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Suggest You - Successful Call Centers Don't Need High Technology
In marketing, the ultimate goal is to convince customers to buy your products. However, before that can happen, you must learn about your customers, and your products. When learning about customers, geographics, demographics, and psychographics mus
So, you have found the perfect direct sales company to join. But before you sign up, you’ll need to decide who is going to be your sponsor.First, the basics: When you sign up with a direct sales company, you will most likely sign up underne
There is absolutely no high technology present in the calling areas.
Sales reps use paper printouts of customer names, make chicken scratches to note who says yes, no, maybe, call back later, and not in.
No one is served by an auto-dialer.
This is a bare bones operation, and definitely a throwback to the 80’s, if not earlier.
Yet it is successful.
Let me repeat that.
It is successful, and instead of putting its extra cash flow into machinery, the company is investing in its people, in the form of training and coaching. The goal is to create better sellers, not faster typists or data entry clerks.
How refreshing. No computer screens, except in the managers’ offices.
I’ve wondered, of late, whether we’ve become a nation of nonstop screen watchers.
Tonight, at the mall, I picked up a pair of new sunglasses at one of those kiosks that’s smack in the middle of the walking area. An early 20s-ish fellow rang-up my order, and I noticed a flat screen with some show running on it. Very thin and about five inches long, it was bolted to his writing area, next to
As a professional service provider, you’re paid for what you know. People come to your firm for the expertise you offer, first and foremost. Did you also realize that this is also your secret marketing weapon?By sharing what you know, you ac
No one is served by an auto-dialer.
This is a bare bones operation, and definitely a throwback to the 80’s, if not earlier.
Yet it is successful.
Let me repeat that.
It is successful, and instead of putting its extra cash flow into machinery, the company is investing in its people, in the form of training and coaching. The goal is to create better sellers, not faster typists or data entry clerks.
How refreshing. No computer screens, except in the managers’ offices.
I’ve wondered, of late, whether we’ve become a nation of nonstop screen watchers.
Tonight, at the mall, I picked up a pair of new sunglasses at one of those kiosks that’s smack in the middle of the walking area. An early 20s-ish fellow rang-up my order, and I noticed a flat screen with some show running on it. Very thin and about five inches long, it was bolted to his writing area, next to
So much to do, so little time, is a constant refrain heard from those seeking work. Everyone gives lots of advice (including me): send out resumes, apply on the Internet, read the Classified, go to job fairs, and network, network, network. Some of
It is successful, and instead of putting its extra cash flow into machinery, the company is investing in its people, in the form of training and coaching. The goal is to create better sellers, not faster typists or data entry clerks.
How refreshing. No computer screens, except in the managers’ offices.
I’ve wondered, of late, whether we’ve become a nation of nonstop screen watchers.
Tonight, at the mall, I picked up a pair of new sunglasses at one of those kiosks that’s smack in the middle of the walking area. An early 20s-ish fellow rang-up my order, and I noticed a flat screen with some show running on it. Very thin and about five inches long, it was bolted to his writing area, next to
Meetings...meetings...meetings...I often wonder if anyone out there dislikes meetings as much as I do. Do you have to participate in mindless meeting after mindless meeting in which some of the participants actually seem to believe that they are a
How refreshing. No computer screens, except in the managers’ offices.
I’ve wondered, of late, whether we’ve become a nation of nonstop screen watchers.
Tonight, at the mall, I picked up a pair of new sunglasses at one of those kiosks that’s smack in the middle of the walking area. An early 20s-ish fellow rang-up my order, and I noticed a flat screen with some show running on it. Very thin and about five inches long, it was bolted to his writing area, next to
If your business is like many other traditional cleaning companies, you started by cleaning an office, apartment building, retail store or other commercial building. Adding additional clients may have included more office buildings, medical clinics
Apparently, when he’s working, he’s watching TV or some video. People used to carry paperback books to fill the gaps when working at places like this.
Screens are now fixed in front of us at supermarket check out areas. Containing the worst programming known to humanity, watching these images and babbling heads will make you lose five or ten I.Q. points per shopping trip.
I don’t have to tell you about the convergence of TV and cell phones. More screens, more of the time.
Technology doesn’t do our selling for us. People do, yet we’re suckered into thinking that we need all of these high definition ditties.
Ask yourself if your screens are serving you, or are you serving them?
The answer may surprise you.
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