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    Nonprofit Performance: Outcome Measurement Can Be A Good Thing
    Does the idea of program evaluation make your stomach churn? If so, you're not alone. Many nonprofit professionals and volunteers view program evaluation with fear. The idea of outcome measurement often takes these fears to new heights.Program evaluation is about learning and communicating what you've learned. Program evaluation gives you concrete, credible information about what you are doing well and why; it also gives you concrete, credible information about areas where improvements are needed and why.Outcome measurement is a form of program evaluation that answers the "so what" questions. It helps us understand what has changed in the lives of the people we reach because of our activities. It could be a change in attitude, behavior, knowledge or any number of things depending upon the mission of the organization. It helps us understand the difference we make and it helps us communicate that understanding to our donors, constituents
    tudy after the event. It will reinforce what you learn.
    •When you return home, take action immediately. Don't delay. Studies have shown that the longer you wait, the higher you likelihood of doing anything at all is reduced.
    •Purchase the CDs or DVDs of the seminar you just attended if they are offered. Review them as soon as possible. You will be amazed that while you thought you heard 100 percent of the information, you probably got no more than 40 percent or so. You'll feel like you are listening to a whole new seminar!

    To both the presenters and the attendees: be sure to follow up with the people you meet at these events. This follow-up can be the difference between success and failure. A well-chosen seminar is a great learning opportunity. But you can dramatically increase the value by using the ideas you learned and following up with the people you meet.

    When I first started conducting seminars, my biggest surprise was that most successful entrepreneurs in attendance are the very best students. They come with a clear goal in mind and they are looking for that big idea that can totally change their businesses and their lives.

    On the other end of the spectrum are the peopl

    Storage
    If you are planning a long holiday, moving house or offices or you need an area to store stock or personal items, the option of being able to rent your own dry, clean and secure space within a ware house, with free unlimited access would be extremely beneficial, saving you time and money, putting your mind at rest. Many self-storage facilities will offer you all these benefits, allowing you to continue with your plans and not worry about storage space issues.Professional storage facilities will not only allow you unlimited access to your own storage area, with the only key, but your stored goods and items will be protected with either 24 hour CCTV security and top of the range security systems such as gated access with pin codes and security response teams assigned 24 hours. You can rest assured that your goods are in safe hands at all times.If you need to get appropriate storage for your personal items and goods, find a professional sto
    A good seminar can be worth a fortune to the people who attend.

    But, as any good presenter knows, the investment in money, including travel expenses, is considerable—so considerable value must be given in return to the attendees.

    I have attended and conducted hundreds of seminars, and noticed only a small number of attendees derive anywhere close to the benefit of what is possible.

    I have seen attendees from all over the world who are exposed to some powerful and life-changing tools, techniques, and information from real experts. Yet few derive even a small fraction of value from the golden tips being offered by the speakers.

    As both a presenter and attendee, I see this situation as a terrible waste. A good seminar can help bring your personal and business success to a whole new level, both for the presenter and the attendees.

    Creating a Great Seminar Creating a great a seminar is not as easy as it first may appear. The presenters must be sure to present their credentials in the best possible light without misrepresenting or misleading those credentials and accomplishments. As a presenter, if you don’t walk the talk, the value of what is taught is questionable.

    To avoid wasting your time and money, as well as the attendee’s money, present what you know and know what you present. Seminars are great ways to allow people to see you in action and the attendees can self-select into what you teach and potentially become great clients.

    Don’t think of your seminar attendees as customers. Think of them as clients. A customer is transaction-driven. I sell a product and the customer buys a product. There is no value provided other than buying a product. I am not interested in having customers. I believe I have a moral obligation to provide the best possible information to conference attendees while creating long-term relationships at the same time. Having clients implies a moral obligation to their welfare.

    As a presenter, make it easy to allow attendees to get the most out of the seminar or conference. Send them pre-work if that makes sense. Give them homework.

    Be sure to supply conference or seminar evaluations. You want to know what works and what doesn’t. You must always have the best interest of your audience in mind.

