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    Dealing with Bankers and lenders
    This information, excerpted from the book, "Understanding Small Business", to be published in the fall 2005, is used by SCORE in business counseling. For details contact your own banker.At some point every business must borrow money. Prepare yourself before you meet with prospective lenders and understand what lenders are looking for.The size of the investment. One major question is "How much"? Bankers consider some industries riskier than others and require more equity or collateral. The borrowers credit strength, quality of the business plan and a demonstrated ability to service debt from cash are important. Expect to provide equity of 25% to 33% not you get a raise. You want to do whatever you can to state your case directly to the decision maker. You can make a great, compelling case to your boss as to why you deserve a raise, but if she's not the decision maker, she may not represent your story the same way you would. A good boss with a good heart can be more effective at getting to the decision maker, but if you don't get along with your boss, you may want to go above or around her. Similarly, you want to talk about a raise at the right time. You want a private meeting - with no other distractions or business to talk about. Ideally, you can do it o
    You Can Succeed in a Home-Based Business
    The Small Business Administration predicts nearly 95% of all businesses will close or fail within five years of their opening.In my opinion, this statistic needlessly scares budding entrepreneurs. Sure, it is important that you know the odds against you, and that you conduct due diligence before signing your name onto the dotted line of a huge loan. However, one way to reduce the cost of entering into a business, improve the chances of your financial success, and minimize the downside potential of failure, is to start a home-based business.According to a U.S. Census Bureau survey of over 16 million small business owners, 64% of businesses with receipts o
    Your parents and friends always tell you that you’re priceless, but how much does your company think you are worth?

    With the improving economy and job market, people have more options in 2006. Companies are offering bigger salaries and better packages to gain and maintain the best employees. In light of this, it may be the perfect time to ask your company for the raise you deserve.

    Most companies aren’t going to throw more money at you “just because,” so it’s your job to state your case if you think you deserve more money. Of course, asking for a raise from your boss can be an intimidating task. Here are five tips to help you approach the situation with the proper insight and confidence.

    1. Know What You're Worth
    The first step is to get the facts and figures to justify your request for more pay. If you do your homework, it's much easier to build a compelling case. Look at websites like Monster.com and Salary.com and research industry journals and professional associations to see what people in your position typically make. Speak with your colleagues and check our recruitment ads in local newspapers and the classifieds. If you realize that a systems analyst in Chicago typically makes between $45,000 and $55,000, and you're only at $40,000 - it's much easier to make your case.

    2. Prove You Deserve the Money
    You need to walk into a meeting with your boss with documented reasons as to why you deserve a raise. Never try to make a case for a raise on the basis of need. Prove that you deserve the money based on your high performance and your contributions to your employer’s goals. The best way to do this is to bring in your accomplishments AND what you plan to do to earn your new salary. If you can say, "I sold 850 contracts last year, and that netted the company and extra $60,000 in profit. I think it only makes sense for me to get a $6,000 raise," it makes your case even stronger. Remember one thing though; your salary is not the only expense that a company has for you. What you make is typically only about 50% of what you cost the company. Things like health costs, office space, and phone lines all add up to tremendous overhead. If you make $50,000 a year, you probably cost your company $100,000 a year! Prove that your value exceeds costs, and you’ll be hard to refuse.

    3. Talk to the Right Person at the Right Time
    Your boss might not be the one who determines whether or not you get a raise. You want to do whatever you can to state your case directly to the decision maker. You can make a great, compelling case to your boss as to why you deserve a raise, but if she's not the decision maker, she may not represent your story the same way you would. A good boss with a good heart can be more effective at getting to the decision maker, but if you don't get along with your boss, you may want to go above or around her. Similarly, you want to talk about a raise at the right time. You want a private meeting - with no other distractions or business to talk about. Ideally, you can do it ov

    Job Interviews -- What Your Pre-Interview Research Should Cover
    When you go in for a job interview, you're not just a candidate seeking a job. You're a potential problem solver and contributor. To play that role effectively, you must be armed with the right kind of information. That's what pre-interview research is all about.Break down your research efforts into four broad areas. That'll make it easier to manage and also ensure you don't leave anything out.#1: Get insights into the organizationThis is the best place to start your research.Obviously you should find out about the organization's products and services, the markets it serves and how long they have been in existence. Plus, you need to
    are five tips to help you approach the situation with the proper insight and confidence.

