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Suggest You - Marketing Your Business: Make Your Promotional Tools Work Smarter
Define Your Business With a Great Logo these preprints for each update on the part of the bank to its trust account holders.When viewers associate a name, slogan or a design with a product/ service, it marks the formation of a brand. The degree of brand recognition being induced by such name/ mark henceforth determines the popularity of a brand. However, the transformation of a name/ mark to a brand takes time. Brand recognition is a process that is not built overnight. It is created with continued use of such products or services along with advertising and media promotions. A brand is a recognizable symbol that relates to a particular product/ service and creates a certain degree of anticipation around it. The representation of brand particularly plays a major role in defining its popularity.So, what represents a brand? A brand is represented by a name, term, sign, symbol, design or a combination of some of these. A logo by far plays a major role in the identification of a brand. Viewers relate a brand name through its logo. For instance, the logo of Nike, Samsung, Coca Cola and many others trigger immediate recognition of the company’s brand name. A mere glimpse of the swoosh symbol on a sports cap is enough to determine it as a Nike product.A good logo design can go a long way in facilitating the brand building process of a product/ service. As a logo is designed to register immediate recognition with the consumers, it should be unique. Uniqueness of a logo is necessary to avoid confusion among the target consumers. In a competitive market, it is uniqueness that helps a brand stand apart from the rest. A unique font, a distinct color, a strong message, an eye-catching design, or anything radically distinctive can work wonders for a logo. For instance, the distinct shade of pink in Hutch triggers immediate recognition of the brand. According to its designing firm, the color pink is brave, confident and exuberant and goes with the product. H Here are some other preprinting examples: Business cards are often printed “ten-up,” on a sheet of cover weight paper. Suppose that you printed, in large quantities, a fancy color logo on these sheets, but did nothing else. If you printed several thousand, you’d probably be set for a while (for a much less expensive cost per printed sheet). If you added a sales person to your staff, you could then run some of these fancy sheets through a printing press one additional time, printing only that person’s name and contact information, as appropriate. Fifty preprint sheets would yield 500 very nice business cards, yet they would cost you only a fraction of the amount of money that you would spend if you (naively) ordered them separately, starting from scratch with the print shop, each time. Pocket folders are a staple for many business promotional kits. These can be ordered in large quantities. Apply only the logo to the front over. Have one of the inside pockets “die cut” for business cards (with four small slits, typically on the right inside pocket). The business card contact information and other pocket folder inserts can carry the burden of keeping all of the information, as a package, current. Pocket folders are usually very pricey, so if you use these in your type of business, there are real cost advantages associated with ordering these in a quantity that is as large as you can comfortably afford. The Concept of Salvaging Materials Here’s a lesson I learned the hard way. Let’s suppose that we printed some letterhead with a layout such that a logo appears in near proximity on the page with other information that is liable to go out of date. For instance, at the top of the letterhead, centered, you place a fancy foil-stamped, embossed logo, and immediately below that, you place your address, phone number, or other information that is subject to change. Embossing is a process whereby the paper is pressed with a three- I Want to Speak to a Supervisor, Part 2 Through former business and employment roles, I have previously serviced numerous marketing communications projects. My own personal path influenced my approach to design and execution, and I learned several lessons along the way which you will probably find valuable. Some of these lessons were acquired through business startup experiences that entailed bootstrapping as an entrepreneur; others were from servicing clients. There is little incentive for anybody in the business to tell you how to save big money, and the tips that I plan to share with you do make a few jobs less profitable for certain producers. On the other hand, if you use this knowledge, they will R-E-S-P-E-C-T you!In my regular newsletter, I pointed out how companies should empower and support frontline staff to do what the supervisor ultimately does, without having to check with the supervisor each and every time.Many readers sent in follow-up questions and suggestions.***Question: ‘If we do give staff more power, how can we measure if it is properly utilized?’Ron’s reply:You should measure utilization of empowerment only by counting returning customer visits or resulting customer compliments. If your high-value customers come back, make new purchases or praise your service, then your staff empowerment policy is effective.However, if high-value customers do not praise and come back, or if only low-value customers are happy and returning, then you need to change your staff empowerment formula.Here’s a hint: Contact some of your high-value customers who did not return. Ask them why they didn’t come back – and what your staff should have done to earn their repeat visit. Listen carefully. Your former customers will tell you exactly what to do.And here’s an added bonus: Just asking ‘non-returning customers’ what it would take to get them back – very often gets them back! Sometimes it’s not money that counts, but your time and personal attention.