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You are here: Home > Business > Sales Training > Sales Success Tip-Does Your Prospect Have a Need or a Want? |
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Suggest You - Sales Success Tip-Does Your Prospect Have a Need or a Want?
You're The New Boss - What Now? ey down. Had I known then what I know now, I would have known that even though he "needed" my service, he hadn't yet decided that he wanted it, therefore, I lost and so did he. It was my job to help him come to that conclusion through effective questioning, something I had yet to master. What do you want? Increased sales, increased commissions, a bigger bank account? Maybe, maybe not.You're the boss. What do you do now?Tim is nervous. He's about to start a new job as the boss of people he doesn't know. He's not coming as a savior. The team is performing up to standard, even though it could do better.Tim has the same question most new bosses have. What should I do?Start by learning about your people and the situation. If you really wanted it, you would be taking steps to get it. Are you, or are you like the 97% who know they "need" to do things Creativity and Innovation Management - Feasibility Ask yourself this question…how many things are on your current "need to do" list? How long have they been there? Here's a part of mine: I need to pressure wash my deck. I need to trim the tree in my front yard. I need to organize my ipod so that my music and educational programs are more accessible. I need to clean off my desk. I need to clean out the garage. Each of these items has been on my "need to do list" for quite a while. However, yesterday I wanted to take the afternoon off, go for a bike ride and then hit the pool when I got home. So, I did. My guess is that your life and your priorities are similar. They may not contain the same items on the list, but I'll bet your list of "needs" stays static much longer than your "wants" list.Creativity can be defined as problem identification and idea generation whilst innovation can be defined as idea selection, development and commercialisation.There are other useful definitions in this field, for example, creativity can be defined as consisting of a number of ideas, a number of diverse ideas and a number of novel ideas.There are di What does any of this have to do with sales? Just this, but it is very important, so pull up a chair and listen very carefully. Your prospects will buy what they want, not what they need. Here's a real world example. Several years ago, while I was still under the delusion that once a prospect knew what they needed to do, they would do it, I visited with a business owner recently who had called me to inquire about sales training for his staff. He was spending thousands a month on lead generation and was getting good traffic, but his sales were stagnant. In other words, his staff was failing to convert the new traffic into sales. Once we tested his results for a week and it became apparent that his staff was failing miserable in converting the leads into sales, he readily admitted that he "needed" to provide them with some training. He himself must have told me five times during the conversation that he "needed" to go forward with the training. Yet, he never did. Instead, he spent $7500 on a new phone system for his office. Can you guess how much that helped his conversion rate? Sadly, today, that phone system belongs to someone else. Bottom line, for whatever reason, he "wanted" a new telephone system, although he certainly didn't "need" it. Actually, all it did was provide a hole for him to flush his money down. Had I known then what I know now, I would have known that even though he "needed" my service, he hadn't yet decided that he wanted it, therefore, I lost and so did he. It was my job to help him come to that conclusion through effective questioning, something I had yet to master. What do you want? Increased sales, increased commissions, a bigger bank account? Maybe, maybe not. If you really wanted it, you would be taking steps to get it. Are you, or are you like the 97% who know they "need" to do things t Millionaire Mind - Secrets of the Millionaire Mind - (I) t the pool when I got home. So, I did. My guess is that your life and your priorities are similar. They may not contain the same items on the list, but I'll bet your list of "needs" stays static much longer than your "wants" list.Your own mind is your worst enemy when developing that coveted "Millionaire Mind". Your mind never shuts up. You are always thinking about things without stopping. You are constantly talking to yourself. This is known as Self-Talk. There is no way to make your mind shut up. It is just the way it operates. But you can redirect this conversation in a more What does any of this have to do with sales? Just this, but it is very important, so pull up a chair and listen very carefully. Your prospects will buy what they want, not what they need. Here's a real world example. Several years ago, while I was still under the delusion that once a prospect knew what they needed to do, they would do it, I visited with a business owner recently who had called me to inquire about sales training for his staff. He was spending thousands a month on lead generation and was getting good traffic, but his sales were stagnant. In other words, his staff was failing to convert the new traffic into sales. Once we tested his results for a week and it became apparent that his staff was failing miserable in converting the leads into sales, he readily admitted that he "needed" to