    Be sure to put testimonials from past attendees on your web site. Make sure they are real. You can obtain testimonials by asking people who attended past seminars what they feel they got from the seminar and using comments from the conference evaluations.

    Preparation before the Seminar As a presenter, I want to know that my message is getting through and the attendees are receiving significant value from the material. They deserve the very best you have to offer every time you speak. To the presenter: practice, practice, practice! I have seen too many presenters wing it – and, believe me, you can tell. That is not fair to your audience. Have quality handouts and be clear in presenting your material. I find Toastmasters to be a great place to practice small segments of the talk that may be difficult for others to understand. The feedback you receive is invaluable. It is better to practice with a friendly audience that understands you are practicing then practice in front of a live audience who may not be as forgiving.

    The attendees than can make a good presenter great and a great presenter even greater. Before arriving at the seminar I would suggest you do the following:
    •Write down some specific seminar goals.
    •Search out some solid actionable ideas that will improve your business and yourself.
    •Network. Introduce yourself to as many attendees and speakers as you can. Pass out your business card and request them from others.
    •If the seminar or conference is long enough to have breaks, sit in a different seat after each break. You can meet some great associates and make life-long friends by networking.
    •Take good notes. Keep a separate sheet with ideas you plan to implement after the event. Before you leave the event, narrow the number down to no more than five. Writing them down helps you remember them and reinforces the learning you expected to receive at the event.
    •Ask questions both during the Q&A sessions as well as during the breaks. Do not limit your questions to just the speakers. Ask your fellow attendees questions as well. It will help you create dialogue with people you don’t know, and sometimes you hear a different perspective that makes a confusing concept easier to understand. It is also a good opportunity to begin creating relationships with fellow attendees.
    •If it is a longer program with multiple speakers, choose and focus on just one to three presenters whose work you'd like to further study and implement.
    •Buy the books and/or recordings of those you choose for home study after the event. It will reinforce what you learn.
    •When you return home, take action immediately. Don't delay. Studies have shown that the longer you wait, the higher you likelihood of doing anything at all is reduced.
    •Purchase the CDs or DVDs of the seminar you just attended if they are offered. Review them as soon as possible. You will be amazed that while you thought you heard 100 percent of the information, you probably got no more than 40 percent or so. You'll feel like you are listening to a whole new seminar!

    To both the presenters and the attendees: be sure to follow up with the people you meet at these events. This follow-up can be the difference between success and failure. A well-chosen seminar is a great learning opportunity. But you can dramatically increase the value by using the ideas you learned and following up with the people you meet.

    When I first started conducting seminars, my biggest surprise was that most successful entrepreneurs in attendance are the very best students. They come with a clear goal in mind and they are looking for that big idea that can totally change their businesses and their lives.

    On the other end of the spectrum are the people

    Thank Goodness for Customer Complaints
    FeedbackIf I was thinking of buying stocks and shares in a company - or more importantly buying products from them - I would try to find out how good they are at dealing with customer complaints. Many companies groan at the thought of complaining customers. More enlightened companies welcome, even encourage, complaints. Why? Because a complaining customer is providing a company with an invaluable service. At a stroke they are giving valuable feedback, quality control information and are more often than not, giving you a chance to put a problem right.Of course, the best customer is one that is completely satisfied. The next best customer is dissatisfied and complains. The worst customer is one that is dissatisfied and doesn't complain. This last example represents a lost customer. They will not give any feedback and not allow you to put the problem right. They will simply walk away and look for a better supplier of their pr
    wasting your time and money, as well as the attendee’s money, present what you know and know what you present. Seminars are great ways to allow people to see you in action and the attendees can self-select into what you teach and potentially become great clients.

    Don’t think of your seminar attendees as customers. Think of them as clients. A customer is transaction-driven. I sell a product and the customer buys a product. There is no value provided other than buying a product. I am not interested in having customers. I believe I have a moral obligation to provide the best possible information to conference attendees while creating long-term relationships at the same time. Having clients implies a moral obligation to their welfare.

