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    Is The Customer Always Right?
    I am pretty sure I have listened to and read at least 2,000 to 3,000 books and videos on selling, how to sell and customer service and one theme that I have found has been - The Customer Is Always Right?This is the biggest load of rubbish I have ever heard. If you take on this philosophy, from my experience, you will go broke let me explain …One of the most common stories I hear bandied around the customer service industry, is the case of a Manager at Wal-Mart who had an irate customer who had bought a set of tires and was not happy with them. She went to Wal-Mart and abused the manager and told him the tires were no good and the Manager gave her a full refund. The point to this
    quire if they have a fixed hour rate for freelancers. This will prevent them from using this as a part of the negotiating.

    Things the client most likely will say

    "Other contractors charge less."

    Good reason, but the client wanted a quote from you for a reason. Your reply will of course be that your competitors are not as skilled/professional as you. The ball is now in their court. You can tell the client that the c

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    So you have started working as a freelancer, and you have gotten potential clients. Now you need to make a quote for the project. How much do you charge?

    This is perhaps your first project, and you are afraid to offend the client if you over-charge.. Don't be. Here are some tips and considerations you can ponder before and after sending a quote.

    Things to consider before sending the quote

    How badly do you need the project?

    Is this just a project to pay the bills, or is it a fun/interesting project to do? If so, consider this as a factor to lower the price if the client asks for it. (Which they most likely will).

    Are you using subcontractors?

    Can you undertake the entire project yourself, or do you need to use subcontractors for some areas? If you need to use subcontractors, you should make sure that you have gotten the lowest price possible from the subcontractors before sending the quote. You should also add some extra margin of profit to your quote, as you will most likely spend some hours communicating information between the client and the subcontractors.

    Is the client a good name to have on your reference list?

    This is something a client will say to get you to lower your quote, but it is also one of the few things that is actually worth considering. If it is a big corporation, having their name on your homepage or resume will Definitely be worth it. Maybe you will even get references from the client if they are happy with your work. Definitely something worth considering.

    Is it a big company?

    In that case they will most likely have a price policy, and if you have not been informed by your contact person, you should get in touch with the company and enquire if they have a fixed hour rate for freelancers. This will prevent them from using this as a part of the negotiating.

    Things the client most likely will say

    "Other contractors charge less."

    Good reason, but the client wanted a quote from you for a reason. Your reply will of course be that your competitors are not as skilled/professional as you. The ball is now in their court. You can tell the client that the c

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    project?

    Is this just a project to pay the bills, or is it a fun/interesting project to do? If so, consider this as a factor to lower the price if the client asks for it. (Which they most likely will).

    Are you using subcontractors?

    Can you undertake the entire project yourself, or do you need to use subcontractors for some areas? If you need to use subcontractors, you should make sure that you have gotten the lowest price possible from the subcontractors before sending the quote. You should also add some extra margin of profit to your quote, as you will most likely spend some hours communicating information between the client and the subcontractors.

    Is the client a good name to have on your reference list?

    This is something a client will say to get you to lower your quote, but it is also one of the few things that is actually worth considering. If it is a big corporation, having their name on your homepage or resume will Definitely be worth it. Maybe you will even get references from the client if they are happy with your work. Definitely something worth considering.

    Is it a big company?

    In that case they will most likely have a price policy, and if you have not been informed by your contact person, you should get in touch with the company and enquire if they have a fixed hour rate for freelancers. This will prevent them from using this as a part of the negotiating.

    Things the client most likely will say

    "Other contractors charge less."

    Good reason, but the client wanted a quote from you for a reason. Your reply will of course be that your competitors are not as skilled/professional as you. The ball is now in their court. You can tell the client that the c

    Do All Customers Have a Lifetime Value?
    Yes, definitely, but you'd never know it when you see how few businesses take advantage of that potential.Smart internet marketers work hard to develop a relationship with their customers and prospects. They give away free reports and ezines filled with useful information. They know that by creating an atmosphere of trust they will be able to sell to those customers over and over again.Once that trust is established, they know that when their name appears in the "from" field, people will stop and see what they have to say today, because it will probably be interesting.Not to stray too far from my subject, but I do have to mention that some of those formerly smart marketers
    t price possible from the subcontractors before sending the quote. You should also add some extra margin of profit to your quote, as you will most likely spend some hours communicating information between the client and the subcontractors.

