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Suggest You - Art & Discipline
Management: Can Your Business Run Without You? ial the telephone? How many decision-makers do you reach during that time? And how many appointments do you schedule? Your feelings don’t count.If you are a business owner or a business owner to be, let's examine this scenario.Like other people, you are so excited when you first started your own business. But after a few months, you come to realize that you work longer hours than what you expected...and you even have to work on weekends!You feel more exhausted than you used to be and you start to have doubts whether you should start your own business in the first place.You are suffering from, what Michael Gerber says, entrepreneur seizure. Michael says that mos Some words are stronger than other words, some phrases are more persuasive. Some words or phrases are more powerful, more evocative, better selling words than others. If you say something to a prospect that works to get the result that you want—why would you ever want to say anything else? If what you are doing does not get the Closing A Sale: Promise and Deliver! Ballet is an art form that began in the 1400’s and became more standardized in the 1600’s in the court of Louis XIV. Louis was known as the “Sun King.,” Tthe name came from a role he danced in a ballet. In 1661 Louis XIV established the Acadmie Royale de Danse to train dancers and dance teachers. By the 1800’s the technique was pretty much solidified into a form very close to what we see today.One of the chief complaints from customers about the way business is conducted these days centers on customer service. Either the service aspect is completely lacking or what has been promised to the customer hasn’t been kept. Dealing with the latter category, it is easy to see why customers are disappointed: sales people routinely over promise and then fail to deliver.A disappointed customer is not only unhappy with your services, but they won’t recommend you to their friends. Even worse, an unsatisfied customer may tell their frie Ballet, the art and the training of a dancer, has a tradition that is now handed down from generation to generation. The training a dancer receives today is similar to the training a dancer would have received in the 1800’s. Yes, there are differences, stylistic and technical. Certainly better nutrition, better health care, and the ability to start training at a young age has also had an impact on what a dancer today can physically achieve. The engineering of the pointe shoe has also changed significantly, allowing the ballerina to dance en pointe for longer periods of time. The framework for all of this, however, was set in the 1800’s. Today, if you take a ballet class any place in the world, the structure of the class is the same, the steps are the same and the approach is the same. The timing, the position and the execution of any given step is not open to discussion. Neither is the posture or the alignment or the classical line. Why? For one reason—it works. Now let’s talk about introductory calling. (You knew I’d get here eventually, didn’t you?) In many of the workshops I conduct, participants are generally opposed to the idea of working with a script. They tell me they feel uncomfortable, canned, phony and insincere. They also tell me that every conversation is different. Hmmm….. When you make introductory calls, the only thing that really counts is results. Here are the numbers: If you are calling to schedule meetings, in a given time frame how many times do you dial the telephone? How many decision-makers do you reach during that time? And how many appointments do you schedule? Your feelings don’t count. Some words are stronger than other words, some phrases are more persuasive. Some words or phrases are more powerful, more evocative, better selling words than others. If you say something to a prospect that works to get the result that you want—why would you ever want to say anything else? If what you are doing does not get the Sales & Marketing Are Changing - Stay Current to Stay Effective ded down from generation to generation. The training a dancer receives today is similar to the training a dancer would have received in the 1800’s. Yes, there are differences, stylistic and technical. Certainly better nutrition, better health care, and the ability to start training at a young age has also had an impact on what a dancer today can physically achieve. The engineering of the pointe shoe has also changed significantly, allowing the ballerina to dance en pointe for longer periods of time. The framework for all of this, however, was set in the 1800’s.I've had some conversations with people about how some big trends are changing how people respond to marketing and sales efforts. One of the people I talked with is Lonny Kocina, of Media Relations, Inc.Lonny explained how marketing has followed our productive capacity. Mass production of products led to the need for mass marketing of those products. And, it helped provide the means to do so: mass communications.Over the last 80 or so years, the nature of our production and distribution has evolved to smaller production runs Today, if you take a ballet class any place in the world, the structure of the class is the same, the steps are the same and the approach is the same. The timing, the position and the execution of any given step is not open to discussion. Neither is the posture or the alignment or the classical line. Why? For one reason—it works. Now let’s talk about introductory calling. (You knew I’d get here eventually, didn’t you?) In many of the workshops I conduct, participants are generally opposed to the idea of working with a script. They tell me they feel uncomfortable, canned, phony and insincere. They also tell me that every conversation is different. Hmmm….. When you make introductory calls, the only thing that really counts is results. Here are the numbers: If you are calling to schedule meetings, in a given time frame how many times do you dial the telephone? How many decision-makers do you reach during that time? And how many appointments do you schedule? Your feelings don’t count. Some words are stronger than other words, some phrases are more persuasive. Some words or phrases are more powerful, more evocative, better selling words than others. If you say something to a prospect that works to get the result that you want—why would you ever want to say anything else? If what you are doing