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Suggest You - Why Not Take The Sales Quiz To see How You Are Doing?
Infomercials are paid programs that are aired usually during early in the morning or very late in the evening to serve the purpose of the sponsor. What you will commonly see are programs that are produced to resemble an existing show?usually a talk show or cooking show, depending on the product?without actually acknowledging that it is a commercial. Infomercials usually run repetitively on a basic idea or catchphrase to get your attention. They also present you with what are, arguably, incredible deals. Over the years, there have been various products that have been presented in infomercials.Sports and fitness machines are some of the most famous products sold through infomercials. You have the option to choose between abdominal exercise machines, exercise gadgets, golf equipment, workout videos, and the like. A common practice in infomercials is to employ the services of a well-known athlete, usually retired, or an actor. They endorse the product and give testimonials on how the product has helped them lose weight, tone their muscles or achieve a great physique.Health and beauty products are also famous on i
43. A prospect profile is an effective way to prospect because_______________________________
44. Solving after sales problems is considered good customer service. True/False.
45. Planning your sales message should be done in your: office, the prospects office.
46. Every sales presentation should have a certain amount of small-talk. True/False.
47. When a prospect challenges your price you should_____________________________________
48. Getting past the gate-keeper or voice-mail is one of the most difficult challenges of a salesperson.
True/False
49. The most important skill in selling is________________________________________________
50. Anyone can learn to sell. True /False.
SCORING
50 correct answers……….You should be giving the test.
45-50 correct answers……….You are a real sales professional.
40-45 correct answers……….There is hope for you yet.
35-40 correct answers………..With luck, you may make it.
30-35 correct answers………..You are losing a lot of business.
30 or less correct answers……You need help big-time – call me
I’m sure by now over 80% of the business world has heard many people on and off of the internet talk about promoting their businesses with blogs. Blogs seem to be the magazine of the future. They have pushed themselves up as a leading presence on the internet. For those who once wanted to create a website, but had no interesting content; the blog has made it possible to earn some massive traffic to even the smallest of websites. Blogs are not rinky-dink little sites any longer. If a person blogs daily on a website… their site will become over 365 pages large! (each blog becomes it’s own page….well, with blogging programs like blogger and wordpress). With all that content… and a niche’, traffic is sure to come. Well, not exactly.The whole “build it and they will come” philosophy does NOT apply to the internet any longer. Maybe at the internet’s conception, and during the following 2 years, this may have been true. Now, even the largest and best blogs may be elusive if not advertised by some means. It would be nice to toss up a nice website with targeted content, and watch the traffic flow in. If this were the case, t
Why not give the following sales quiz to your sales staff. It will give you an idea of their understanding and application of some of the critical issues, concepts and techniques that have an impact on their sales performance and results. If you feel your team could benefit from an in-depth Custom in-house sales training program, please give me a call. I will be happy to discuss a custom curriculum for your staff with you. Please give me a call if you would like the answers to this quiz.
Other quizzes are also available on the following topics: Customer Service , Relationships, Management, Happiness, Success, Motivation
See the end of this quiz for the answers.
