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Not Being Advertised...How the Advertising Business Has Changed Over Time
There are three words which often bother me. " I remember when….." When my peers and friends use them, I always feel like telling them to switch gears and think about today and tomorrow, not yesterday. They seldom comply. Now, having been invited to write about how the ad agency business has changed since I was in it on a day-to-day basis, I suppose I have to "remember when."If you remember when Channel 10 did a live, (LIVE!) daily, (DAILY!) Network (NET

hers before his own.

One night I pulled duty that required me to stay up all night on New Year’s Eve. It was a night that seemed it would never end. I was tired and miserable. Saturday morning, when I still had

Write Your Own Performance Review
Performance review time – potentially one of the least desired events of the work year. Your experiences could range from receiving seemingly arbitrary comments, vacuous praise, a sense that your manager hates this more than you do, to comments on a job well done and even the (occasional) useful comment.Can you make this a better experience for yourself and your manager? Can you prepare? Yes to the latter, you can certainly prepare, and even better devel

One morning at the airport, I overheard an employee talking about her new boss. “He’s a nice guy,” she said. “He makes me feel good about working here.”

Like many employees, this young woman is more influenced by her boss’s “soft” skills than his technical skills. His interpersonal skills were what mattered most: including his ability to communicate, motivate and showing genuine concern. These interpersonal traits influence people to decide to quit or stay. When a manager lacks these skills, or actively cultivates their hard-edged opposite, workers who have choices will jump ship or lower their productivity.

I experienced this myself when I went into the military service right after college. My boss was a special person—a great boss. An experienced veteran and a former Special Forces medic, he was the type of person who always put the needs of others before his own.

One night I pulled duty that required me to stay up all night on New Year’s Eve. It was a night that seemed it would never end. I was tired and miserable. Saturday morning, when I still had

Stopping Self-Sabotage
Are you your own worst enemy when trying to do your job?Is your career on shaky ground and you’re wondering if it’s your fault?Do you find yourself wondering, once again, if you’ll be fired?If you’re asking these questions, then you might be sabotaging yourself and not even know it!Do yourself a favor and probe deeper to discover how you might be adding to your lack of success.Here is a sampling of the markers of self-s

her boss’s “soft” skills than his technical skills. His interpersonal skills were what mattered most: including his ability to communicate, motivate and showing genuine concern. These interpersonal traits influence people to decide to quit or stay. When a manager lacks these skills, or actively cultivates their hard-edged opposite, workers who have choices will jump ship or lower their productivity.

One night I pulled duty that required me to stay up all night on New Year’s Eve. It was a night that seemed it would never end. I was tired and miserable. Saturday morning, when I still had

Applied Quantum Physics in Business – Part One
Now that’s quite a title for a story about business! What the heck has Quantum Physics to do with the day-to-day challenges of a business? The goals in business are obvious: Having an attractive product or service appealing to a large number of customers at an optimum price allowing an optimum profit! And of course the business must grow, because if you don’t grow you just die, right? That is one of the most basic Marketing rules…standing still means dying or i

ople to decide to quit or stay. When a manager lacks these skills, or actively cultivates their hard-edged opposite, workers who have choices will jump ship or lower their productivity.

One night I pulled duty that required me to stay up all night on New Year’s Eve. It was a night that seemed it would never end. I was tired and miserable. Saturday morning, when I still had

10 Tips for Better Participation in Meetings
A meeting can be led (or misled) from any chair in the room. Here's how to make sure that you add value to your next meeting.1) Focus on the issue. Avoid stories, jokes, and unrelated issues. These waste time, distract focus, and mislead others. Save the fun for social occasions where it will be appreciated.2) Take a moment to organize your thoughts before speaking. Then express your idea simply, logically, and concisely. People are more receptive

when I went into the military service right after college. My boss was a special person—a great boss. An experienced veteran and a former Special Forces medic, he was the type of person who always put the needs of others before his own.

One night I pulled duty that required me to stay up all night on New Year’s Eve. It was a night that seemed it would never end. I was tired and miserable. Saturday morning, when I still had

Management Foibles...When 20 Bucks and Ego Is More Important than a Decade of Customer Loyalty
Trust me, management has their foibles! When is it that 20 bucks and a store manager’s ego become more important than a decade of loyalty from a customer? In my opinion, Never! Little things can be much more costly to your profitability than one might imagine.I recently had an experience that clearly demonstrated the crucial need for better training at all levels, from entry-level employees to management. This situation occurred at a local tire store, on

hers before his own.

One night I pulled duty that required me to stay up all night on New Year’s Eve. It was a night that seemed it would never end. I was tired and miserable. Saturday morning, when I still had several more hours to go, the phone rang. It was Joe, my boss. He asked if I had plans for lunch and that his wife had made something and wanted to bring it over to me. While I don’t remember what food they brought over, it was a meal I never forgot.

That one small act of kindness showed me he cared. It taught me more about leadership than all the degrees and diplomas hanging on my wall. It confirmed the truth of the old military saying, “If you take care of your troops, your troops will take care of you.” It’s still true today, no matter what kind of business you are in.

The older I get and the more I see reinforces that leadership techniques and fads change with the times, but caring about individuals holds constant. Caring for people can’t be faked or replaced.

On the other hand, no manager should be a pushover. A caring manager must al

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A subprime or hard money lender is an institution or person who lends money to people who normal lenders , banks , and financial institutions will refuse to lend. A subprime lender offers mortgage loans to people with a bad credit history, those who have no down payment, and those who cannot prove their incomes.

Are you overlooking some of the most important principles when setting out to create great customer experiences for your most valuable customers?

We spend half our lives working with the end result being nothing to show for it but a check from Uncle Sam. After wasting time in dead end jobs eventually you will come to the conclusion that entrepreneurship is for you.

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