition of others. Truth be told, he probably does not want the responsibility of leadership at all.

The second user of email for bad news is more along the lines of

You have seen it any number of times on your journey through the career path of life. You have a business, which appears to be thriving. The location is perfect. The marketed item or service is in high demand. The salaries are at the high end of the spectrum. The benefit package is generous. Yet somehow, the employee retention rate is horrible and the moral of the staff is pathetic.

So, what is the kicker? Usually, it is a boss with poor communication skills. Here is a list of the most common problems, how they can negatively impact (yes, I know rules of grammar dictate I should say influence rather than impact, but I think impact drives the point home better) your bottom line, and what you can do about it.

1. Use email to communicate problems.

A person who loathes confrontation or is just mean spirited utilizes this technique. If it is the former, you are better off. This manager is so concerned with your feelings, and how you will react, that he will send ten emails to avoid a one-minute face-to-face meeting that may be uncomfortable. Typically, this manager is someone who has come up the ranks through a process of the attrition of others. Truth be told, he probably does not want the responsibility of leadership at all.

The second user of email for bad news is more along the lines of t

nefit package is generous. Yet somehow, the employee retention rate is horrible and the moral of the staff is pathetic.

So, what is the kicker? Usually, it is a boss with poor communication skills. Here is a list of the most common problems, how they can negatively impact (yes, I know rules of grammar dictate I should say influence rather than impact, but I think impact drives the point home better) your bottom line, and what you can do about it.

1. Use email to communicate problems.

A person who loathes confrontation or is just mean spirited utilizes this technique. If it is the former, you are better off. This manager is so concerned with your feelings, and how you will react, that he will send ten emails to avoid a one-minute face-to-face meeting that may be uncomfortable. Typically, this manager is someone who has come up the ranks through a process of the attrition of others. Truth be told, he probably does not want the responsibility of leadership at all.

The second user of email for bad news is more along the lines of

ively impact (yes, I know rules of grammar dictate I should say influence rather than impact, but I think impact drives the point home better) your bottom line, and what you can do about it.

1. Use email to communicate problems.

A person who loathes confrontation or is just mean spirited utilizes this technique. If it is the former, you are better off. This manager is so concerned with your feelings, and how you will react, that he will send ten emails to avoid a one-minute face-to-face meeting that may be uncomfortable. Typically, this manager is someone who has come up the ranks through a process of the attrition of others. Truth be told, he probably does not want the responsibility of leadership at all.

The second user of email for bad news is more along the lines of

ontation or is just mean spirited utilizes this technique. If it is the former, you are better off. This manager is so concerned with your feelings, and how you will react, that he will send ten emails to avoid a one-minute face-to-face meeting that may be uncomfortable. Typically, this manager is someone who has come up the ranks through a process of the attrition of others. Truth be told, he probably does not want the responsibility of leadership at all.

The second user of email for bad news is more along the lines of

able. Typically, this manager is someone who has come up the ranks through a process of the attrition of others. Truth be told, he probably does not want the responsibility of leadership at all.

The second user of email for bad news is more along the lines of the anonymous postal bomber. He will intentionally save your bad news email until just before close of business on Friday, in an effort to sour your weekend. NEVER open anything from this guy on a three-day weekend. Destroying something like that would be coup-de-gras for this turkey.

Whatever, the motivation it is a rotten thing to do. If you want to be, or continue to be an effective manager who communicates well, don’t do it. If you have managers in your employ, don’t allow them to do it.

Write out the bad news you want to communicate. Eliminate as much negative as you can, add a positive spin, and do it face to face.

What is the monetary payback? The answer is two-fold: 1) your employee retention rate will increase. 2) You recruitment efforts will meet with quicker success.

2. Berate the group for the sins of the one.

How many meetings have you been in where a less than effective manager spent over an hour preaching about the importance of professionalism when it comes to dress code? All the while you know the whole