***Question: ‘How do we know where to set limits so the liability of additional cost are minimized?’Ron’s reply:To limit your liability, put a simple cap on expenditures allowed without supervisor approval. Be sure to link the financial cap to actual client value. Small clients, small cap. Big clients with big budgets, larger amounts allowed. Test this over time to get the right mix of flexibility and generosity by tracking your clients’ reactions.Remember, the ultimate deciding factor is whether good clients return an Rule-of-Thumb: The More You Print, the Lower the Cost Let’s start with an easy concept: the more copies of an item that you print, the cheaper each individual copy becomes (rule-of-thumb, but of course there are exceptions). I’ll use an extreme example, just to help you get your critical thinking cap on and creative juices flowing. Suppose that you hire a designer to create some business identity basics for your new company, e.g., a logo and some basic stationery items. Within the trade, there are guidebooks listing the going rates for these services among professional firms and designers. However, you will find wide variation these days. This is because a desktop computer, the right software, and enough talent can enable a designer who is less established, cheaper, and yet just as capable quality-wise to do a bang-up job for a client. If you care to check out the story of the famous Nike “SWOOSH” logo on the company’s Web site, it serves as an example of what I mean by “bang-up job” and “cheaper.” Its designer, Caroline Davidson, was a student who met Nike’s founder, Phil Knight, while he was teaching an accounting class at Portland State University. When she delivered the logo in 1971, she was paid $35.00. To Phil Knight’s credit, after Nike took off, he hired Caroline for many more projects and eventually rewarded her with an undisclosed amount of stock in the company as well as other forms of praise and acknowledgement. (I admire an entrepreneur or anyone who is loyal; when I read this part of the story I was really impressed.) We’ll use a $75.00 amount for a logo in this example (we can assume there has been some inflation). And, we’ll make this a two-color printing job. On a small printing press, an ink reservoir will be filled with the first color, the first “pass” on the paper will be run, and then the same thing will happen again with the next color and a second pass of the paper through the printing press. If you have ever painted anything with a two-color design such as walls with a different trim color, perhaps around your house, you will immediately recognize what I mean when I say that cleaning up the mess in between can be a chore if you are using some of the same tools. You have to clean those tools thoroughly, or you’re going to contaminate your original colors. I’ve just alluded to the printer’s problem. Each color requires a “wash up” and ink changeover procedure. I’ll suggest that each ink color change is $35.00. So far we’ve spent $145—still no stationery has been printed. We can now add the cost of paper; we’ll make it $20. Of course, the printer is going to have some overhead costs; we’ll call that another $20. Although my prices are hypothetical, if you actually tried this you’d find that I’m not that far out of the ballpark, by the way. We’ve spent $185.00, and no stationery has been printed. Now, since I told you this would be extreme example to illustrate my point, let’s suppose that we print just one sheet of stationery: that sheet will cost $185.00. At that price, it should be fit for a king! After you recover from the sticker-shock that I’ve just subjected you to, let’s look at what happens when we increase the quantity. If we paid to run the press for half an hour for, say, $15.00, we’ve now spent $200.00 total. During that half an hour, we could print 1000 sheets of stationery (we already figured in paper cost, above). This would amount to a unit cost of twenty cents per sheet. At the above rates, we could add $80.00 for another 4000 sheets of paper and $60.00 for labor, and we’d have 5000 sheets of stationery for $320.00; that means each sheet of printed stationery is now just over six cents, or less than one-third the unit cost of printing 1000 sheets (which is a typical small business order). Wow!—what a difference. The Concept of Time and Information Instability Here’s another rule-of-thumb: If you print it, something will change. You will change some things voluntarily, perhaps. If you add a new toll-free telephone number because your business is growing, that’s great; however, now your business cards and stationery are out of date. In some cases, information will change without your knowledge or consent. If you live in a high growth geographical area, you may find that telephone area codes are changed. You’ll get a friendly, conciliatory letter from the phone company, which ends with bad news: “tough.” Next, your friendly postal service will notify you of a zip code change. Surprise—you need new materials. I have personally received these types of notices, and they are not pleasant news. For small business owners, these notices really have a sting to them. As businesses grow, lots of things tend to change. In practice, you’ll find that most information is dynamic and unstable. In other words, you may change addresses, phone numbers, office locations, and add employees. If you print a client list, you will want to update that immediately after winning a prestigious new account. I don’t want to be negative, but sometimes you must sever relationships that are reflected in a client list as well. If someone doesn’t pay you, I suggest that you “disown” them from your list. Obviously, you had the misfortune of servicing a deadbeat company. Even though you were the victim, you just don’t want your good name associated in any way with someone else’s bad name. When it comes down to it, I have found that one of the few things that will tend to be stable is a company