    As a presenter, make it easy to allow attendees to get the most out of the seminar or conference. Send them pre-work if that makes sense. Give them homework.

    Be sure to supply conference or seminar evaluations. You want to know what works and what doesn’t. You must always have the best interest of your audience in mind.

    Be sure to put testimonials from past attendees on your web site. Make sure they are real. You can obtain testimonials by asking people who attended past seminars what they feel they got from the seminar and using comments from the conference evaluations.

    Preparation before the Seminar As a presenter, I want to know that my message is getting through and the attendees are receiving significant value from the material. They deserve the very best you have to offer every time you speak. To the presenter: practice, practice, practice! I have seen too many presenters wing it – and, believe me, you can tell. That is not fair to your audience. Have quality handouts and be clear in presenting your material. I find Toastmasters to be a great place to practice small segments of the talk that may be difficult for others to understand. The feedback you receive is invaluable. It is better to practice with a friendly audience that understands you are practicing then practice in front of a live audience who may not be as forgiving.

    The attendees than can make a good presenter great and a great presenter even greater. Before arriving at the seminar I would suggest you do the following:
    •Write down some specific seminar goals.
    •Search out some solid actionable ideas that will improve your business and yourself.
    •Network. Introduce yourself to as many attendees and speakers as you can. Pass out your business card and request them from others.
    •If the seminar or conference is long enough to have breaks, sit in a different seat after each break. You can meet some great associates and make life-long friends by networking.
    •Take good notes. Keep a separate sheet with ideas you plan to implement after the event. Before you leave the event, narrow the number down to no more than five. Writing them down helps you remember them and reinforces the learning you expected to receive at the event.
    •Ask questions both during the Q&A sessions as well as during the breaks. Do not limit your questions to just the speakers. Ask your fellow attendees questions as well. It will help you create dialogue with people you don’t know, and sometimes you hear a different perspective that makes a confusing concept easier to understand. It is also a good opportunity to begin creating relationships with fellow attendees.
    •If it is a longer program with multiple speakers, choose and focus on just one to three presenters whose work you'd like to further study and implement.
    •Buy the books and/or recordings of those you choose for home study after the event. It will reinforce what you learn.
    •When you return home, take action immediately. Don't delay. Studies have shown that the longer you wait, the higher you likelihood of doing anything at all is reduced.
    •Purchase the CDs or DVDs of the seminar you just attended if they are offered. Review them as soon as possible. You will be amazed that while you thought you heard 100 percent of the information, you probably got no more than 40 percent or so. You'll feel like you are listening to a whole new seminar!

    To both the presenters and the attendees: be sure to follow up with the people you meet at these events. This follow-up can be the difference between success and failure. A well-chosen seminar is a great learning opportunity. But you can dramatically increase the value by using the ideas you learned and following up with the people you meet.

    When I first started conducting seminars, my biggest surprise was that most successful entrepreneurs in attendance are the very best students. They come with a clear goal in mind and they are looking for that big idea that can totally change their businesses and their lives.

    On the other end of the spectrum are the peopl

    The Top 10 Ways To Improve Your Interview Body Language -- Part One
    The following article summarises the top 10 ways to ensure that you show good interview body language. Make sure that all the preparation you do for a job interview isn’t in vain. Your body language is key to job interview success.The top 10 ways to improve your interview body language are as follows:1) Eye ContactThere’s nothing more off-putting to an interviewer than the interviewee being unable to make regular, good, strong eye contact. The interviewer may think that because you’re unable to do this, you either have something to hide or you may not have the conviction of your beliefs. If you’re struggling to concentrate when looking straight into someone’s eyes, then try looking in-between their eyes. They won’t be able to tell that you aren’t looking straight into their eyes, but you’ll find it easier to maintain focus. Try it with a friend first to see what I mean.2) SmileYou need to practice a strong, sincere,
    o attended past seminars what they feel they got from the seminar and using comments from the conference evaluations.

