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    In Sales The Biggest Rolodex Wins
    How many names do you have in your business Rolodex? ______ If you respond the way most salespeople do – you’ll estimate 200, 400, 700, 1,000 etc. Remember this, if your answer ended with a zero – you don’t really know, do you? Your Rolodex, or contact management system, is one of your most important business assets. Not using it properly is a huge mistake and a big liability for you. Here are several ways to build your Rolodex. 1. First, get rid of your paper planners. This is 2004. Invest in an account management or data base management software. Check out ACT or File Maker Pro.
    er you hire Independent Consultant's or Employees is a topic for another article, however, you need to make certain that your company is covered.

    Determine your time-off policy. Just like you, your team members will need time off - whether to recover from the flu or just to re- charge. How will you handle these absences?

    Create a disciplinary and review process. Whether you need to tackle issues of poor performance, or chronic absenteeism -- have a policy in place before you bring on your first team member. Questions to address in this process include: How many emergency absences are acceptable in a given time period? How will you deal with customer complaints and concerns? How will you reward outstanding performance? What form

    What To Do On A Friday Night - Smart Marketing Strategies For Bar And Nightclub Owners
    Targeting New Customers and Encouraging Repeat BusinessThere are three ways to grow your business; 1. Generate new customers, 2. Encourage existing customers to become more frequent repeat customers, and 3. Increase the average amount your customers spend. In this article, I will outline a tried-and-tested strategy to generate new customers and encourage repeat business, allowing you to focus on boosting individual sale revenues through special product offers. The ideas I present have helped thousands of small businesses just like yours succeed through expanding their customer base and driving repeat sales. But before
    As a successful small business owner,you're accustomed to long hours; non-existent holidays and weekends spent working.

    When was the last time you went to your dentist? When was the last time you had an uninterrupted night out with your partner?

    Whether your goal for 2005 is to find more time for family or personal enrichment --like attending classes and conferences -- you'll want to consider bringing on some help.

    The following tips can help you get started whether you want to bring on a team of 10 or an occasional backup!

    Don't expect to hire a replica of you! Each person you meet and interview will be a living, breathing human, with their own habits, mannerisms and even ideas! This is fine - -as long as their ideas and habits are not philosophically opposed to yours. My first hire, Jen, was pursuing a graduate degree, had just moved to the area and is nearly 20 years younger than I am! She's detail-oriented and relies on schedules to get things done. I'm a bit more 'seat of my pants' type of operator. She's a perfect fit because she complements my way of working! Over time she's grown into managing portions of my business that I neglected - like maintaining scheduling and billing.

    Know exactly what you expect from your new hire. Before you advertise for help, sit down and write a job description. List your goals for the new hire - do you want someone who can fill in on short notice when you need to take a day off, or do you want someone who can work a regular schedule? Do you want someone who can meet with clients, set their own schedules and attend meetings and events on your behalf or do you simply need someone who can pick up your overflow? By spending time working through your thoughts on hired help you are setting yourself up for a great working relationship. If you can clearly articulate the job to all applicants, they will have the opportunity to determine if this is a mutually agreeable fit. Be sure to concentrate on specific job-related descriptions, and not subjective information.

    Determine what type of manager you are! It's imperative that you’re honest about your workstyle. After all, if you say you want an independent thinker, but really do a lot of 'checking-in' you may end up with an unhappy helper. On the other hand, if you hire someone who needs lots of feedback, you need to be sure that you are cut-out for the 'people part' of the management process.

    Set aside time. If you expect to hire someone by the 15th of next month you may be setting yourself up for failure. Just as you can't expect to find a perfect replica of you - you can't always put a deadline on your hiring process. In other words, plan to advertise, interview and train until you find the RIGHT person. (SECRET TIP: If you find the right person - Hire them right away and then find work for them! Never pass up a great hire!)

    Ask your insurance carrier about your responsibility for insuring your team members. Whether you hire Independent Consultant's or Employees is a topic for another article, however, you need to make certain that your company is covered.

    Determine your time-off policy. Just like you, your team members will need time off - whether to recover from the flu or just to re- charge. How will you handle these absences?

