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  • Suggest You - How to Hit the PR Jackpot

    Customer Service Week - Wear Red Pants!
    Why?Why should you bother?A couple of little business statistics have stayed firmly in my business thoughts ever since I came across them almost 10 years ago.1. A 5% improvement in customer retention could add between 25% and 125% to your bottom line.2. Companies with good service records grow twice as fast as those with poor service records.WOW!What an opportunity!No
    success, Life success. How-to-achieve it, how to pass it along.

    16. Technology tickles. How have you used technology to your advantage? What have you accomplished with new applications such as Web 2.0, mash ups and social networking for business?

    17. Mirth brings merriment. What have you heard that was downright funny? How did it change your perception?

    18. The best is the best; the rest is the rest. What do you use and why is it the best?

    All of these topics are interesting to editors. Use the

    How to Select Help Desk Software for Superior Service and Efficiency
    The ability to provide the highest level of customer service with the greatest levels of efficiency is paramount for companies in the market for web based help desk software. With this in mind, there are a few key features managers should look for during the evaluation process.Complete email integration. This is a feature in just about all help desk software, however as your evaluating make sure there is compl
    As a business leader, you are constantly reading publications, studying their content and consistently reading articles about your competitors. Having heard that what others say about you is weighed more heavily than what you say about yourself, you understand the value of PR. Now, you want to be interviewed and need to know how to be newsworthy and how to hit the PR Jackpot.

    Select Ideas that Sell. You (or your PR firm) need to devise irresistible ideas. Here are some Leads that Hook Editors:

    1. “Unique” astounds. Unforgettable people, places, fresh ideas or unique opportunities.

    2. Success sells. Strategies to increase power, politics, prestige or profits.

    3. Money talks. The high side and the low side of money. When money is no object, how is value determined? What is low budget, but worthy?

    4. Luxury tantalizes. Luxury living, luxurious people, luxurious places, luxurious products.

    5. Money is wise. Avoiding hidden costs, getting the best rates, negotiating best value or the best terms.

    6. Secrecy intrigues. Confidential secrets or sources revealed.

    7. Seasons Celebrate. Seasonal tie-ins (check with magazines well in advance, six to eight months is the norm.)

    8. Novelty sells. If you or what you are doing is unique it can be made interesting to the press.

    9. Expertise excites. What do you know that others don’t?

    10. Leaders lead. Leadership strategies to get others to follow you, your company and your ideas.

    11. Leaders Teach. Lessons Learned. (It has been said that no one wants to learn, they want to know—so use your best story telling techniques with this one.)

    12. Trends garner interest. Lifestyle and current trend tie-ins—what are you and your associates doing (or going) that is trendy, trend setting, noteworthy and repeatable or truly one of a kind?

    13. Danger dominates. Pitfalls or other dangerous aspects of business and how-to- avoid-it.

    14. Succession succeeds. Strategies for succession planning and how you made it work.

    15. Success breeds success. Financial success, Life success. How-to-achieve it, how to pass it along.

    16. Technology tickles. How have you used technology to your advantage? What have you accomplished with new applications such as Web 2.0, mash ups and social networking for business?

    17. Mirth brings merriment. What have you heard that was downright funny? How did it change your perception?

    18. The best is the best; the rest is the rest. What do you use and why is it the best?

    All of these topics are interesting to editors. Use the

    Resumes OR CV : Get That Job
    Your resume is your sales document. It tells the world of your achievements, capabilities and roles you have enjoyed. It should standalone and represents you well. To impress your potential employers there are a few guidelines that will help you create an amazing resume.Create a captivating covering letter – use friendly language, refer to the job advertised and allow some of your personality to show through
    ounds. Unforgettable people, places, fresh ideas or unique opportunities.

    2. Success sells. Strategies to increase power, politics, prestige or profits.

    3. Money talks. The high side and the low side of money. When money is no object, how is value determined? What is low budget, but worthy?

    4. Luxury tantalizes. Luxury living, luxurious people, luxurious places, luxurious products.

    5. Money is wise. Avoiding hidden costs, getting the best rates, negotiating best value or the best terms.

    6. Secrecy intrigues. Confidential secrets or sources revealed.

    7. Seasons Celebrate. Seasonal tie-ins (check with magazines well in advance, six to eight months is the norm.)

    8. Novelty sells. If you or what you are doing is unique it can be made interesting to the press.

    9. Expertise excites. What do you know that others don’t?

    10. Leaders lead. Leadership strategies to get others to follow you, your company and your ideas.

    11. Leaders Teach. Lessons Learned. (It has been said that no one wants to learn, they want to know—so use your best story telling techniques with this one.)

    12. Trends garner interest. Lifestyle and current trend tie-ins—what are you and your associates doing (or going) that is trendy, trend setting, noteworthy and repeatable or truly one of a kind?