    Preparation before the Seminar As a presenter, I want to know that my message is getting through and the attendees are receiving significant value from the material. They deserve the very best you have to offer every time you speak. To the presenter: practice, practice, practice! I have seen too many presenters wing it – and, believe me, you can tell. That is not fair to your audience. Have quality handouts and be clear in presenting your material. I find Toastmasters to be a great place to practice small segments of the talk that may be difficult for others to understand. The feedback you receive is invaluable. It is better to practice with a friendly audience that understands you are practicing then practice in front of a live audience who may not be as forgiving.

    The attendees than can make a good presenter great and a great presenter even greater. Before arriving at the seminar I would suggest you do the following:
    •Write down some specific seminar goals.
    •Search out some solid actionable ideas that will improve your business and yourself.
    •Network. Introduce yourself to as many attendees and speakers as you can. Pass out your business card and request them from others.
    •If the seminar or conference is long enough to have breaks, sit in a different seat after each break. You can meet some great associates and make life-long friends by networking.
    •Take good notes. Keep a separate sheet with ideas you plan to implement after the event. Before you leave the event, narrow the number down to no more than five. Writing them down helps you remember them and reinforces the learning you expected to receive at the event.
    •Ask questions both during the Q&A sessions as well as during the breaks. Do not limit your questions to just the speakers. Ask your fellow attendees questions as well. It will help you create dialogue with people you don’t know, and sometimes you hear a different perspective that makes a confusing concept easier to understand. It is also a good opportunity to begin creating relationships with fellow attendees.
    •If it is a longer program with multiple speakers, choose and focus on just one to three presenters whose work you'd like to further study and implement.
    •Buy the books and/or recordings of those you choose for home study after the event. It will reinforce what you learn.
    •When you return home, take action immediately. Don't delay. Studies have shown that the longer you wait, the higher you likelihood of doing anything at all is reduced.
    •Purchase the CDs or DVDs of the seminar you just attended if they are offered. Review them as soon as possible. You will be amazed that while you thought you heard 100 percent of the information, you probably got no more than 40 percent or so. You'll feel like you are listening to a whole new seminar!

    To both the presenters and the attendees: be sure to follow up with the people you meet at these events. This follow-up can be the difference between success and failure. A well-chosen seminar is a great learning opportunity. But you can dramatically increase the value by using the ideas you learned and following up with the people you meet.

    When I first started conducting seminars, my biggest surprise was that most successful entrepreneurs in attendance are the very best students. They come with a clear goal in mind and they are looking for that big idea that can totally change their businesses and their lives.

    On the other end of the spectrum are the peopl

    Careers in IT
    Information Technology is a discipline that has a major influence on how everyone lives. It entails almost all forms of technological advancements which are often used to create, save, interchange and make use of information in its different forms. This may include business data, still images, motion pictures and multimedia presentations. It has proved to be of immense significance, as its presence seems to be apparent in almost every section of life.ApplicationsIt is next to impossible to think of a day without computers and communications. Most of the common applications of information technology includes storage of information, data processing, analysis of statistics, word- processing, communications, designing, accounting, management of information systems, financial forecasts and the control over the manufacturing procedure. There is a continuous development mainly in two sectors, namely, computing and communications.Basic sk
    ce yourself to as many attendees and speakers as you can. Pass out your business card and request them from others.
    •If the seminar or conference is long enough to have breaks, sit in a different seat after each break. You can meet some great associates and make life-long friends by networking.
    •Take good notes. Keep a separate sheet with ideas you plan to implement after the event. Before you leave the event, narrow the number down to no more than five. Writing them down helps you remember them and reinforces the learning you expected to receive at the event.
    •Ask questions both during the Q&A sessions as well as during the breaks. Do not limit your questions to just the speakers. Ask your fellow attendees questions as well. It will help you create dialogue with people you don’t know, and sometimes you hear a different perspective that makes a confusing concept easier to understand. It is also a good opportunity to begin creating relationships with fellow attendees.
    •If it is a longer program with multiple speakers, choose and focus on just one to three presenters whose work you'd like to further study and implement.
    •Buy the books and/or recordings of those you choose for home study after the event. It will reinforce what you learn.
    •When you return home, take action immediately. Don't delay. Studies have shown that the longer you wait, the higher you likelihood of doing anything at all is reduced.
    •Purchase the CDs or DVDs of the seminar you just attended if they are offered. Review them as soon as possible. You will be amazed that while you thought you heard 100 percent of the information, you probably got no more than 40 percent or so. You'll feel like you are listening to a whole new seminar!