does not get the Press Release - The First Step Of The Marketing Campaign longer periods of time. The framework for all of this, however, was set in the 1800’s.A press release is usually a definite statement about a new product or service, released singly or simultaneously via the media. There are many ways to issue a press release, i.e. call for a press conference and give a concise statement regarding your product, write a descriptive note and send it to the editors of all newspapers which you identified for this purpose, send it to the local TV network, the national and international TV channels, depending on its importance and your marketing strategy.Most of the times, official press re Today, if you take a ballet class any place in the world, the structure of the class is the same, the steps are the same and the approach is the same. The timing, the position and the execution of any given step is not open to discussion. Neither is the posture or the alignment or the classical line. Why? For one reason—it works. Now let’s talk about introductory calling. (You knew I’d get here eventually, didn’t you?) In many of the workshops I conduct, participants are generally opposed to the idea of working with a script. They tell me they feel uncomfortable, canned, phony and insincere. They also tell me that every conversation is different. Hmmm….. When you make introductory calls, the only thing that really counts is results. Here are the numbers: If you are calling to schedule meetings, in a given time frame how many times do you dial the telephone? How many decision-makers do you reach during that time? And how many appointments do you schedule? Your feelings don’t count. Some words are stronger than other words, some phrases are more persuasive. Some words or phrases are more powerful, more evocative, better selling words than others. If you say something to a prospect that works to get the result that you want—why would you ever want to say anything else? If what you are doing does not get the 4 Tips Toward Overcoming Bad Customer Service ew I’d get here eventually, didn’t you?) In many of the workshops I conduct, participants are generally opposed to the idea of working with a script. They tell me they feel uncomfortable, canned, phony and insincere. They also tell me that every conversation is different.Customer service is the pits, you say. You are not alone. One of the biggest gripes from consumers today is the poor service they receive at the hand of service providers. You need not be victimized by lousy service nor do you have to move heaven and earth to get what you want. Let's take a look at four options you can take to get the results that you want and deserve!Uncooperative Telephone Personnel: Chances are if you have a complaint or a problem with a product, you will have to contact that company's Customer Service depa Hmmm….. When you make introductory calls, the only thing that really counts is results. Here are the numbers: If you are calling to schedule meetings, in a given time frame how many times do you dial the telephone? How many decision-makers do you reach during that time? And how many appointments do you schedule? Your feelings don’t count. Some words are stronger than other words, some phrases are more persuasive. Some words or phrases are more powerful, more evocative, better selling words than others. If you say something to a prospect that works to get the result that you want—why would you ever want to say anything else? If what you are doing does not get the Fund-Raising The Easy Way ial the telephone? How many decision-makers do you reach during that time? And how many appointments do you schedule? Your feelings don’t count.Have you ever been in charge of a fund raising activity? If you have, then it was a very worthwhile learning experience wasn't it? And if you haven't, well it's not as easy as it looks.Though, a fund raising activity should be fun and fulfilling it does not always goes as smooth as the organizers plan it to be. That's why it is always ideal to plan carefully your activity to ensure that all bases are covered and you have a contingency plan for everything. There are, however, some ideal techniques to make sure that your fund raising a Some words are stronger than other words, some phrases are more persuasive. Some words or phrases are more powerful, more evocative, better selling words than others. If you say something to a prospect that works to get the result that you want—why would you ever want to say anything else? If what you are doing does not get the result you want then you have to tweak your approach until you get a better result. It’s easy to recognize what works and what doesn’t—count and keep records. Keep records of the number of times you dial the phone, the number of decision-makers you reach and the number of appointments you schedule. If you are scheduling one meeting without of every three or four decision-makers with whom you speak, you are doing fine. Keep doing exactly what you are doing. If you are not scheduling that number of meetings, find better words and phrases with which to entice your prospects. Track your results. You will quickly be able to figure out what works and what does not. Once you know what works—keep doing the same thing—it works! Every conversation is not different. The reality is that most conversations with most prospects are very much the same. When asking for a meeting, most prospects respond: “I have a vendor,” “Send a brochure,” “I’m too busy” or “I’m not interested.” You need a response to each of these objections and you need a response that works. Once you find a response that works—note it down and keep using it. It works. (For a complete listing of objections and effective answers see “Cold Calling for Women: Opening Doors & Closing Sales,” Chapter 12, page 121, “Specific Answers to Specific Objections” or “Cold Calling College,” Module 3. To order visit: http://www.wendyweiss.com.) Great actors have the ability to work with scripts and make them lifelike every time. You can do this too. It takes some concentration. Part of what makes great dancers great is the discipline and concentration to start at the beginning, follow through and continue to do what works. Great sales people are great because they have the ability to plan, think strategically, discover what works and then they have the concentration and discipline to follow through and continue doing what works.
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