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    Another IT White Elephant!

    It seems that almost every day we read in the newspapers about another hideously over budget IT project that doesn't achieve its expected benefits. The ones we read about are usually major multi-million pound projects in the public sector, however this is only the tip of the iceberg.

    Many more projects achieve similar results in the private sector, in organisations large and small. These may be anything from the purchase of a new off-the-shelf accounting package for an SME, or a large-scale fully-integrated ERP implementation across multiple sites and countries. These do not usually make the headlines due to the commercially sensitive nature of this information. Getting Into Your Buyer's Shoes
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    Many more projects achieve similar results in the private sector, in organisations large and small. These may be anything from the purchase of a new off-the-shelf accounting package for an SME, or a large-scale fully-integrated ERP implementation across multiple sites and countries. These do not usually make the headlines due to the commercially sensitive nature of this information. Tips for your 1st Interview
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    Does this mean that the technology is over-rated or that we cannot manage IT implementations or is there something fundamentally wrong with the approach?

    Where are we going wrong?

    "Computers make it easier to do a lot of things, but most of the things they make it easier to do don't need to be done."

    Andy Rooney, US news commentator (1919 - )

    I wouldn't go as far as the above comment, however there is an element of truth in it.

    Typically the IT implementation is seen as the solution to the particular problem (or

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