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If I Am So Busy... How Come I'm Not Getting Very Far? The Truth About How Managers Spend Their Time
Let's be honest, this is just between us … are you one of the 10% who work purposefully to complete important tasks or one of the 90% that are frenzied and fed-up?If frenzied and fed-up sounds right, join the 90% of those with responsibility for managing people and/or processes who self-sabotage by busily engaging in non-purposeful activities, procrastinating, detaching from their work and needlessly spinning their wheels.OK, I'll be the first to admit it…I have been known to scurry around, multi-tasking away and at the end o

ich they were used. That way, if changes in personnel occurred, the standard operating procedure stayed in place. Too, the written manual was used to disseminate the changes throughout the organization. The change leaders incorporated the changes in the organization manual for standard operating procedures and then made sure that the techniques were followed by all involved. Manufactures who are ISO certified u

Considering a Career Change? Discover Your Passion First
There's an old saying that if a person works at a job or career that they find unfulfilling, they're simply trading time for money. And since time is our most precious resource, your really have to ask yourself if it's a worthwhile trade.Have a look at this scenario: a person drags themselves out of out of bed on Monday morning, pumps themselves full of coffee, and then drives to their office or other place of work.They spend the next eight or nine hours performing work that neither challenges them nor fully utilizes

Making quality improvement changes in the healthcare field are difficult. Making the changes stick is even harder! Consider, if you would, some change at your site that made a vast improvement in quality. Time was saved, patient care improved, and the bottom line improved. Now, look back, is that change still in place? Sadly, after some time has passed, many positive changes disappear. Why? We slip back into old habits. They are hard to shake. What personal habits have you tried to change? Was it hard? Habits in an organization are just as hard to change, if not harder, since more people are involved. Another reason your site changes didn’t stick may be that personnel changed. One organization I know of had several changes in top leadership. Each new leader wanted to make his/her imprint on the organization; so, they instituted changes which saved money immediately but which overturned best operating procedures which had been successful and which had been developed with a lot of effort by staff. There are many other reasons quality changes don’t stick.

How are you going to fight this, then? I don’t have a cure all, but let me suggest a technique used in many organizations—a written Standard Operating Procedure. If you look up Standard Operating Procedure in a search engine on the internet you will get many hits. It is especially common in government sites and the military. What is it? It is a manual or text describing how things are done.

As a quality engineer I’ve worked on successful projects that saved significant amounts of money for organizations. The changes were made permanent by writing them down in a manual for the department in which they were used. That way, if changes in personnel occurred, the standard operating procedure stayed in place. Too, the written manual was used to disseminate the changes throughout the organization. The change leaders incorporated the changes in the organization manual for standard operating procedures and then made sure that the techniques were followed by all involved. Manufactures who are ISO certified us

Who Comes First: The Customer or the Customer?
I was waiting for my fast-food breakfast while my cohort of four little girls scurried over the indoor Big Toy."They're sure taking their time today," grumbled the man next to me. He wasn't talking about my granddaughters.He was wearing a purple tee-shirt over his middle-aged paunch. A baseball cap and jeans completed the outfit. He could have been there with his grandchildren, but he was alone.I nodded my head. I hate standing in line and really hate waiting, but I hadn't reached my annoyance threshold, yet. Obviousl

s. They are hard to shake. What personal habits have you tried to change? Was it hard? Habits in an organization are just as hard to change, if not harder, since more people are involved. Another reason your site changes didn’t stick may be that personnel changed. One organization I know of had several changes in top leadership. Each new leader wanted to make his/her imprint on the organization; so, they instituted changes which saved money immediately but which overturned best operating procedures which had been successful and which had been developed with a lot of effort by staff. There are many other reasons quality changes don’t stick.

What Is A Virtual Assistant?
You may have heard this word used a lot online, there is a reason why. A virtual assistant is basically a person who is a temporary worker for an online business. Sometimes this is more common for businesses over seas. A virtual assistant is often compared to lawyers or a realtor because of the way they go about performing their services.How Do I Become A Virtual Assistant?Well to begin with sometimes businesses want at least 5 years of experience of working in an office. Most often though there is training available to b

hanges which saved money immediately but which overturned best operating procedures which had been successful and which had been developed with a lot of effort by staff. There are many other reasons quality changes don’t stick.

Exploring A Sales Career
If you’re a recent college graduate and are getting ready to launch your career and are thinking about pursuing the field of sales, congratulations! It’s a great profession. Here are some practical considerations that you should think about as you explore whether or not sales is right for you. First of all, in terms of preparation, sales like any other career can benefit from many different tracks of educational background and you don’t have to be a marketing major in order to get into sales. The most important attributes of a good sal

erating Procedure in a search engine on the internet you will get many hits. It is especially common in government sites and the military. What is it? It is a manual or text describing how things are done.

Branding Article: Pepsi's Missed Brand Opportunity
I love Pepsi. It’s that slightly sweeter taste and the all-American logo combined with the non-conformist statement that, well, it’s not Coke.Yet Pepsi has been consistently #2, and there’s nothing wrong with being #2 if that’s your goal. But Pepsi’s goal is to be the #1 preferred brand (notice I didn’t say ‘taste’ – we all took the Pepsi taste test and they’re still #2) with members of the eponymously titled Pepsi Generation – an age group that they seemingly stretch from year to year.As of late, Pepsi has employed Pop-Cul

Once you have written the quality changes into your manual and spread the word, is that enough? No. I believe that you should occasionally take an audit of the procedure. By that, I mean that once in a while, you as a change leader should go out to wherever the change is incorporated and observe if it is still being followed. If not, corrections should be made to make sure the changes are followed again. In other words, make sure the changes are practiced until they become the habit.

Beyond incorporating the changes in your manual and making sure they are followed over time, try to make the top leadership aware of the operating manual and respect it. If you can demonstrate that the ideas are money savers for the organization or that they meet some other important goal of the organization you will probably be successful. If current leaders buy into the manual as a body, then a new leader who wants to incorporate unproven changes will probably meet resistance by others who buy into the manual. In other words, a good standard operating procedures manual is self-perpetuating in spite of the changes that occur in the organization.

Does this mean that no changes should ever be made in the manual? No. If new personnel come on board with new ideas then they should be given the chance to prove their ideas. If the new ideas are indeed better for the organization then the manual can certainly be amended.

Summarily, to incorporate changes in your organization and make sure they stick in spite of changes in the work environment, create a standard operating procedure manual or manuals (you may have dif

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Many job finders tend to overlook job opportunities at job fairs. Most of the time, you will see job fairs to be crowded, confusing, and competitive events.

Most MBA classes concentrate on change management at the Corporate Board Room and CEO levels and yet for every corporate board of directors there might be hundreds or even thousands of outlets and subdivisions. Change Management cycles are equally as important to same store sales, company profits and efficiencies at the unit level.

Customer service is a cornerstone to repeat business, and for successful businesses. It cannot be ignored.

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