name, and a logo. You might note that there are exceptions to this rule, too. If you are planning to evolve from a sole proprietorship and later incorporate, you need to factor that in to your printing plans. If your name and logo fail due to reasons of marketing appeal, and you need to realign or otherwise reinvent your business and its identity message, well now you are in trouble. The Concept of Preprints Preprinting static graphical or textual content can be a partial solution to the problems associated with information instability. I still am in a position to utilize certain materials that I created years ago. I have thousands of very high quality preprinted brochures with stable words such as, “A Few of Our Recent Clients,” printed on the front side. What’s on the back side? Nothing, right now, they are blank. I can run off a small quantity of these at any time. The price I paid per unit for these brochures was very low, because I bought so many. Meanwhile, as for any given list itself, depending on who’s on it and when it’s printed, I can run these through a small press using one ink color, which appears along with all of the other colors in the finished product. Using a preprinting strategy is very economical. I’ve done this for clients, too. I serviced a banking industry client that needed to communicate with a relatively small group of trust account holders. Trust accounts are typically owned by well-heeled individuals and corporations, often with millions of dollars held “in trust” by a financial institution. A pension fund or some wealthy kid’s inheritance would be two examples. A few hundred account holders might be worth billions of dollars, and they wanted regular reports (and I am certain that they wanted these reports to look at least as good as the bank’s marble floors). The solution? For that client, I preprinted a large quantity of multi-color layouts with stable information such as the name of the fund and the bank’s logo, and used a portion of these preprints for each update on the part of the bank to its trust account holders. Here are some other preprinting examples: Business cards are often printed “ten-up,” on a sheet of cover weight paper. Suppose that you printed, in large quantities, a fancy color logo on these sheets, but did nothing else. If you printed several thousand, you’d probably be set for a while (for a much less expensive cost per printed sheet). If you added a sales person to your staff, you could then run some of these fancy sheets through a printing press one additional time, printing only that person’s name and contact information, as appropriate. Fifty preprint sheets would yield 500 very nice business cards, yet they would cost you only a fraction of the amount of money that you would spend if you (naively) ordered them separately, starting from scratch with the print shop, each time. Pocket folders are a staple for many business promotional kits. These can be ordered in large quantities. Apply only the logo to the front over. Have one of the inside pockets “die cut” for business cards (with four small slits, typically on the right inside pocket). The business card contact information and other pocket folder inserts can carry the burden of keeping all of the information, as a package, current. Pocket folders are usually very pricey, so if you use these in your type of business, there are real cost advantages associated with ordering these in a quantity that is as large as you can comfortably afford. The Concept of Salvaging Materials Here’s a lesson I learned the hard way. Let’s suppose that we printed some letterhead with a layout such that a logo appears in near proximity on the page with other information that is liable to go out of date. For instance, at the top of the letterhead, centered, you place a fancy foil-stamped, embossed logo, and immediately below that, you place your address, phone number, or other information that is subject to change. Embossing is a process whereby the paper is pressed with a three-d 5 Tips to Promote Your Coin-Op Games osed amount of stock in the company as well as other forms of praise and acknowledgement. (I admire an entrepreneur or anyone who is loyal; when I read this part of the story I was really impressed.)With a few rare locations, people don’t just play coin-op games for the heck of it. Between consumer video games, home recreation options and free entertainment in locations like televisions and radios, it can be hard to make a profit.However, here are five quick, nearly free, things you can do to nearly instantly improve your cash box.1. Create a Challenge2. Educate Your Staff (and location staff!)3. Educate Your Players4. Create a Mailing List5. The Media Can Be Your Friends!Create a Challenge:In the good ole’ days, people fought furiously for the top spot in the high-scores table on video games. Today however people need something more – for video, pinball, pool, or darts. Promotions as simple as offering free movie tickets, a steak dinner or even a tee-shirt can be the difference between an empty cashbox and a full one. The best part is that often you can find sponsors to provide the items in exchange for being promoted in your locations.Educate Your Staff (and location staff!):Your staff as well as those in locations should be knowledgeable about the games. This will help when interested players might have a question about how to play or if the game is “good” or “fun.” Having a staff member there able to say, “yeah, it is a great game, let me show you how to play it!” can turn someone interested in playing into someone who can’t stop!Educate Your Players:When you get a new game, do you just place it in the location and hope people want to play it? If you are, then you are missing out on a great promotional opportunity. Try placing posters in the bathrooms, on the front door or even tent cards on the tables.Create a Mailing List:People who you know already play your games are the most likely to play We’ll use a $75.00 amount