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Suggest You - Top Speaker Says: There Are 5 Reasons Selling Comes First & Customer Service Second!
Are you considering opening a dollar store? Then begin by establishing rules about receiving and the placement of merchandise into back room excess stock areas. If there happens to be excess merchandise find a place to store and display that merchandise
(3) It’s more likely the company President cut his teeth in selling and not in operations, so he or she has a natural inclination to identify more with those that are seen as doing the “heavy lifting.”
(4) Selling is perceived as more difficult and challenging.
Since time immemorial, a career in medicine has been looked upon with prestige, and people consider it humanitarian and noble. A career in medicine calls for a lot of responsibility and the ability to update one’s knowledge on the evolving medical techn
There is a simple, brutal and realistic answer to this question.
Salespeople are more valuable to their companies than customer service personnel.
As President of Customersatisfaction.com, a company that provides service and sales training, aren’t I foolish to say this?
Perhaps, but I’m right.
Sellers are valued more, for five reasons:
(1) Everything sellers achieve is calculated based on results that are denominated in dollars, and measured in profits. Service people pat themselves on the back for answering the phones in a timely way. Salespeople cheer when they take a call, or make one that achieves a “yes,” a tangible result. Big difference! One unit lauds activities, while the other lives and dies based on outcomes.
(2) Sellers have much better internal P.R. Their victories are conspicuous, and they are touted in internal newsletters, outside trade publications, and at quarterly and annual meetings often located in glamorous and glitzy resort settings.
(3) It’s more likely the company President cut his teeth in selling and not in operations, so he or she has a natural inclination to identify more with those that are seen as doing the “heavy lifting.”
(4) Selling is perceived as more difficult and challenging.<
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As President of Customersatisfaction.com, a company that provides service and sales training, aren’t I foolish to say this?
Perhaps, but I’m right.
Sellers are valued more, for five reasons:
(1) Everything sellers achieve is calculated based on results that are denominated in dollars, and measured in profits. Service people pat themselves on the back for answering the phones in a timely way. Salespeople cheer when they take a call, or make one that achieves a “yes,” a tangible result. Big difference! One unit lauds activities, while the other lives and dies based on outcomes.
(2) Sellers have much better internal P.R. Their victories are conspicuous, and they are touted in internal newsletters, outside trade publications, and at quarterly and annual meetings often located in glamorous and glitzy resort settings.
(3) It’s more likely the company President cut his teeth in selling and not in operations, so he or she has a natural inclination to identify more with those that are seen as doing the “heavy lifting.”
(4) Selling is perceived as more difficult and challenging.
What are retailing small-business owners looking for any resume? Well, they want to make sure you are trustworthy and can use the cash register and can count change. They also want to see if you are good at customer service and have worked in a place
(2) Sellers have much better internal P.R. Their victories are conspicuous, and they are touted in internal newsletters, outside trade publications, and at quarterly and annual meetings often located in glamorous and glitzy resort settings.
(3) It’s more likely the company President cut his teeth in selling and not in operations, so he or she has a natural inclination to identify more with those that are seen as doing the “heavy lifting.”
(4) Selling is perceived as more difficult and challenging.
Well this depends on where you are in your career, and really how much time you have on your hands. Have you ever wanted to work the hours you choose, and basically become your own boss, well becoming a virtual assistant is an ideal way to do such.
(2) Sellers have much better internal P.R. Their victories are conspicuous, and they are touted in internal newsletters, outside trade publications, and at quarterly and annual meetings often located in glamorous and glitzy resort settings.
(3) It’s more likely the company President cut his teeth in selling and not in operations, so he or she has a natural inclination to identify more with those that are seen as doing the “heavy lifting.”
(4) Selling is perceived as more difficult and challenging.
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(3) It’s more likely the company President cut his teeth in selling and not in operations, so he or she has a natural inclination to identify more with those that are seen as doing the “heavy lifting.”
(4) Selling is perceived as more difficult and challenging.
(5) “Respect goes where the money flows.” (Yes, you can quote me!) Sellers earn much more dough than mere servants.
Customer service professionals can gripe and moan about what I’ve said, or actually DO something about it.
Specifically, when they start to monitor, measure, and manage their units for RESULTS, and denominate those outcomes in dollars and cents, while introducing a rational merit pay system into their ranks, their fortunes will definitely improve.
And I’ll be first in line to cheer them on!
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