    1. Know What You're Worth
    The first step is to get the facts and figures to justify your request for more pay. If you do your homework, it's much easier to build a compelling case. Look at websites like Monster.com and Salary.com and research industry journals and professional associations to see what people in your position typically make. Speak with your colleagues and check our recruitment ads in local newspapers and the classifieds. If you realize that a systems analyst in Chicago typically makes between $45,000 and $55,000, and you're only at $40,000 - it's much easier to make your case.

    2. Prove You Deserve the Money
    You need to walk into a meeting with your boss with documented reasons as to why you deserve a raise. Never try to make a case for a raise on the basis of need. Prove that you deserve the money based on your high performance and your contributions to your employer’s goals. The best way to do this is to bring in your accomplishments AND what you plan to do to earn your new salary. If you can say, "I sold 850 contracts last year, and that netted the company and extra $60,000 in profit. I think it only makes sense for me to get a $6,000 raise," it makes your case even stronger. Remember one thing though; your salary is not the only expense that a company has for you. What you make is typically only about 50% of what you cost the company. Things like health costs, office space, and phone lines all add up to tremendous overhead. If you make $50,000 a year, you probably cost your company $100,000 a year! Prove that your value exceeds costs, and you’ll be hard to refuse.

    3. Talk to the Right Person at the Right Time
    Your boss might not be the one who determines whether or not you get a raise. You want to do whatever you can to state your case directly to the decision maker. You can make a great, compelling case to your boss as to why you deserve a raise, but if she's not the decision maker, she may not represent your story the same way you would. A good boss with a good heart can be more effective at getting to the decision maker, but if you don't get along with your boss, you may want to go above or around her. Similarly, you want to talk about a raise at the right time. You want a private meeting - with no other distractions or business to talk about. Ideally, you can do it o

    Get It Right
    Inaccurate information can cause problems that range from the minor - misspelled names on billing statements - to the disastrous - late deliveries that cause the customer to lose business. Take the time on every phone call to make sure the information you get is clear and accurate.Here are some tips to help you get accurate information from customers on the telephone:1. Speak slowly and clearlyStudies show that people on the phone unconsciously match the tone and pacing of their speech to that of the other person on the line. By speaking slowly and clearly, you will set the stage for customers to speak that way too - which prevents mistake
    en $45,000 and $55,000, and you're only at $40,000 - it's much easier to make your case.

    2. Prove You Deserve the Money
    You need to walk into a meeting with your boss with documented reasons as to why you deserve a raise. Never try to make a case for a raise on the basis of need. Prove that you deserve the money based on your high performance and your contributions to your employer’s goals. The best way to do this is to bring in your accomplishments AND what you plan to do to earn your new salary. If you can say, "I sold 850 contracts last year, and that netted the company and extra $60,000 in profit. I think it only makes sense for me to get a $6,000 raise," it makes your case even stronger. Remember one thing though; your salary is not the only expense that a company has for you. What you make is typically only about 50% of what you cost the company. Things like health costs, office space, and phone lines all add up to tremendous overhead. If you make $50,000 a year, you probably cost your company $100,000 a year! Prove that your value exceeds costs, and you’ll be hard to refuse.

