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Secret Shopper Associations
There are numerous associations dedicated to the employment and support of Secret Shoppers or Mystery Shoppers. These associations provide resources and assistance to people who want to enter or are already a part of the industry, and provide se

sure to do this and I offered a financial incentive for those team members who wanted to join the collective brains o

Choosing and Using the Most Useful Meaning of the Word - Brand.
Although it is crucially important, Brand is one of the most confusing and misunderstood words used in business. Much of this confusion and misunderstanding comes from the fact that there are three distinct meanings associated with this word.<

Keeping a Franchise Team motivated is not easy. You see Franchisees are people, people from all walks of life and each one is different. However you can motivate a franchise organization to run like a well-oiled machines or a world class sports team. How so you ask? By constantly reviewing your system, going over your marketing play book and evaluating what you are doing wrong and what you are doing great.

As the Founder of a franchise company I always made sure to do this and I offered a financial incentive for those team members who wanted to join the collective brains of

Benefits of Mystery Shopping For Secret Shoppers
Mystery shoppers are people who are hired to scrutinize employees, products and customer services of any organization. The benefits that they get from mystery shopping are:They enjoy doing a job that's fun and frolic.Mystery shoppe

h one is different. However you can motivate a franchise organization to run like a well-oiled machines or a world class sports team. How so you ask? By constantly reviewing your system, going over your marketing play book and evaluating what you are doing wrong and what you are doing great.

As the Founder of a franchise company I always made sure to do this and I offered a financial incentive for those team members who wanted to join the collective brains o

Adult ADD: Business Has to Include Trust
Do you have delegation-itis? It is a control type of a fear that makes people with ADD think, How do I delegate something that I don't' know how to do? How do I tell somebody what I want when I don't get it?Okay. So let us ask you this:

ass sports team. How so you ask? By constantly reviewing your system, going over your marketing play book and evaluating what you are doing wrong and what you are doing great.

As the Founder of a franchise company I always made sure to do this and I offered a financial incentive for those team members who wanted to join the collective brains o

Your Brand is Your Promise! (So What Are You Promising?)
When people mention the word "brand" they usually mean a well known, well defined company. That's why consumers frequently mention names such as Target, Rolex, Apple, BMW and others who have done an excellent job in crafting an image and stick

ing what you are doing wrong and what you are doing great.

As the Founder of a franchise company I always made sure to do this and I offered a financial incentive for those team members who wanted to join the collective brains o

Advocacy Can Be Oh So Much Fun
Being a customer advocate is only limited by our creativity and knowledge of the customer. Being a customer advocate is greatly enhanced by the fact that you are working side-by-side with other committed customer advocates who also care a great

sure to do this and I offered a financial incentive for those team members who wanted to join the collective brains of the company and strategize and innovate to do it even better. Below is an excerpt of a common type of email sent out to my franchise team to help evaluate and motivate our team’s performance;

“We are instituting a royalty reduction program for January. I need everyone to write down their goals in definite terms and dates through out the year when you want to hit certain mile markers. For instance, if you want to increase sales by $3,000.00 per month in the

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Put positive emotion and a personal touch in your service recovery efforts. Customers will remember and cherish you forever.

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