1. One of the biggest mistakes salespeople make is________________________________________
2. Attitude is important in sales because_________________________________________________
3. Product features are_______________________________________________________________
4. Product customer benefits are_______________________________________________________
5. The close of the sale is____________________________________________________________
6. Sales objections are_______________________________________________________________
7. One of the most important sales skills is the ability to____________________________________
8. The number one cause of failure in sales is_____________________________________________
9. Rank the following in order of importance as they relate to sales success:
-Product knowledge
-Sales skills
-Attitude management
-People skills
-Prospect qualifying
-Closing techniques
-Presentation skills
10. People buy what they____________________________________________________________
11. People buy ________________________and then justify their decision ____________________
12. Your prospect will tell you what you________________________________________________
13. Rank the following in terms of most prospects concerns:
-price
-quality
-service
-convenience
-good terms
-organization reputation
-product reliability
14. The close of the sale should start____________________________________________________
15. People like to buy but don’t like____________________________________________________
16. Your best source of new business is_________________________________________________
17. The value of testimonials and references is____________________________________________
18. You (can’t can) sell something you don’t believe in.
19. When is the best time to ask a customer for a referral___________________________________
20. If you have a good product it will sell itself. True/False
21. The objection you will have the greatest difficulty overcoming is__________________________
22. You shouldn’t ask for the order until you have covered all of the product features True/False
23. Selling is an event not a process. True/False
24. After sales service can increase customer loyalty True/False
25. It is harder to sell on the telephone than in a personal sales call True/False
26. Verbal messages are more accurate than non-verbal signals______________________________
27. The most important element of the sales process is:_____________________________________
28. Once you have lost business it is difficult to regain it: True/False.
29. Every prospect deserves equal selling time: True/False.
30. Cold calling is the: Least/ Most effective way to prospect?
31. The Internet is making it: Easier/Harder to sell?
32. The close of the sale is the end of the sales process: True/False.
33. You can make up for a poor prospect with a good presentation and/or product: True/False.
34. A planned presentation is more effective than a spontaneous customer-driven approach.
True/False.
35. It is better to ask more closed-ended questions than open-end ones. True/False
36. If a poor prospect will see you they are worth your time. True/False.
37. You should make ________ number of calls on a prospect until they buy.
38. People buy from people they_______________________________________________________
39. Sales records are important because_________________________________________________
40. The number one concern of most prospects is_________________________________________
41. You can competitor proof your relationship by________________________________________
42. If you are a good negotiator you will close more sales. True/False.
43. A prospect profile is an effective way to prospect because_______________________________
44. Solving after sales problems is considered good customer service. True/False.
45. Planning your sales message should be done in your: office, the prospects office.
46. Every sales presentation should have a certain amount of small-talk. True/False.
47. When a prospect challenges your price you should_____________________________________
48. Getting past the gate-keeper or voice-mail is one of the most difficult challenges of a salesperson.
True/False
49. The most important skill in selling is________________________________________________
50. Anyone can learn to sell. True /False.
SCORING
50 correct answers……….You should be giving the test.
45-50 correct answers……….You are a real sales professional.
40-45 correct answers……….There is hope for you yet.
35-40 correct answers………..With luck, you may make it.
30-35 correct answers………..You are losing a lot of business.
30 or less correct answers……You need help big-time – call me t
If you want to see new opportunities for your business and increase your decision-making speed and accuracy, begin by looking outside your own business—even outside your industry—at trends and patterns that you can apply to your own organization. Ask yourself, “How do others do what they do?” The fact is that you can learn from observing others companies’ patterns of how to change, and in turn solve problems, make decisions, and grow your business faster than ever before.A failure to recognize an impending problematic pattern can be just as devastating to a Mom & Pop business as it is to a hospital or NASA or to a CEO’s career. Enron had a pattern of corporate corruption and failure of personal responsibility. MCI had a pattern of bad investment and then later fraud to cover those bad investments. All of these things were patterns which we can look back on in retrospect, as the books are open for everybody, and from outside industries we can say, “It was obvious this was happening.” And yet the people inside the industry, the “experts,” were looking at the same patterns and could not see them. They lacked perspectiv