    Is the client a good name to have on your reference list?

    This is something a client will say to get you to lower your quote, but it is also one of the few things that is actually worth considering. If it is a big corporation, having their name on your homepage or resume will Definitely be worth it. Maybe you will even get references from the client if they are happy with your work. Definitely something worth considering.

    Is it a big company?

    In that case they will most likely have a price policy, and if you have not been informed by your contact person, you should get in touch with the company and enquire if they have a fixed hour rate for freelancers. This will prevent them from using this as a part of the negotiating.

    Things the client most likely will say

    "Other contractors charge less."

    Good reason, but the client wanted a quote from you for a reason. Your reply will of course be that your competitors are not as skilled/professional as you. The ball is now in their court. You can tell the client that the c

    Free Advertising vs Paid Advertising Campaigns (Part 1)
    Maximize Your Online Advertising Dollars (part 1)How much do you spend advertising your online business? How much money are you making from your online business? The two are directly related. The adage, "You have to spend money to make money..." is an undeniable truth. You can't very well sell products if people don't know about them, and the way to tell people about what you've got, is to advertise. ADVERTISING COSTS MONEY. Big corporations spend millions of dollars to advertise their products. Now, they wouldn't spend all of this money on advertising if it didn't generate more in revenue than they originally spe
    h considering. If it is a big corporation, having their name on your homepage or resume will Definitely be worth it. Maybe you will even get references from the client if they are happy with your work. Definitely something worth considering.

    Is it a big company?

    In that case they will most likely have a price policy, and if you have not been informed by your contact person, you should get in touch with the company and enquire if they have a fixed hour rate for freelancers. This will prevent them from using this as a part of the negotiating.

    Things the client most likely will say

    "Other contractors charge less."

    Good reason, but the client wanted a quote from you for a reason. Your reply will of course be that your competitors are not as skilled/professional as you. The ball is now in their court. You can tell the client that the c

    Equip Your Car with Wheelchair Lift
    Having wheelchair to get around is not enough no matter how adaptive structures are designed to accommodate disabled people. To extend more on giving comfort, wheelchair lift for car will make the whole idea complete.Imagine having a manual wheelchair without any hoisting device to help the patient in the car, it will take helpers just to accomplish a simple need of getting in and out of the car. If you live alone with a disabled person, life would be impossible without help even by just going to groceries.The patient will end up staying indoors all the time, or will only be limited to simple strolls around the block of a neighborhood. And his world simply ends up smaller and sma
    quire if they have a fixed hour rate for freelancers. This will prevent them from using this as a part of the negotiating.

    Things the client most likely will say

    "Other contractors charge less."

    Good reason, but the client wanted a quote from you for a reason. Your reply will of course be that your competitors are not as skilled/professional as you. The ball is now in their court. You can tell the client that the competitors try to dump the price because they want more clients, but they cannot give the level of attention and/or quality you can. The competitors most likely use the same amount of time as you, but your work is better.

    "We will have lots of projects in the future, so can we get a lower price?"

    This is one of the most common comments, the clients always believe they have a fleet of projects waiting, and if you get this project and do a proper job, you will get them all. This is usually not true. Either the client is lying, or the projects rarely become reality. You can offer the client that future work will of course be of a reduced salary, but you cannot lower your price for projects that might or might not become a reality.

    "The price is much higher than I imagined"

    This may or may not be true, but a classic answer that from the clients point-of-view is the beginning of a negotiation. Here you will have to take several things into consideration; Is the client new in the business for your kind of service? If this is true, then the client might be telling the truth, and you are close to loosing the client. If the client has hired people in your profession before, then it is most likely the only response they have to your quote, and you can begin negotiating.

    "We only pay contractors xxx per hour"

    This basically only applies to big corporations which will have a set price-policy for freelancers/subcontractors. You should have been informed of this in advance, if not, then you have a potential problem.

    If your quote is set by a certain amount of hours, you can tell the client that the amount of hours is just set with your usual hourly rate, and the end price is a fixed pric

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