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Suggest You - Recruiting and Retaining Top Sales People
Across the country, entrepreneurs are talking about the self storage business. The buzz is that investing in the mini storage business can be very profitable. What's more, seasoned investors aren’t the only ones with their eye on the mini storage prize. With lower building and management costs than other real estate investments and a failure rate of less than ten percent, the self storage industry is drawing first-time business owners like moths to a dazzling flame.The advantages are obvious, easy start up, easy maintenance, low risk, but what’s the catch? Can it really be that easy? There is no catch, but it does require work. An investment the mini storage business has a lot of potential, but it is an investment. No ma
1. Very Little
2. Somewhat but needs improvement
3. Meets acceptable standards
4. Above expectations
Are you so busy that you battle to find time to have the kind of conversation with people that absorbs your full attention? The kind of conversation where you're listening to them with your eyes and ears and speaking to them from your heart? Do you instead write them emails, speak in bullet points and hope that when you call their phone you'll go straight to message bank so you can leave a concise message without getting caught up in small talk?Are you writing your business goals and "communicating" them to everyone through email and presentations? Is "consultation" when you run some brainstorming workshops so people feel that have participated (irrespective of what you do with their ideas)? Then you are very likely stil
The first thing you must do is a gut-wrenching honest assessment of your personnel. This must be done both quantitatively and subjectively. Measurements must be in place. You cannot manage what you cannot measure.. Once you do have a sales system with measurement you must complete your personnel assessment. Upgrade your sales force to minimum acceptable standards. It would be exceptionally rare to find any distributor that didn’t have at least one salesperson that wasn’t performing up to expectations. “If you pull the gun, don’t be afraid to shoot.” Being fearful of sales consequences by terminating a salesperson is the lifeblood of mediocrity in a sales force.
Question: Is your sales force prepared and held accountable? Conduct an assessment. Do this for each sales rep. Answer the following questions honestly and fairly. Use this scale as a guide:
1. Very Little
2. Somewhat but needs improvement
3. Meets acceptable standards
4. Above expectations
5
Perhaps the most important quality for your small business marketing materials is that they are different. If you do nothing else right in your small business marketing, at least be different.Why is differentiation so important? Because, in most industries, there are hundreds – if not thousands or millions – of other businesses that claim to provide the same service or sell the same product as you do. If you don’t differentiate your business from all those others, the chances that you’ll get many customers are pretty slim.Some common ways to differentiate your business are:Superior service Greater product availability Higher quality Better performance Greater durability Prestige<
The first thing you must do is a gut-wrenching honest assessment of your personnel. This must be done both quantitatively and subjectively. Measurements must be in place. You cannot manage what you cannot measure.. Once you do have a sales system with measurement you must complete your personnel assessment. Upgrade your sales force to minimum acceptable standards. It would be exceptionally rare to find any distributor that didn’t have at least one salesperson that wasn’t performing up to expectations. “If you pull the gun, don’t be afraid to shoot.” Being fearful of sales consequences by terminating a salesperson is the lifeblood of mediocrity in a sales force.
Question: Is your sales force prepared and held accountable? Conduct an assessment. Do this for each sales rep. Answer the following questions honestly and fairly. Use this scale as a guide:
1. Very Little
2. Somewhat but needs improvement
3. Meets acceptable standards
4. Above expectations
1. Most leaders die with their mouths open.I recently read an article in Fast Company magazine about the issue of leadership. In it, they quote Ronald Heifetz, the founder of Harvard's Center for Public Leadership, who made the above comment back in 1999. He followed it up by saying, "leaders must know how to listen - and the art of listening is more subtle than most people think it is. But first and just as important, leaders must want to listen."You'd think this is simply basic stuff, right? Like what all managers learned in Management 101. I doubt there's an exec in business today who wouldn't say they 'know' this already. But in my experience, most leaders seem to think it no longer applies to them
Question: Is your sales force prepared and held accountable? Conduct an assessment. Do this for each sales rep. Answer the following questions honestly and fairly. Use this scale as a guide:
1. Very Little
2. Somewhat but needs improvement
3. Meets acceptable standards
4. Above expectations
If handling your practice's medical billing seems like pulling teeth, you probably need a solution that will simplify things around the office. Many medical professionals are turning to the automated way of processing medical invoices and claims. They are discovering the amazing advantages of using advanced medical billing software to do the work. Here are five key benefits of using medical billing software. 1. Automation for Medical Billing Every business owner understands the necessity to automate some things around the office. For an MD or other health professional, running the office is no different. Automating the invoicing and claims process in your office through medical billing software is what dif
Question: Is your sales force prepared and held accountable? Conduct an assessment. Do this for each sales rep. Answer the following questions honestly and fairly. Use this scale as a guide:
1. Very Little
2. Somewhat but needs improvement
3. Meets acceptable standards
4. Above expectations
There is a plethora of technology solutions needed to run a call center today. Call center technology can vary widely, based on the database platforms, vendor offerings and business requirements. But most call center technology packages will feature five core components.An automatic call distribution software package (ACD) helps to route your customer calls to the appropriate call center associates. This software effectively allocates your incoming calls based on your pre-defined parameters. Choices can include the next available representative, or the group serving a certain type of request.Often, the automatic call distribution software will route calls based on your integrated voice response (IVR) system.
1. Very Little
2. Somewhat but needs improvement
3. Meets acceptable standards
4. Above expectations
5. Walks on water
Number Question
Assign Assessment Score for each question
1 Meets revenue and margin objectives --------------------------------------------Score
2 Follows through on all major issues -----------------------------------------------Score
3 Does not panic when facing a challenge and uses all resources effectively----Score
4 Is confident and knows how to effect change -------------------------------------Score
5 Committed to territory and account penetration planning------------------------Score
6 Is clearly focused and has established priorities----------------------------------Score
7 Is well thought of and respected by their peers----------------------------------Score
Interpretation:
28 – 35: You have identified an “A” player.
21 – 28: May indicate a solid performer but additional training and mentoring may be advisable to help them reach their maximum potential.
0 – 21: Needs serious attention. Replacement may be the only answer.
“It is OK to carry your wounded but you must bury your dead.”
Once you have done an assessment and establish
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