for a logo in this example (we can assume there has been some inflation). And, we’ll make this a two-color printing job. On a small printing press, an ink reservoir will be filled with the first color, the first “pass” on the paper will be run, and then the same thing will happen again with the next color and a second pass of the paper through the printing press. If you have ever painted anything with a two-color design such as walls with a different trim color, perhaps around your house, you will immediately recognize what I mean when I say that cleaning up the mess in between can be a chore if you are using some of the same tools. You have to clean those tools thoroughly, or you’re going to contaminate your original colors. I’ve just alluded to the printer’s problem. Each color requires a “wash up” and ink changeover procedure. I’ll suggest that each ink color change is $35.00. So far we’ve spent $145—still no stationery has been printed. We can now add the cost of paper; we’ll make it $20. Of course, the printer is going to have some overhead costs; we’ll call that another $20. Although my prices are hypothetical, if you actually tried this you’d find that I’m not that far out of the ballpark, by the way. We’ve spent $185.00, and no stationery has been printed. Now, since I told you this would be extreme example to illustrate my point, let’s suppose that we print just one sheet of stationery: that sheet will cost $185.00. At that price, it should be fit for a king! After you recover from the sticker-shock that I’ve just subjected you to, let’s look at what happens when we increase the quantity. If we paid to run the press for half an hour for, say, $15.00, we’ve now spent $200.00 total. During that half an hour, we could print 1000 sheets of stationery (we already figured in paper cost, above). This would amount to a unit cost of twenty cents per sheet. At the above rates, we could add $80.00 for another 4000 sheets of paper and $60.00 for labor, and we’d have 5000 sheets of stationery for $320.00; that means each sheet of printed stationery is now just over six cents, or less than one-third the unit cost of printing 1000 sheets (which is a typical small business order). Wow!—what a difference. The Concept of Time and Information Instability Here’s another rule-of-thumb: If you print it, something will change. You will change some things voluntarily, perhaps. If you add a new toll-free telephone number because your business is growing, that’s great; however, now your business cards and stationery are out of date. In some cases, information will change without your knowledge or consent. If you live in a high growth geographical area, you may find that telephone area codes are changed. You’ll get a friendly, conciliatory letter from the phone company, which ends with bad news: “tough.” Next, your friendly postal service will notify you of a zip code change. Surprise—you need new materials. I have personally received these types of notices, and they are not pleasant news. For small business owners, these notices really have a sting to them. As businesses grow, lots of things tend to change. In practice, you’ll find that most information is dynamic and unstable. In other words, you may change addresses, phone numbers, office locations, and add employees. If you print a client list, you will want to update that immediately after winning a prestigious new account. I don’t want to be negative, but sometimes you must sever relationships that are reflected in a client list as well. If someone doesn’t pay you, I suggest that you “disown” them from your list. Obviously, you had the misfortune of servicing a deadbeat company. Even though you were the victim, you just don’t want your good name associated in any way with someone else’s bad name. When it comes down to it, I have found that one of the few things that will tend to be stable is a company name, and a logo. You might note that there are exceptions to this rule, too. If you are planning to evolve from a sole proprietorship and later incorporate, you need to factor that in to your printing plans. If your name and logo fail due to reasons of marketing appeal, and you need to realign or otherwise reinvent your business and its identity message, well now you are in trouble. The Concept of Preprints Preprinting static graphical or textual content can be a partial solution to the problems associated with information instability. I still am in a position to utilize certain materials that I created years ago. I have thousands of very high quality preprinted brochures with stable words such as, “A Few of Our Recent Clients,” printed on the front side. What’s on the back side? Nothing, right now, they are blank. I can run off a small quantity of these at any time. The price I paid per unit for these brochures was very low, because I bought so many. Meanwhile, as for any given list itself, depending on who’s on it and when it’s printed, I can run these through a small press using one ink color, which appears along with all of the other colors in the finished product. Using a preprinting strategy is very economical. I’ve done this for clients, too. I serviced a banking industry client that needed to communicate with a relatively small group of trust account holders. Trust accounts are typically owned by well-heeled individuals and corporations, often with millions of dollars held “in trust” by a financial institution. A pension fund or some wealthy kid’s inheritance would be two examples. A few hundred account holders might be worth billions of dollars, and they wanted regular reports (and I am certain that they wanted these reports to look at least as good as the bank’s marble floors). The solution? For that client, I preprinted a large quantity of multi-color layouts with stable information such as the name of the fund and the bank’s logo, and used a portion of these preprints for each update on the part of the bank to its trust account holders. Here are some other preprinting