6. Sales objections are_______________________________________________________________
7. One of the most important sales skills is the ability to____________________________________
8. The number one cause of failure in sales is_____________________________________________
9. Rank the following in order of importance as they relate to sales success:
-Product knowledge
-Sales skills
-Attitude management
-People skills
-Prospect qualifying
-Closing techniques
-Presentation skills
10. People buy what they____________________________________________________________
11. People buy ________________________and then justify their decision ____________________
12. Your prospect will tell you what you________________________________________________
13. Rank the following in terms of most prospects concerns:
-price
-quality
-service
-convenience
-good terms
-organization reputation
-product reliability
14. The close of the sale should start____________________________________________________
15. People like to buy but don’t like____________________________________________________
16. Your best source of new business is_________________________________________________
17. The value of testimonials and references is____________________________________________
18. You (can’t can) sell something you don’t believe in.
19. When is the best time to ask a customer for a referral___________________________________
20. If you have a good product it will sell itself. True/False
21. The objection you will have the greatest difficulty overcoming is__________________________
22. You shouldn’t ask for the order until you have covered all of the product features True/False
23. Selling is an event not a process. True/False
24. After sales service can increase customer loyalty True/False
25. It is harder to sell on the telephone than in a personal sales call True/False
26. Verbal messages are more accurate than non-verbal signals______________________________
27. The most important element of the sales process is:_____________________________________
28. Once you have lost business it is difficult to regain it: True/False.
29. Every prospect deserves equal selling time: True/False.
30. Cold calling is the: Least/ Most effective way to prospect?
31. The Internet is making it: Easier/Harder to sell?
32. The close of the sale is the end of the sales process: True/False.
33. You can make up for a poor prospect with a good presentation and/or product: True/False.
34. A planned presentation is more effective than a spontaneous customer-driven approach.
True/False.
35. It is better to ask more closed-ended questions than open-end ones. True/False
36. If a poor prospect will see you they are worth your time. True/False.
37. You should make ________ number of calls on a prospect until they buy.
38. People buy from people they_______________________________________________________
39. Sales records are important because_________________________________________________
40. The number one concern of most prospects is_________________________________________
41. You can competitor proof your relationship by________________________________________
42. If you are a good negotiator you will close more sales. True/False.
43. A prospect profile is an effective way to prospect because_______________________________
44. Solving after sales problems is considered good customer service. True/False.
45. Planning your sales message should be done in your: office, the prospects office.
46. Every sales presentation should have a certain amount of small-talk. True/False.
47. When a prospect challenges your price you should_____________________________________
48. Getting past the gate-keeper or voice-mail is one of the most difficult challenges of a salesperson.
True/False
49. The most important skill in selling is________________________________________________
50. Anyone can learn to sell. True /False.
SCORING
50 correct answers……….You should be giving the test.
45-50 correct answers……….You are a real sales professional.
40-45 correct answers……….There is hope for you yet.
35-40 correct answers………..With luck, you may make it.
30-35 correct answers………..You are losing a lot of business.
30 or less correct answers……You need help big-time – call me
Everyone loves to receive a gift, whether it is for a specific occasion such as a birthday or as a gesture of gratitude. Receiving a gift makes a person feel special and will ensure that they will always remember the giver in a positive light. Many businesses give gifts to their clients at holiday time, such as tins of different flavored popcorn or baskets of candies or baked goods. It is a way for the company to thank the clients for their business throughout the year. It will also ensure that the client will continue to use their services in the years to come.However, there is no reason for a business to wait until the holidays to show gratitude towards its clients. Gifts are appreciated at any time of the year and can be as simple as treating a client to a catered breakfast or lunch or even just sending them a box of doughnuts or pastries. There are many different ways to show appreciation to your clients as well as appropriate times to present the giftsWhen you establish relationships with new clients, make important notes such as the date the relationship began, the birthdays of the main people in the or
16. Your best source of new business is_________________________________________________
17. The value of testimonials and references is____________________________________________
18. You (can’t can) sell something you don’t believe in.
19. When is the best time to ask a customer for a referral___________________________________
20. If you have a good product it will sell itself. True/False
21. The objection you will have the greatest difficulty overcoming is__________________________
22. You shouldn’t ask for the order until you have covered all of the product features True/False
23. Selling is an event not a process. True/False
24. After sales service can increase customer loyalty True/False
25. It is harder to sell on the telephone than in a personal sales call True/False
26. Verbal messages are more accurate than non-verbal signals______________________________
27. The most important element of the sales process is:_____________________________________
28. Once you have lost business it is difficult to regain it: True/False.
29. Every prospect deserves equal selling time: True/False.
30. Cold calling is the: Least/ Most effective way to prospect?
31. The Internet is making it: Easier/Harder to sell?
32. The close of the sale is the end of the sales process: True/False.
33. You can make up for a poor prospect with a good presentation and/or product: True/False.
34. A planned presentation is more effective than a spontaneous customer-driven approach.
True/False.
