A breakdown of the steps to online registration:

Research (10 mins)

If you're new to online event registration you'll want to spend a few minutes checking out the different options available. A quick read of our Event Planner's Guide to Online Event Registration will help you decide on your best approach (see below for download the file).

If you want to make it easy on yourself, we recommend going with a full service online registration company. They will:

• Do all of the set up for you, thoroughly test it and have it ready on time.
• Make recommendations for laying out your form in a way that will get more people to register.
• Produce a form that looks more professional and is easier to use than those created by templates or self service systems.
• Help you get familiar with the back end systems so you can access and manage your registration data.
• Advise on the best practises to help you get more registrations for your event and therefore add to the success of your event.
• Free up your time (along with your staff's) and alleviate frustration for those organising and attending the event.
• Consult with you on the best way to handle credit card transactions.

• If you have a registration form from a previous event (as an example) the sales person can likely answer most of these questions by looking at it.

• Online credit card processing requires an online merchant account. If you don't have one set up most online registration suppliers can offer you the use of theirs. If you dec
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  registration you'll want to spend a few minutes checking out the different options available. A quick read of our Event Planner's Guide to Online Event Registration will help you decide on your best approach (see below for download the file).

  If you want to make it easy on yourself, we recommend going with a full service online registration company. They will:

  • Do all of the set up for you, thoroughly test it and have it ready on time.
  • Make recommendations for laying out your form in a way that will get more people to register.
  • Produce a form that looks more professional and is easier to use than those created by templates or self service systems.
  • Help you get familiar with the back end systems so you can access and manage your registration data.
  • Advise on the best practises to help you get more registrations for your event and therefore add to the success of your event.
  • Free up your time (along with your staff's) and alleviate frustration for those organising and attending the event.
  • Consult with you on the best way to handle credit card transactions.
  Get a quote (10 mins) Call in and speak with a salesperson: To get an accurate estimate you'll need to know the specifics, i.e., what information you want to collect from participants, the options they have to chose from, how many registrations you expect and the fee for attending your event, etc.
  • If you have a registration form from a previous event (as an example) the sales person can likely answer most of these questions by looking at it.
  Address credit card processing - if applicable (5 - 10 mins)
  • Online credit card processing requires an online merchant account. If you don't have one set up most online registration suppliers can offer you the use of theirs. If you de
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    ecommendations for laying out your form in a way that will get more people to register.
  • Produce a form that looks more professional and is easier to use than those created by templates or self service systems.
  • Help you get familiar with the back end systems so you can access and manage your registration data.
  • Advise on the best practises to help you get more registrations for your event and therefore add to the success of your event.
  • Free up your time (along with your staff's) and alleviate frustration for those organising and attending the event.
  • Consult with you on the best way to handle credit card transactions.
  Get a quote (10 mins) Call in and speak with a salesperson: To get an accurate estimate you'll need to know the specifics, i.e., what information you want to collect from participants, the options they have to chose from, how many registrations you expect and the fee for attending your event, etc.
  • If you have a registration form from a previous event (as an example) the sales person can likely answer most of these questions by looking at it.
  Address credit card processing - if applicable (5 - 10 mins)
  • Online credit card processing requires an online merchant account. If you don't have one set up most online registration suppliers can offer you the use of theirs. If you de
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    ree up your time (along with your staff's) and alleviate frustration for those organising and attending the event.
  • Consult with you on the best way to handle credit card transactions.
  Get a quote (10 mins) Call in and speak with a salesperson: To get an accurate estimate you'll need to know the specifics, i.e., what information you want to collect from participants, the options they have to chose from, how many registrations you expect and the fee for attending your event, etc.
  • If you have a registration form from a previous event (as an example) the sales person can likely answer most of these questions by looking at it.
  Address credit card processing - if applicable (5 - 10 mins)
  • Online credit card processing requires an online merchant account. If you don't have one set up most online registration suppliers can offer you the use of theirs. If you de
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    and the fee for attending your event, etc.
    • If you have a registration form from a previous event (as an example) the sales person can likely answer most of these questions by looking at it.
    Address credit card processing - if applicable (5 - 10 mins)
    • Online credit card processing requires an online merchant account. If you don't have one set up most online registration suppliers can offer you the use of theirs. If you decide to open your own merchant account allow additional time - in the US a couple of days and in Canada a week or more.
    Evaluate quote (10 mins)
    • If the company is professional your sales person should have answered all of your questions and provided good recommendations for your situation.
    Sign contract (10 mins)
    • Reputable companies will ask you to sign a contract - or at the very least agree to their terms and conditions.
    • This is a good thing, because a contract will help protect you and the supplier. Take a bit of time to read it through and make sure you understand all of the terms and conditions. Pay particular attention to any extra fees or charges.
    Submit event details (5 - 20 mins)
    • Once the formalities are complete, the online registration company will need to collect your details. The time it takes will depend on whether or not you have all of your event details prepared in advance.
    Review (5 - 30 mins)
    • This is your chance to suggest changes and give approval.
    Add a link to your website (5 mins) ... and that's it

    Going live...

    You should allow a couple of days for your provider to get a basic registration form online as they'll need to build your form, get your feedback, make changes and approve the use of merchant accounts, etc. For more complex forms allow extra time.

    The future...

    Once set up, it can be a simple matter of emailing or phoning to communicate new event details for future events.

    Awareness...

    There are a couple of factors that could slow this process down, such as:

    • If you're working with a committee in making decisions.
    • If you have to chase up sales people to get information - and you might want to ask yourself wh