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Leading Change - Fatal Results When You Force Timelines
Every leader of organizational change has a timeline. The Big Kahuna wants it done by such and such a date and that date becomes the gospel. There is just no changing it. Let me take you on a trip and show you why that is often fatal, for the project, the organization and mostly the people involved.Go

outline when you leave a message. Of course, such preparation also helps you communicate effectively when you actually talk to

HR Needs It Signed on the Dotted Line
One reason HR has so many forms and other written documentation is because good HR processes are a company's main defense against employee lawsuits. I've been told by employment attorneys that any paper in an employee's file has little value unless the employee has signed it … their signature is your proof th

If you are like most business people, voice mail has both simplified and complicated your life. On the good side, it helps you exchange information. On the other side, leaving messages can seem like putting notes in bottles that drift off to sea. Here's how to make sure that your messages get results.

First, prepare for the call. Realize that you are more likely to leave a message than to talk with someone. Thus, write a list of your key points and questions before you call. Then use that list as an outline when you leave a message. Of course, such preparation also helps you communicate effectively when you actually talk to

The Art of Successful Branding
Branding: it’s a term that carries great weight in the world of advertising. Successful branding is best illustrated by the world’s most prominent corporations, but it’s no less important to the small business owner. Your Brand is your identity; it’s every single puzzle piece, fitted into the big picture of y

xchange information. On the other side, leaving messages can seem like putting notes in bottles that drift off to sea. Here's how to make sure that your messages get results.

Radio Advertising: A Long History Of Excellence
For years people have tuned into radio talk shows, radio morning shows as well as all those broadcasters and their funky styles. If you are like many, you flip on the radio as well. From a marketing standpoint, though, do you realize the value of radio advertising? While many say that your marketing dollar

how to make sure that your messages get results.

Back to School for a Midlife Crisis Career Change
Q. I hate my job as a computer consultant. I am ready for a career change. The aptitude tests say I should be a recreation specialist. I like the idea but I dread returning to school for a new degree.A. Before you invest in a degree, try out the new career. A test drive will tell you more than any pe

ssage than to talk with someone. Thus, write a list of your key points and questions before you call. Then use that list as an outline when you leave a message. Of course, such preparation also helps you communicate effectively when you actually talk to

Are You Ready To Run Your Own Business?
Running your own business isn't easy. It's a life-changing commitment that requires a great deal of your time. But the possible rewards can often vastly out-weigh the trials, trouble and tribulations you'll encounter along the way.Before embarking on this perilous and exciting journey, you must first p

outline when you leave a message. Of course, such preparation also helps you communicate effectively when you actually talk to someone.

If you suffer a sudden mental block when the beep tells you to leave a message, simply hang up. Then, organize your thoughts and call back. This is far better than leaving a rambling, incoherent message.

When you leave a message, speak clearly. Begin by greeting the person and identifying yourself. For example, I might say "Hi Pat. This is Steve Kaye at 714 -528-1300." This standard communication protocol tells the other person who you wanted to call and identifies who you are.

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A more-effective ad flyer increases your sales and reduces your work and expenses. Who says you don’t have an effective ad flyer already? I do!

Giving great customer service at a low-cost hair cut place is not easy these days. Consider if you will the average family with unruly kids or Hispanic families with lots of kids and many with broken English. Consider the number of people with hair lice or who have questionable hygiene and all those with ADHD

The loss of employee privacy rights in the workplace is a growing concern among employees, attorneys, and civil libertarian groups. Although employers in banks, telecommunications, securities exchange, in hi-tech industries, and in other workplaces justify using video surveillance in the workplace to monitor employee behavior to chiefly promote safety, improve productivity, and stop theft, protecting employee privacy must be a top concern. For if the courts find that the employer’s surveillance methods are less than fair, that firm may find itself knee-deep in lawsuits that could have been prevented.

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