    To both the presenters and the attendees: be sure to follow up with the people you meet at these events. This follow-up can be the difference between success and failure. A well-chosen seminar is a great learning opportunity. But you can dramatically increase the value by using the ideas you learned and following up with the people you meet.

    When I first started conducting seminars, my biggest surprise was that most successful entrepreneurs in attendance are the very best students. They come with a clear goal in mind and they are looking for that big idea that can totally change their businesses and their lives.

    On the other end of the spectrum are the peopl

    Types of Scales in Market Research
    The measurement of marketing phenomenon is fundamental to provide meaningful information for marketing decision making.Measurement transforms the characteristics of an object into a form that can be analyzed by a research. Normally, scales are used to measure response and classified into following four categories:1. Nominal2. Ordinal3. Interval4. Ratio1. Nominal: A nominal scale is one in which numbers are only used as labels and have no quantitative or numerical significance. Variables such as sex, geographic location, occupation, religion, brand awareness are studied under nominal scales.2. Ordinal scales: Ordinal scales are used to measure attitudes, preferences, occupation, social classes etc. Ordinal scales help to place different entities like objects, individuals or responses in relative position with respect to a particular aspect.3. Interval scales: This scale is used to m
    tudy after the event. It will reinforce what you learn.
    •When you return home, take action immediately. Don't delay. Studies have shown that the longer you wait, the higher you likelihood of doing anything at all is reduced.
    •Purchase the CDs or DVDs of the seminar you just attended if they are offered. Review them as soon as possible. You will be amazed that while you thought you heard 100 percent of the information, you probably got no more than 40 percent or so. You'll feel like you are listening to a whole new seminar!

    To both the presenters and the attendees: be sure to follow up with the people you meet at these events. This follow-up can be the difference between success and failure. A well-chosen seminar is a great learning opportunity. But you can dramatically increase the value by using the ideas you learned and following up with the people you meet.

    When I first started conducting seminars, my biggest surprise was that most successful entrepreneurs in attendance are the very best students. They come with a clear goal in mind and they are looking for that big idea that can totally change their businesses and their lives.

    On the other end of the spectrum are the people who take no notes, and within a few days have forgotten most of what was presented. No one can retain but a small fraction of what is heard just once. I consider myself a perpetual student of business and of life. When I am speaking at a seminar, if my schedule allows, I attend each and every session. And often I discover new ideas and brand new ways of looking at things.

    A seminar can be one of life's best experiences and learning opportunities. My advice is to attend as many as you possibly can. We cannot know all there is to know and many times we forget what we know.

    As a presenter, understand there are people in the audience who are more knowledgeable than you. That’s okay. Also understand that you are considered the expert and you need to provide value. Value to me is providing information they can use, both in business and in life, to make significant changes to help them along their path to more success.

    Don’t take that responsibility lightly.

    This material has been excerpted from 49 Marketing Secrets (THAT WORK) to Grow Sales. This book includes: 9 Winning Marketing Strategies, 8 Branding and Corporate Image Strategies, 6 Media Strategies, 3 Networking Strategies, 9 Technology-Based Marketing Strategies, 6 Event Strategies, 8 Sales Strategies

    The book will be available second quarter 2006. To learn more check www.49marketingsecrets.com

    The author does a yearly conference that attracts 300 business owners. This conference is call Celebrating Success! NEO Business Conference. To learn more go to www.neobusinessconference.org.

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