    Create a disciplinary and review process. Whether you need to tackle issues of poor performance, or chronic absenteeism -- have a policy in place before you bring on your first team member. Questions to address in this process include: How many emergency absences are acceptable in a given time period? How will you deal with customer complaints and concerns? How will you reward outstanding performance? What forma

    What To Do Before the Implementation of Performance Management
    A project is like the realization of a dream. At the beginning your team is full of energy that it gained from the picture of a new world. But after a while and after some first difficulties the initial high level of energy is reduced to its normal proportions. And to implement Business Process Management (BPM) you also should scale a rather large project.BPM came to life in order to measure the performance of business processes. The term is introduced as a solution to the functional approach of organizations. Before the BPM insights, business management was about managing a functional organization. There were various departm
    s and habits are not philosophically opposed to yours. My first hire, Jen, was pursuing a graduate degree, had just moved to the area and is nearly 20 years younger than I am! She's detail-oriented and relies on schedules to get things done. I'm a bit more 'seat of my pants' type of operator. She's a perfect fit because she complements my way of working! Over time she's grown into managing portions of my business that I neglected - like maintaining scheduling and billing.

    Know exactly what you expect from your new hire. Before you advertise for help, sit down and write a job description. List your goals for the new hire - do you want someone who can fill in on short notice when you need to take a day off, or do you want someone who can work a regular schedule? Do you want someone who can meet with clients, set their own schedules and attend meetings and events on your behalf or do you simply need someone who can pick up your overflow? By spending time working through your thoughts on hired help you are setting yourself up for a great working relationship. If you can clearly articulate the job to all applicants, they will have the opportunity to determine if this is a mutually agreeable fit. Be sure to concentrate on specific job-related descriptions, and not subjective information.

    Determine what type of manager you are! It's imperative that you’re honest about your workstyle. After all, if you say you want an independent thinker, but really do a lot of 'checking-in' you may end up with an unhappy helper. On the other hand, if you hire someone who needs lots of feedback, you need to be sure that you are cut-out for the 'people part' of the management process.

    Set aside time. If you expect to hire someone by the 15th of next month you may be setting yourself up for failure. Just as you can't expect to find a perfect replica of you - you can't always put a deadline on your hiring process. In other words, plan to advertise, interview and train until you find the RIGHT person. (SECRET TIP: If you find the right person - Hire them right away and then find work for them! Never pass up a great hire!)

    Ask your insurance carrier about your responsibility for insuring your team members. Whether you hire Independent Consultant's or Employees is a topic for another article, however, you need to make certain that your company is covered.

    Determine your time-off policy. Just like you, your team members will need time off - whether to recover from the flu or just to re- charge. How will you handle these absences?

    Create a disciplinary and review process. Whether you need to tackle issues of poor performance, or chronic absenteeism -- have a policy in place before you bring on your first team member. Questions to address in this process include: How many emergency absences are acceptable in a given time period? How will you deal with customer complaints and concerns? How will you reward outstanding performance? What form

    The Positioning of Success
    Many businesses of today are often driven to compete striclty on price, quality, and features of their products and services. Companies who prosper over the long term don't simply offer the best deals, the best quality, or the most impressive bells and whistles. If you want to win big in today’s cutting edge world of business, you have to begin by thinking differently and by challenging the status quo. Whether you are a new or an established business owner, these ten powerful strategies will position your company for big success.(1) Adopt the philosophy of “Givers Gain.”In 2003, the members of Business Network Intern
    an work a regular schedule? Do you want someone who can meet with clients, set their own schedules and attend meetings and events on your behalf or do you simply need someone who can pick up your overflow? By spending time working through your thoughts on hired help you are setting yourself up for a great working relationship. If you can clearly articulate the job to all applicants, they will have the opportunity to determine if this is a mutually agreeable fit. Be sure to concentrate on specific job-related descriptions, and not subjective information.

    Determine what type of manager you are! It's imperative that you’re honest about your workstyle. After all, if you say you want an independent thinker, but really do a lot of 'checking-in' you may end up with an unhappy helper. On the other hand, if you hire someone who needs lots of feedback, you need to be sure that you are cut-out for the 'people part' of the management process.

    Set aside time. If you expect to hire someone by the 15th of next month you may be setting yourself up for failure. Just as you can't expect to find a perfect replica of you - you can't always put a deadline on your hiring process. In other words, plan to advertise, interview and train until you find the RIGHT person. (SECRET TIP: If you find the right person - Hire them right away and then find work for them! Never pass up a great hire!)

