Suggest You - Social Validation Sells

We seek to find out what others are doing as a way of validating our own actions. This method is how we decide what constitutes "correct" behavior. We see the behavior as more correct when we see others doing it. The more people do it, the more correct it becomes. Professor Kirk Hansen of the Stanford Business School demonstrated this when he boosted downloads for best-selling files on the Web by downloading those files over and over himself so the counter was artificially high. He and his team then observed that these boosted downloaded files were downloaded even more frequently. The high number on the counter indicated popularity, and people were most interested in downloading the files that were already ranked the highest. Whether the question is what to do with an empty can of soda at the park, how fast to drive in the city, or how to eat the soup at a restaurant, the validation of others give us our answers and therefore guides our actions.

We feel validation when we see others do what we want to do. We learned early in life that we make fewer mistakes when we follow the social norm. There are two types of norms: explicit and implicit. Explicit norms are openly spoken or written. For example, road signs, employee manuals, or game rules are all examples of explicit norms. Implicit norms are not usually stated openly. For example, you usually don't have to be directed to say hello or to smile when you see someone, but you do it anyway. Or, somehow you know better than to put your feet up on the dinner table when you're a guest in someone's home, even though your host most likely will not request that you refrain from doing so.

We feel validation when we see others do what we want to do. We learned early in life that we make fewer mistakes when we follow the social norm. There are two types of norms: explicit and implicit. Explicit norms are openly spoken or written. For example, road signs, employee manuals, or game rules are all examples of explicit norms. Implicit norms are not usually stated openly. For example, you usually don't have to be directed to say hello or to smile when you see someone, but you do it anyway. Or, somehow you know better than to put your feet up on the dinner table when you're a guest in someone's home, even though your host most likely will not request that you refrain from doing so.

We feel validation when we see others do what we want to do. We learned early in life that we make fewer mistakes when we follow the social norm. There are two types of norms: explicit and implicit. Explicit norms are openly spoken or written. For example, road signs, employee manuals, or game rules are all examples of explicit norms. Implicit norms are not usually stated openly. For example, you usually don't have to be directed to say hello or to smile when you see someone, but you do it anyway. Or, somehow you know better than to put your feet up on the dinner table when you're a guest in someone's home, even though your host most likely will not request that you refrain from doing so.

If we don't know the norm, we look around and find it. The Law of Social Validation becomes a way to save time and energy in figuring out what is correct. We use others' behavior to guide our own actions, to validate what we should or should not do. We don't always have to look at the positive and the negative in every situation. This automatic trigger saves us from thinking. We compare what we do against the standard of what everyone else is doing. If we find a discrepancy between what we observe and what we do, we tend to make changes in the direction of the social norm.

Social validation compels us to change our behaviors, our attitudes, and our actions, even when what we observe doesn't really match our true feelings, style, and thoughts. We go against our better judgment because we want to be liked, accepted, and found in agreement with everyone else. When we are part of a crowd, we "no longer feel individually responsible for our emotions or actions. We can allow ourselves to shout, sing, cry, or strike without temperament imposed by personal accountability."

We seek out social norms to help us know what we should be feeling or doing. For the most part, this is not a conscious process. We subconsciously accept many ways of behaving that are determined by our surroundings and the actions of others, such as raising our hands to speak in class, tipping in a restaurant, or how we behave at a concert. When we become part of a group, our once divergent emotions and feelings tend to converge.

When we find ourselves in a foreign situation where we feel awkward or unsure of how to act, we look for those social cues that will dictate our behavior. This could be at a party, during freshman orientation, or even while attending a family gathering. When the social information we are seeking is at all ambiguous, we don't know how to respond and

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