examples: Business cards are often printed “ten-up,” on a sheet of cover weight paper. Suppose that you printed, in large quantities, a fancy color logo on these sheets, but did nothing else. If you printed several thousand, you’d probably be set for a while (for a much less expensive cost per printed sheet). If you added a sales person to your staff, you could then run some of these fancy sheets through a printing press one additional time, printing only that person’s name and contact information, as appropriate. Fifty preprint sheets would yield 500 very nice business cards, yet they would cost you only a fraction of the amount of money that you would spend if you (naively) ordered them separately, starting from scratch with the print shop, each time. Pocket folders are a staple for many business promotional kits. These can be ordered in large quantities. Apply only the logo to the front over. Have one of the inside pockets “die cut” for business cards (with four small slits, typically on the right inside pocket). The business card contact information and other pocket folder inserts can carry the burden of keeping all of the information, as a package, current. Pocket folders are usually very pricey, so if you use these in your type of business, there are real cost advantages associated with ordering these in a quantity that is as large as you can comfortably afford. The Concept of Salvaging Materials Here’s a lesson I learned the hard way. Let’s suppose that we printed some letterhead with a layout such that a logo appears in near proximity on the page with other information that is liable to go out of date. For instance, at the top of the letterhead, centered, you place a fancy foil-stamped, embossed logo, and immediately below that, you place your address, phone number, or other information that is subject to change. Embossing is a process whereby the paper is pressed with a three- A Brief History Of Postcard Marketing would amount to a unit cost of twenty cents per sheet.The first postcardsThe first postcards really weren’t postcards as we know them at all. The idea came from envelopes that featured printed pictures. The first card sent post in the United States was privately printed and copyrighted in 1861. It certainly didn’t have anything to do with postcard marketing. Indeed, many postcards first evolved as sort of greeting cards. It wasn’t until 1870 when the first postcard as we would recognize it, was printed. And it was more of a historical issue for the Franco-German War. But marketing is a powerful force, and it only took three years for postcard marketing to get its start.The dawn of postcard marketingPostcard marketing got its official start in 1872, when a postcard advertisement appeared in Great Britain. These first advertisement postcards appeared in black and white, or with only one color. It wasn’t until 1889 that a multi-colored postcard was printed. And even then, because of the expense involved, postcard marketing did not embrace multi-colored postcards.Early hindrances to postcard marketingPostcard marketing did not take off immediately in the United States. It took a while to develop because early postal regulations made it difficult to create attractive advertisements on postcards. Happily, nearly all of the obstacles to cost-efficient postcard marketing have been overcome. Some of the hindrances to postcard marketing included:The expense of quality color printingCould only print the message on one side of the postcard (the side with the picture or illustration)An undivided back for addressing onlyCost the same as mailing a letterRequired a long and prohibitive identification phrase on the backChanges that encouraged postcard marketingAs countries in Europe changed the regulations and design of p At the above rates, we could add $80.00 for another 4000 sheets of paper and $60.00 for labor, and we’d have 5000 sheets of stationery for $320.00; that means each sheet of printed stationery is now just over six cents, or less than one-third the unit cost of printing 1000 sheets (which is a typical small business order). Wow!—what a difference. The Concept of Time and Information Instability Here’s another rule-of-thumb: If you print it, something will change. You will change some things voluntarily, perhaps. If you add a new toll-free telephone number because your business is growing, that’s great; however, now your business cards and stationery are out of date. In some cases, information will change without your knowledge or consent. If you live in a high growth geographical area, you may find that telephone area codes are changed. You’ll get a friendly, conciliatory letter from the phone company, which ends with bad news: “tough.” Next, your friendly postal service will notify you of a zip code change. Surprise—you need new materials. I have personally received these types of notices, and they are not pleasant news. For small business owners, these notices really have a sting to them. As businesses grow, lots of things tend to change. In practice, you’ll find that most information is dynamic and unstable. In other words, you may change addresses, phone numbers, office locations, and add employees. If you print a client list, you will want to update that immediately after winning a prestigious new account. I don’t want to be negative, but sometimes you must sever relationships that are reflected in a client list as well. If someone doesn’t pay you, I suggest that you “disown” them from your list. Obviously, you had the misfortune of servicing a deadbeat company. Even though you were the victim, you just don’t want your good name associated in any way with someone else’s bad name. When it comes down to it, I have found that one of the few things that will tend to be stable is a company name, and a logo. You might note that there are exceptions to this rule, too. If you are planning to evolve from a sole proprietorship and later incorporate, you need to factor that in to your printing plans. If