provide them with some training. He himself must have told me five times during the conversation that he "needed" to go forward with the training. Yet, he never did. Instead, he spent $7500 on a new phone system for his office. Can you guess how much that helped his conversion rate? Sadly, today, that phone system belongs to someone else. Bottom line, for whatever reason, he "wanted" a new telephone system, although he certainly didn't "need" it. Actually, all it did was provide a hole for him to flush his money down. Had I known then what I know now, I would have known that even though he "needed" my service, he hadn't yet decided that he wanted it, therefore, I lost and so did he. It was my job to help him come to that conclusion through effective questioning, something I had yet to master. What do you want? Increased sales, increased commissions, a bigger bank account? Maybe, maybe not. If you really wanted it, you would be taking steps to get it. Are you, or are you like the 97% who know they "need" to do things Case Studies Outperform White Papers prospect knew what they needed to do, they would do it, I visited with a business owner recently who had called me to inquire about sales training for his staff. He was spending thousands a month on lead generation and was getting good traffic, but his sales were stagnant. In other words, his staff was failing to convert the new traffic into sales. Once we tested his results for a week and it became apparent that his staff was failing miserable in converting the leads into sales, he readily admitted that he "needed" to provide them with some training. He himself must have told me five times during the conversation that he "needed" to go forward with the training.A well-written third party endorsement out performs a terse white paper every time. This B2B strategy attracts potential end-users by connecting them to real-life, third-party endorsements.Before a business begins talking about features and benefits they need to get their customers' attention. People want to learn the specifics of a product or service a Yet, he never did. Instead, he spent $7500 on a new phone system for his office. Can you guess how much that helped his conversion rate? Sadly, today, that phone system belongs to someone else. Bottom line, for whatever reason, he "wanted" a new telephone system, although he certainly didn't "need" it. Actually, all it did was provide a hole for him to flush his money down. Had I known then what I know now, I would have known that even though he "needed" my service, he hadn't yet decided that he wanted it, therefore, I lost and so did he. It was my job to help him come to that conclusion through effective questioning, something I had yet to master. What do you want? Increased sales, increased commissions, a bigger bank account? Maybe, maybe not. If you really wanted it, you would be taking steps to get it. Are you, or are you like the 97% who know they "need" to do things Networking for Success provide them with some training. He himself must have told me five times during the conversation that he "needed" to go forward with the training.You've heard all about networking, possibly to the point of being sick of the word and not believing in the concept. However, the truth remains that many jobs are obtained through networking sources, and many projects are approved due to strategic alliances. It may not seem fair, but as in most relationships and situations, people tend to trust those they know Yet, he never did. Instead, he spent $7500 on a new phone system for his office. Can you guess how much that helped his conversion rate? Sadly, today, that phone system belongs to someone else. Bottom line, for whatever reason, he "wanted" a new telephone system, although he certainly didn't "need" it. Actually, all it did was provide a hole for him to flush his money down. Had I known then what I know now, I would have known that even though he "needed" my service, he hadn't yet decided that he wanted it, therefore, I lost and so did he. It was my job to help him come to that conclusion through effective questioning, something I had yet to master. What do you want? Increased sales, increased commissions, a bigger bank account? Maybe, maybe not. If you really wanted it, you would be taking steps to get it. Are you, or are you like the 97% who know they "need" to do things The #1 Truth Of Why Businesses Fail In America ey down. Had I known then what I know now, I would have known that even though he "needed" my service, he hadn't yet decided that he wanted it, therefore, I lost and so did he. It was my job to help him come to that conclusion through effective questioning, something I had yet to master. What do you want? Increased sales, increased commissions, a bigger bank account? Maybe, maybe not.Have you ever wondered why 95% of businesses in the United States of America fail within the first 5 years or why 70% to 90% of the proportion of businesses will eventually fail by score within the next years to come? It is a fascinating study and it is truly a really simple answer if you are an entrepreneur itself.Both offline and online businesses fail If you really wanted it, you would be taking steps to get it. Are you, or are you like the 97% who know they "need" to do things to improve their life, but they never really get around to it. You can learn from my mistakes. Understand the difference between "wants" and "needs" and learn the questioning process you need to use to turn that need into a want and you will see your sales soar!
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