    3. Talk to the Right Person at the Right Time
    Your boss might not be the one who determines whether or not you get a raise. You want to do whatever you can to state your case directly to the decision maker. You can make a great, compelling case to your boss as to why you deserve a raise, but if she's not the decision maker, she may not represent your story the same way you would. A good boss with a good heart can be more effective at getting to the decision maker, but if you don't get along with your boss, you may want to go above or around her. Similarly, you want to talk about a raise at the right time. You want a private meeting - with no other distractions or business to talk about. Ideally, you can do it o

    Are Your Cleaning Customers Motivated by Quality or Price?
    You don't have to be running your own business for very long to find out that customers are different when it comes to what they expect out of a cleaning service. There are those customers who want the best, no matter what the cost. On the other end of the spectrum are price conscious customers who are more concerned with how their cleaning expenses fit into their overall budget than anything else. Marketing to these two distinctly different groups can indeed be a challenge.What are the differences between the "budget conscious" and the "quality minded" customers? There are always individuals who will make their final decision based on price. However, that does
    rofit. I think it only makes sense for me to get a $6,000 raise," it makes your case even stronger. Remember one thing though; your salary is not the only expense that a company has for you. What you make is typically only about 50% of what you cost the company. Things like health costs, office space, and phone lines all add up to tremendous overhead. If you make $50,000 a year, you probably cost your company $100,000 a year! Prove that your value exceeds costs, and you’ll be hard to refuse.

    3. Talk to the Right Person at the Right Time
    Your boss might not be the one who determines whether or not you get a raise. You want to do whatever you can to state your case directly to the decision maker. You can make a great, compelling case to your boss as to why you deserve a raise, but if she's not the decision maker, she may not represent your story the same way you would. A good boss with a good heart can be more effective at getting to the decision maker, but if you don't get along with your boss, you may want to go above or around her. Similarly, you want to talk about a raise at the right time. You want a private meeting - with no other distractions or business to talk about. Ideally, you can do it o

    When to Say No to the Money and Yes to Yourself
    "Happiness is the state of consciousness which proceeds from the achievement of one's values" - Ayn RandIt is often the case that people find themselves in the dilemma of either choosing to stay at a job because it is a guaranteed pay check or leaving to pursue their passion and lose their income - at least for a while - and worse, and uncertain amount of time.In my experience this is one of the most difficult decisions to make. You are unhappy in your work, you dread Monday mornings, you know you are better suited for something else and that the only way to really go after what you truly want is to let go of the job that demands all of your time
    not you get a raise. You want to do whatever you can to state your case directly to the decision maker. You can make a great, compelling case to your boss as to why you deserve a raise, but if she's not the decision maker, she may not represent your story the same way you would. A good boss with a good heart can be more effective at getting to the decision maker, but if you don't get along with your boss, you may want to go above or around her. Similarly, you want to talk about a raise at the right time. You want a private meeting - with no other distractions or business to talk about. Ideally, you can do it over lunch or in someone's office.

    4. Be Direct, Concise, and Assertive
    Too many people beat around the bush or sound too wishy-washy when it comes time to actually ask for the money. One of the biggest mistakes you can make is failing to prepare yourself.

    Bad: "Well, I know times are tough, and you probably have a lot of deserving people around here, so I was hoping, if it’s possible, that I might be able to get a raise?"

    Good: "Phil, as you know I've been a valuable and critical member of our team. Over the past year alone, I've elevated the quality of our news program, eliminated on-air glitches, and even filled in for two employees on maternity leave. I have not received a raise in two years, and based on salary surveys, I'm at the low end of the scale for my position. I think you would agree that I deserve a raise."

    As you can see, assertive speech presents a more powerful case.

    5. Know your Company
    If the goal is to get more money, requesting a raise isn't always the only or even best way to get it done. Some companies have very defined pools of money. Some money is for raises, some for promotions, and even some for "counter offers." Since promotions usually come with more money, requesting a promotion may be even easier than requesting a raise. Sometimes even the thought that you're interviewing can spur a company to give you a raise. A strategically "misplaced" resume or wearing an interview suit to work can do wonders! You need to be cautious with this technique as some companies may see this as a reason to give you a raise, but others may see this as grounds for firin! That's why you need to know your company.

    Before having the “money talk,” it’s also important to evaluate your level of job satisfaction. Consider creative options and other benefits to improve your situation if your salary is non-negotiable. You may want to consider back-up career plans as well. Money isn’t always the key to job happiness, so you need to identify the point at which you are willing to walk before you have the conversation with your boss.

    Securing a good raise seems tricky, but if you put these five tips into practice, you can handle the negotiation with candor and confidence.

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