    13. Danger dominates. Pitfalls or other dangerous aspects of business and how-to- avoid-it.

    14. Succession succeeds. Strategies for succession planning and how you made it work.

    15. Success breeds success. Financial success, Life success. How-to-achieve it, how to pass it along.

    16. Technology tickles. How have you used technology to your advantage? What have you accomplished with new applications such as Web 2.0, mash ups and social networking for business?

    17. Mirth brings merriment. What have you heard that was downright funny? How did it change your perception?

    18. The best is the best; the rest is the rest. What do you use and why is it the best?

    All of these topics are interesting to editors. Use the

    Medical Billing - EA0 Record Fields 10 Through 19
    Continuing with our series on medical billing claims via electronic means, we're going to cover the EA0 record, picking up with field number 10, which provides more information to the payer about the accident, if there was one, in relation to the claim and the condition of the patient.EA0 field 10, positions 40 - 41, is the accident state. This is a two character state code that tells the payer in which state the ac
    ecrecy intrigues. Confidential secrets or sources revealed.

    7. Seasons Celebrate. Seasonal tie-ins (check with magazines well in advance, six to eight months is the norm.)

    8. Novelty sells. If you or what you are doing is unique it can be made interesting to the press.

    9. Expertise excites. What do you know that others don’t?

    10. Leaders lead. Leadership strategies to get others to follow you, your company and your ideas.

    11. Leaders Teach. Lessons Learned. (It has been said that no one wants to learn, they want to know—so use your best story telling techniques with this one.)

    12. Trends garner interest. Lifestyle and current trend tie-ins—what are you and your associates doing (or going) that is trendy, trend setting, noteworthy and repeatable or truly one of a kind?

    13. Danger dominates. Pitfalls or other dangerous aspects of business and how-to- avoid-it.

    14. Succession succeeds. Strategies for succession planning and how you made it work.

    15. Success breeds success. Financial success, Life success. How-to-achieve it, how to pass it along.

    16. Technology tickles. How have you used technology to your advantage? What have you accomplished with new applications such as Web 2.0, mash ups and social networking for business?

    17. Mirth brings merriment. What have you heard that was downright funny? How did it change your perception?

    18. The best is the best; the rest is the rest. What do you use and why is it the best?

    All of these topics are interesting to editors. Use the

    Mother Said - Wash Your Hands
    Think health articles are boring? This one isn't, so read on - it may save your life...Physicians and public health officials agree that the single most important role you can play in your own health is to wash your hands.Why is this old-fashioned idea coming to the forefront again - and what does it mean to you and trade shows?WHY is it important now?Here are five very obvious tips to pr
    s to learn, they want to know—so use your best story telling techniques with this one.)

    12. Trends garner interest. Lifestyle and current trend tie-ins—what are you and your associates doing (or going) that is trendy, trend setting, noteworthy and repeatable or truly one of a kind?

    13. Danger dominates. Pitfalls or other dangerous aspects of business and how-to- avoid-it.

    14. Succession succeeds. Strategies for succession planning and how you made it work.

    15. Success breeds success. Financial success, Life success. How-to-achieve it, how to pass it along.

    16. Technology tickles. How have you used technology to your advantage? What have you accomplished with new applications such as Web 2.0, mash ups and social networking for business?

    17. Mirth brings merriment. What have you heard that was downright funny? How did it change your perception?

    18. The best is the best; the rest is the rest. What do you use and why is it the best?

    All of these topics are interesting to editors. Use the

    The Unhappy Client: How To Fight Back And Keep The Business
    Historically, there have been unavoidable situations that test an agency’s client relationships. Today, there are tools that can minimize, or even eliminate these threats.As an example, one situation that plagues all relationships is the unexpected surge in project cost.Its an old story. You send your client an invoice that is 30% higher than the estimate. The client goes nuts. Your response is that the copy w
    success, Life success. How-to-achieve it, how to pass it along.

    16. Technology tickles. How have you used technology to your advantage? What have you accomplished with new applications such as Web 2.0, mash ups and social networking for business?

    17. Mirth brings merriment. What have you heard that was downright funny? How did it change your perception?

    18. The best is the best; the rest is the rest. What do you use and why is it the best?

    All of these topics are interesting to editors. Use them and you just may hit the PR jackpot. Some of these topics are obviously more suited to certain expertise and publications more than others. But, if you stick to exploring your connection to the human needs of safety, security, shelter, belonging, esteem (confidence, achievement, respect by others) and self actualization (creativity, problem solving) you will be in tune with what motivates and therefore interests the reader and the press.

    Avoid being a one hit wonder in the PR world. While it is great to get an interesting article, it will only benefit your bottom line if you strive for consistent public and media relations, built on the core of your business and what you are trying to achieve. Devise a strategy of consistent PR and brainstorm how to achieve it over time.

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