your name and logo fail due to reasons of marketing appeal, and you need to realign or otherwise reinvent your business and its identity message, well now you are in trouble. The Concept of Preprints Preprinting static graphical or textual content can be a partial solution to the problems associated with information instability. I still am in a position to utilize certain materials that I created years ago. I have thousands of very high quality preprinted brochures with stable words such as, “A Few of Our Recent Clients,” printed on the front side. What’s on the back side? Nothing, right now, they are blank. I can run off a small quantity of these at any time. The price I paid per unit for these brochures was very low, because I bought so many. Meanwhile, as for any given list itself, depending on who’s on it and when it’s printed, I can run these through a small press using one ink color, which appears along with all of the other colors in the finished product. Using a preprinting strategy is very economical. I’ve done this for clients, too. I serviced a banking industry client that needed to communicate with a relatively small group of trust account holders. Trust accounts are typically owned by well-heeled individuals and corporations, often with millions of dollars held “in trust” by a financial institution. A pension fund or some wealthy kid’s inheritance would be two examples. A few hundred account holders might be worth billions of dollars, and they wanted regular reports (and I am certain that they wanted these reports to look at least as good as the bank’s marble floors). The solution? For that client, I preprinted a large quantity of multi-color layouts with stable information such as the name of the fund and the bank’s logo, and used a portion of these preprints for each update on the part of the bank to its trust account holders. Here are some other preprinting examples: Business cards are often printed “ten-up,” on a sheet of cover weight paper. Suppose that you printed, in large quantities, a fancy color logo on these sheets, but did nothing else. If you printed several thousand, you’d probably be set for a while (for a much less expensive cost per printed sheet). If you added a sales person to your staff, you could then run some of these fancy sheets through a printing press one additional time, printing only that person’s name and contact information, as appropriate. Fifty preprint sheets would yield 500 very nice business cards, yet they would cost you only a fraction of the amount of money that you would spend if you (naively) ordered them separately, starting from scratch with the print shop, each time. Pocket folders are a staple for many business promotional kits. These can be ordered in large quantities. Apply only the logo to the front over. Have one of the inside pockets “die cut” for business cards (with four small slits, typically on the right inside pocket). The business card contact information and other pocket folder inserts can carry the burden of keeping all of the information, as a package, current. Pocket folders are usually very pricey, so if you use these in your type of business, there are real cost advantages associated with ordering these in a quantity that is as large as you can comfortably afford. The Concept of Salvaging Materials Here’s a lesson I learned the hard way. Let’s suppose that we printed some letterhead with a layout such that a logo appears in near proximity on the page with other information that is liable to go out of date. For instance, at the top of the letterhead, centered, you place a fancy foil-stamped, embossed logo, and immediately below that, you place your address, phone number, or other information that is subject to change. Embossing is a process whereby the paper is pressed with a three- Vending Machine Industry Switches to Interchangeable Canisters ings that will tend to be stable is a company name, and a logo. You might note that there are exceptions to this rule, too. If you are planning to evolve from a sole proprietorship and later incorporate, you need to factor that in to your printing plans. If your name and logo fail due to reasons of marketing appeal, and you need to realign or otherwise reinvent your business and its identity message, well now you are in trouble.A recent innovation in the way vending machines are made has turned the vending industry on its ear. Interchangeable canisters, made of thick, high-impact, shatter-proof polycarbonate, protect the vending machine products while simplifying the vending machine’s upkeep for the owner.Professionalism counts There is nothing more embarrassing for a vending machine owner than having candy, nuts, or toys spill out across the floor while trying to refill their vending machine. This system of interchangeable canisters has reduced the time it takes to refill a vending machine, as well as make owners look more professional in front of customers and location employees while they service their machines.Take out the guesswork With traditional vending machines, owners have to guess at which two or three products will sell the best for each location. Without trying different products, it is impossible to know what will sell best in any particular location. Having unsold candies sitting in a machine month after month is lost revenue as the candy goes stale and has to be thrown away.The Interchangeable Canister System allows the owner to track and deliver the best-selling product for each location in three easy steps:Step 1: Fill the canisters with three popular products. After two or three weeks, empty and track the money collected from each canister of the vending machine. Step 2: Remove those three canisters off and pop on the interchangeable canisters with three new products. Collect the money again after two or three more weeks and record how much each of the new products made. Step 3: Use interchangeable canisters to exchange products again. Give those products two or three weeks and collect the