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**** Have you ever been abused by a customer? Does your company have a policy clearly outlining how to handle the situation so you don't end up a punching bag? Discover a mind, body and spirit solution to

oney at of each customer by up selling.

This is problematic when a good percentage of your customers or repeat weekly or biweekly customers. If you take all the c

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Changing careers? Thinking about it? If not, why not? If you’re not happy where you are, then changing your career may be a wonderful move. However, change is a scary concept and shifting careers can be do

There are dangers in up selling too much at a local car wash. Many times customers wish to simply get a quick car wash and leave and if you try to sell them too much extra services they will not be able to meet their time constraints. If you up sell your customers every single time they come into the car wash eventually they will stop coming as often.

You see, too often car wash owners assume that they will make more money if they charge each customer more. In fact, the car wash industry even promotes this in the International Car Wash Association at seminars during the annual conference and trade show. Speakers come and show car wash owners how to get more money at of each customer by up selling.

This is problematic when a good percentage of your customers or repeat weekly or biweekly customers. If you take all the c

By the Time the Financial Numbers Show Red, the Company is Already Bleeding
There are many important imperatives and factors which are not quantified or measurable by the traditional accounting system.Human capital is perhaps the single most critical success factor for co

tra services they will not be able to meet their time constraints. If you up sell your customers every single time they come into the car wash eventually they will stop coming as often.

This is problematic when a good percentage of your customers or repeat weekly or biweekly customers. If you take all the c

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Our calendars are full, and our to-do lists are long. We live in a world that seems to bring more information, expectations and options to us each day and all of these things tend to accelerate the pace o

coming as often.

This is problematic when a good percentage of your customers or repeat weekly or biweekly customers. If you take all the c

Business Collaboration - Effective Partnering Results in More Sales!
When Linda Rink and I started this joint newsletter I began to look at everything differently.Initially, I collaborated with Linda because I knew it would be much easier to launch an e-newsletter wi

romotes this in the International Car Wash Association at seminars during the annual conference and trade show. Speakers come and show car wash owners how to get more money at of each customer by up selling.

This is problematic when a good percentage of your customers or repeat weekly or biweekly customers. If you take all the c

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Imagine for a moment that one of your best programmers comes to you and says, "Sorry boss, but I'm leaving for a startup with more opportunity." There are lots and lots of questions to ask, but let's focus

oney at of each customer by up selling.

This is problematic when a good percentage of your customers or repeat weekly or biweekly customers. If you take all the customers money they will have no money left and they feel like they should not have come to the car wash in the first place.

The smartest thing a car wash owner can do is to have the greeter ask questions of the customer and only attempt to up sell them for things that the customer might need and not suggest things that they do not. Remember the customer comes every week or every other week and they have heard all the sales lines before.

If a customer complains about spilt coffee or a shopping cart that hit their car recently then it makes sense to up sell them for carpet shampoo or auto detailing. But to simply try to sell the customer on things that th

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So you have started a new business. You have done an in-depth study of the market place. You have a killer product - your office is ready - now the fun begins. How do you cope with telephone terror?

Marketing consists of spotting the needs of customers and meeting them in the best possible manner. Marketing research plays a key role in this process. Starting with marketing measurement, marketing research helps the firm in every component of the total marketing task. It helps the firm acquire a better understanding of the consumer, the competition and the marketing environment. It also aids the formulation of the marketing mix. Decisions on each element of the marketing mix, product, distribution, promotion and pricing need marketing research support.

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