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  • Suggest You - Customer Telephone Inquiries and Sales

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    nd each and every phone call that comes in is a potential customer. Customers will often call to ask questions and or compare prices. It is essential to treat these customers with respect and answer questions fully to their satisfaction.

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    Every company should train there front line staff and anybody who may potentially be answering the phone how to handle incoming telephone inquiries. Often customers will not ask the correct question and it is important to make sure they get the right answer so therefore it is important to ask c

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