money again, writing down how much each product made.By following these steps, the vending machine owner will The Concept of Preprints Preprinting static graphical or textual content can be a partial solution to the problems associated with information instability. I still am in a position to utilize certain materials that I created years ago. I have thousands of very high quality preprinted brochures with stable words such as, “A Few of Our Recent Clients,” printed on the front side. What’s on the back side? Nothing, right now, they are blank. I can run off a small quantity of these at any time. The price I paid per unit for these brochures was very low, because I bought so many. Meanwhile, as for any given list itself, depending on who’s on it and when it’s printed, I can run these through a small press using one ink color, which appears along with all of the other colors in the finished product. Using a preprinting strategy is very economical. I’ve done this for clients, too. I serviced a banking industry client that needed to communicate with a relatively small group of trust account holders. Trust accounts are typically owned by well-heeled individuals and corporations, often with millions of dollars held “in trust” by a financial institution. A pension fund or some wealthy kid’s inheritance would be two examples. A few hundred account holders might be worth billions of dollars, and they wanted regular reports (and I am certain that they wanted these reports to look at least as good as the bank’s marble floors). The solution? For that client, I preprinted a large quantity of multi-color layouts with stable information such as the name of the fund and the bank’s logo, and used a portion of these preprints for each update on the part of the bank to its trust account holders. Here are some other preprinting examples: Business cards are often printed “ten-up,” on a sheet of cover weight paper. Suppose that you printed, in large quantities, a fancy color logo on these sheets, but did nothing else. If you printed several thousand, you’d probably be set for a while (for a much less expensive cost per printed sheet). If you added a sales person to your staff, you could then run some of these fancy sheets through a printing press one additional time, printing only that person’s name and contact information, as appropriate. Fifty preprint sheets would yield 500 very nice business cards, yet they would cost you only a fraction of the amount of money that you would spend if you (naively) ordered them separately, starting from scratch with the print shop, each time. Pocket folders are a staple for many business promotional kits. These can be ordered in large quantities. Apply only the logo to the front over. Have one of the inside pockets “die cut” for business cards (with four small slits, typically on the right inside pocket). The business card contact information and other pocket folder inserts can carry the burden of keeping all of the information, as a package, current. Pocket folders are usually very pricey, so if you use these in your type of business, there are real cost advantages associated with ordering these in a quantity that is as large as you can comfortably afford. The Concept of Salvaging Materials Here’s a lesson I learned the hard way. Let’s suppose that we printed some letterhead with a layout such that a logo appears in near proximity on the page with other information that is liable to go out of date. For instance, at the top of the letterhead, centered, you place a fancy foil-stamped, embossed logo, and immediately below that, you place your address, phone number, or other information that is subject to change. Embossing is a process whereby the paper is pressed with a three- The Tongue is the Window of Your Health these preprints for each update on the part of the bank to its trust account holders.The doctor often examines the tongue to determine the general state of health of the patient. The tongue is the organ used by the body for communication. Similarly, we determine the morale level and state of mental health of the company by examining the manner of its communication. What the heart and mind think, the tongue speaks.In sick companies, negative comments and rumours abound. Such negative energies that can sap away the morale and fruitful concentration of the company. It is quite easy to ascertain the state of health of the company. If you spend some time talking to the staff individually and you will soon be able to learn about the negative state of health of the organisation. The staff usually know the cause of the problems and the solutions to them.In addition to talking, the tongue can be used to chew, mix, taste and swallow food. Even when you are sleeping, your tongue is busy pushing saliva down the throat to be swallowed, otherwise you will be drooling all over the pillow. Similarly corporate communication is the tongue of the organisation and is the way all business entities interact with each other during the course of business. . Corporate communication also serves multiple functions of improving corporate image, strengthening teamwork and corporate culture as well as handling difficult situations and customers. How an organisation communicates with its employees, its extended audiences, the press and the public at large will reveal its corporate character and values.The importance of communication especially the spoken word cannot be over- emphasised. The Bible said: “Death and life are in the power of the tongue, and they who indulge in it shall eat the fruit of it for death or life”. It also mentioned that “Out of the overflow of the heart, the mouth spea Here are some other preprinting examples: Business cards are often printed “ten-up,” on a sheet of cover weight paper. Suppose that you printed, in large quantities, a fancy color logo on these sheets, but did nothing else. If you printed several thousand, you’d probably be set for a while (for a much less expensive cost per printed