35. It is better to ask more closed-ended questions than open-end ones. True/False
36. If a poor prospect will see you they are worth your time. True/False.
37. You should make ________ number of calls on a prospect until they buy.
38. People buy from people they_______________________________________________________
39. Sales records are important because_________________________________________________
40. The number one concern of most prospects is_________________________________________
41. You can competitor proof your relationship by________________________________________
42. If you are a good negotiator you will close more sales. True/False.
43. A prospect profile is an effective way to prospect because_______________________________
44. Solving after sales problems is considered good customer service. True/False.
45. Planning your sales message should be done in your: office, the prospects office.
46. Every sales presentation should have a certain amount of small-talk. True/False.
47. When a prospect challenges your price you should_____________________________________
48. Getting past the gate-keeper or voice-mail is one of the most difficult challenges of a salesperson.
True/False
49. The most important skill in selling is________________________________________________
50. Anyone can learn to sell. True /False.
SCORING
50 correct answers……….You should be giving the test.
45-50 correct answers……….You are a real sales professional.
40-45 correct answers……….There is hope for you yet.
35-40 correct answers………..With luck, you may make it.
30-35 correct answers………..You are losing a lot of business.
30 or less correct answers……You need help big-time – call me
We’re caught in a world where time is money and extremely precious. It’s difficult enough to figure out how to create art, run a business, and have a life but there’s one more step we need to consider that will make running a business much easier. When we stand in service to others we create an exchange with the community and those we serve. This is not a call to go out and volunteer for every nonprofit that knocks on your door. I believe that when we are of service to our own community first we are given a huge advantage in the business arena. Remember charity begins at home.One of the communities most artists belong to is an artist guild. If you go, how many times do elections come around and the board is scrambling to get someone, anyone who will give a year to serve. I can tell you from personal experience that serving on your professional organization’s board is the best investment you can make in your business. It sets you aside from others in many ways and allows you to provide your vision for the organization and the art world.When we make a commitment to serve we are making a statement to the
29. Every prospect deserves equal selling time: True/False.
30. Cold calling is the: Least/ Most effective way to prospect?
31. The Internet is making it: Easier/Harder to sell?
32. The close of the sale is the end of the sales process: True/False.
33. You can make up for a poor prospect with a good presentation and/or product: True/False.
34. A planned presentation is more effective than a spontaneous customer-driven approach.
True/False.
35. It is better to ask more closed-ended questions than open-end ones. True/False
36. If a poor prospect will see you they are worth your time. True/False.
37. You should make ________ number of calls on a prospect until they buy.
38. People buy from people they_______________________________________________________
39. Sales records are important because_________________________________________________
40. The number one concern of most prospects is_________________________________________
41. You can competitor proof your relationship by________________________________________
42. If you are a good negotiator you will close more sales. True/False.
43. A prospect profile is an effective way to prospect because_______________________________
44. Solving after sales problems is considered good customer service. True/False.
45. Planning your sales message should be done in your: office, the prospects office.
46. Every sales presentation should have a certain amount of small-talk. True/False.
47. When a prospect challenges your price you should_____________________________________
48. Getting past the gate-keeper or voice-mail is one of the most difficult challenges of a salesperson.
True/False
49. The most important skill in selling is________________________________________________
50. Anyone can learn to sell. True /False.
SCORING
50 correct answers……….You should be giving the test.
45-50 correct answers……….You are a real sales professional.
40-45 correct answers……….There is hope for you yet.
35-40 correct answers………..With luck, you may make it.
30-35 correct answers………..You are losing a lot of business.