    Ask your insurance carrier about your responsibility for insuring your team members. Whether you hire Independent Consultant's or Employees is a topic for another article, however, you need to make certain that your company is covered.

    Determine your time-off policy. Just like you, your team members will need time off - whether to recover from the flu or just to re- charge. How will you handle these absences?

    Create a disciplinary and review process. Whether you need to tackle issues of poor performance, or chronic absenteeism -- have a policy in place before you bring on your first team member. Questions to address in this process include: How many emergency absences are acceptable in a given time period? How will you deal with customer complaints and concerns? How will you reward outstanding performance? What form

    How to Get and Stay Motivated!
    You've experienced it. I have too. A slump, a rut . . . one of those “Everything/everyone is dumping on me,” attitudes.The key to success is how you deal with it. How you get and keep yourself motivated. That's right, I said how you motivate yourself.No one can motivate you. Just like no one can stress you out, or reject you, you alone can allow yourself to be affected by outside influences. Therefore it's critical-especially in this profession-that you have a never-ending plan that keeps your outlook-and correspondingly, your performance-at sky-high levels. And there's one proven way to do that consistently.Goal
    ing-in' you may end up with an unhappy helper. On the other hand, if you hire someone who needs lots of feedback, you need to be sure that you are cut-out for the 'people part' of the management process.

    Set aside time. If you expect to hire someone by the 15th of next month you may be setting yourself up for failure. Just as you can't expect to find a perfect replica of you - you can't always put a deadline on your hiring process. In other words, plan to advertise, interview and train until you find the RIGHT person. (SECRET TIP: If you find the right person - Hire them right away and then find work for them! Never pass up a great hire!)

    Ask your insurance carrier about your responsibility for insuring your team members. Whether you hire Independent Consultant's or Employees is a topic for another article, however, you need to make certain that your company is covered.

    Determine your time-off policy. Just like you, your team members will need time off - whether to recover from the flu or just to re- charge. How will you handle these absences?

    Create a disciplinary and review process. Whether you need to tackle issues of poor performance, or chronic absenteeism -- have a policy in place before you bring on your first team member. Questions to address in this process include: How many emergency absences are acceptable in a given time period? How will you deal with customer complaints and concerns? How will you reward outstanding performance? What form

    Your Business Mission - What the Heck Do You Do, Anyway?
    Do you really need a business mission statement? Is it just some fancy words to put in that business plan that collects dust on your shelf, or is there really more to it?One of the key attributes of successful businesses is that they clearly know what they do. Defining the goal or the "mission" of your business can be the key to your success.A good mission statement does three things:" States what business you are in. " Defines your target market. " Provides inspiration for your business.One of the best examples of a mission statement comes from Levi Strauss & Co. http://www.levistrauss.com/Company/Value
    er you hire Independent Consultant's or Employees is a topic for another article, however, you need to make certain that your company is covered.

    Determine your time-off policy. Just like you, your team members will need time off - whether to recover from the flu or just to re- charge. How will you handle these absences?

    Create a disciplinary and review process. Whether you need to tackle issues of poor performance, or chronic absenteeism -- have a policy in place before you bring on your first team member. Questions to address in this process include: How many emergency absences are acceptable in a given time period? How will you deal with customer complaints and concerns? How will you reward outstanding performance? What format will you use to communicate with your team?

    Find a reputable company for conducting background checks. If your company’s product or service requires your employees to access clients’ homes, children or possessions do not overlook the importance of conducting a background check. You can search on the web, ask your insurance provider, or talk to your local police authorities for recommendations on companies to conduct this check for you. In each instance, you will need the applicant's signature and understanding that you will have a third party conduct a background check as a condition of employment.

    Create a Fact Sheet for Applicants that you can provide along with an application to interested candidates. This sheet should cover your basic job description, expectations and hiring process.

    Create your training program. Whether a detailed manual or one-on-one training for a specified period of time - make sure you have a written outline. Your training program should include all aspects of the job you expect your new hire to complete. Many misunderstandings and frustrations occur simply because a new hire didn't understand the expectations of the boss.

    By following these tips, you are well on your way to a happy and productive working relationship with all your new help!

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