sheet). If you added a sales person to your staff, you could then run some of these fancy sheets through a printing press one additional time, printing only that person’s name and contact information, as appropriate. Fifty preprint sheets would yield 500 very nice business cards, yet they would cost you only a fraction of the amount of money that you would spend if you (naively) ordered them separately, starting from scratch with the print shop, each time. Pocket folders are a staple for many business promotional kits. These can be ordered in large quantities. Apply only the logo to the front over. Have one of the inside pockets “die cut” for business cards (with four small slits, typically on the right inside pocket). The business card contact information and other pocket folder inserts can carry the burden of keeping all of the information, as a package, current. Pocket folders are usually very pricey, so if you use these in your type of business, there are real cost advantages associated with ordering these in a quantity that is as large as you can comfortably afford. The Concept of Salvaging Materials Here’s a lesson I learned the hard way. Let’s suppose that we printed some letterhead with a layout such that a logo appears in near proximity on the page with other information that is liable to go out of date. For instance, at the top of the letterhead, centered, you place a fancy foil-stamped, embossed logo, and immediately below that, you place your address, phone number, or other information that is subject to change. Embossing is a process whereby the paper is pressed with a three-dimensional shape, in this case your logo, which raises the paper in your logo’s own image; foil stamping applies a metallic foil to the sheet (much like aluminum foil in your kitchen cupboard; however, it comes in a variety of colors). Foil-stamping and embossing are very expensive processes, especially in small quantities. If some of your information does change, there’s not much you can salvage. On the other hand, let’s suppose that you designed your letterhead such that your logo appeared centered at the top of the page, as before, but your address and contact information was at the bottom of the layout, as a footer. If some of your contact information changed, you could chop off the outdated information on the bottom, and run the paper through the press again with current information. The end result could be some monarch-sized letterhead (also known as “executive” letterhead), or memo sheets, or at least something that you have salvaged instead of throwing everything away. Obviously, executing a salvaging strategy requires forethought. The Concept of Gang-ups Sometimes it can be economical to print on large commercial presses that accommodate larger sheet sizes. I was previously involved with a company that printed poster-maps for various communities. These posters carried advertising from various businesses in a given community. One of our early press runs was on a large press that used a sheet size that was big enough to carry the image of not only the posters for one such community, but several other items as well. On one large sheet, we printed an order of posters, several full-color business cards, a pocket folder, post cards, and other promotional materials for the company, such as “mini-posters” and brochures. It was a complex job, which was a real pain, according to the printer. However, I also earned the printer’s respect since I had successfully planned the most innovative and efficient printing yield in the company’s history (the printing company was a large commercial press that was several decades old). I don’t expect the average reader of this article to pursue one of these types of jobs on his or her own, but at least now you know about gang-ups. You can ask about using a larger sheet size and printing more items during the same press run. Further, in case you haven’t noticed, my discussion above about ten business cards on a single sheet pertained to a simple “gang-up” example. More “Tricks of the Trade” There are numerous other tricks of the trade that can be applied to the challenge of making your promotional tools work smarter for you and your entrepreneurial enterprise. Even though I am no longer in the marketing communications business as a firm owner (having now moved on to other pursuits on the Web, as a teacher, speaker and writer, et al), it gives me pleasure to accomplish two things by writing this article: 1) I have explained some ways that you can save money by designing and producing smart promotional and identity materials; your image is extremely important, and these materials carry, or will fail to carry, that image effectively; and 2) I have (presumably) influenced readers to treat their designers and firms with some additional respect. The people who do the best work in this area are true professionals. Despite any stereotypes you may have, they are more than artists. A competent designer will work with you to convey your marketing message effectively, and help your business grow. He or she will approach this task with an understanding of how messages are created; what makes them compelling, and memorable; and how these messages can best be displayed, produced, and disseminated. Good designers will also take additional steps to ensure the effectiveness of their work. For example, they will subject their concepts to focus groups and additional research methodologies. As a business owner, your role is to communicate. Whether you are talking to employees internally, speaking with customers, or “pitching” to investors, you need to do this with passion, conviction, and professionalism. If your promotional materials are poorly conceived, designed, and executed, you can expect to suffer the consequences. However, let’s end on a positive note. By making your promotional tools work smarter, you can communicate more effectively, and ensure your success.
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