30 or less correct answers……You need help big-time – call me
When designing Flyers for a mobile car wash business it pays to consider the quote; Keep It Simple Stupid! There are a few other things to consider as well. Your phone number should be at the top and bold. The Flyers should be on card stock paper. The Flyers should be a bright color but not fluorescent.The shape and size of the flier should be a unique area. For instance it should not be a half sheet of paper or a whole sheet of paper. A third of a sheet of paper might be better or something less than a quarter sheet of paper.You should be careful when pricing because some people have extra dirty cars and if you put on your flier that a vacuum is three dollars or five dollars then you might find yourself vacuuming out the back of a minivan of a customer that has three small children and two Irish setters which has not been vacuumed for three years. And don't laugh it has happened to me.You might also be surprised how long the shelf life of these fliers can last. We have seen flyers come back three or four years after we handed them out. People put them under their desk or in a drawer or in the
43. A prospect profile is an effective way to prospect because_______________________________
44. Solving after sales problems is considered good customer service. True/False.
45. Planning your sales message should be done in your: office, the prospects office.
46. Every sales presentation should have a certain amount of small-talk. True/False.
47. When a prospect challenges your price you should_____________________________________
48. Getting past the gate-keeper or voice-mail is one of the most difficult challenges of a salesperson.
True/False
49. The most important skill in selling is________________________________________________
50. Anyone can learn to sell. True /False.
SCORING
50 correct answers……….You should be giving the test.
45-50 correct answers……….You are a real sales professional.
40-45 correct answers……….There is hope for you yet.
35-40 correct answers………..With luck, you may make it.
30-35 correct answers………..You are losing a lot of business.
30 or less correct answers……You need help big-time – call me today.
Correct Answers: Sales Quiz
Keep in mind that the answers to several of the questions are subjective. In many cases there is no right or wrong answer only - a best or better answer. This quiz is not designed to give you an in-depth explanation for each answer but rather to stimulate your thinking. With this in mind let’s take a look at what I believe - after over 40 years of selling and teaching people to sell worldwide – what some of the best answers are.
1. They talk too much. They give information before they get it.
2. It impacts every aspect of the sales process and sales relationship.
3. Characteristics or traits of a product or service.
4. What the features do for the customer.
5. The beginning of the customer relationship.
6. Positive necessary sales signals.
7. Read people, listen and ask good questions.
8. The fear of rejection.
9.
1- Attitude management.
2. People skills.
3. Prospect qualifying.
4. Sales Skills.
5. Presentation skills.
6. Product knowledge.
7. Closing techniques.
10. Want, need, like, desire, can afford, will benefit from.
11. Emotionally / / / / / Logically.
12. You need to tell them to sell them.
13.
1. Service.
2. Quality.
3. Convenience.
4. Good terms.
5. Product/service reliability.
6. Organization reputation.
7. Price.
14. From a sales attitude standpoint: the beginning of the sales process. From a skill or strategic
standpoint: when the prospect is ready to buy.
15. Being sold to.
16. Your current customer base. Next - past customers. Next - Referrals.
17. They give you credibility and reduce buyer fears and mistrust.
18. Can (but not much and for long)
19. All the time.
20. It depends on how badly the customer perceives of his or her need. Many times poor salespeople
are able with the help of good prospects to make up for poor sales ability.
21. The one that is the most consistent with your own values or beliefs.
22. False.
23. False.
24. True.
25. False.
26. False.
27. Getting accurate information early in the sales process.
28. False.
29. False.
30. Least.
31. True and False. It depends on a number of factors.
32. False.
33. False.
34. False.
35. False.
36. False.
37. It depends on a number of factors.
38. Trust.
39. They help you see where improvement will be helpful or necessary to achieve greater sales
success.
40. Can I trust you and believe you. Are you looking out for my best interests or your own.
41. Being a better on-going resource for your customers.
42. False.
43. It helps you spend time with only the best prospects.
44. It depends.
45. The prospect’s office.
46. False.
47. Raise the perceived value.
48. True.
49. The ability to ask well thought out, timely, and intelligent questions and then listen.
50. True.
Tim Connor, CSP
704-895-1230
704-895-1231 Fax
tim@timconnor.com - Email
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