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Building A Learning Organisation
A learning organisation is an organisation that learns and encourages learning among its people. It promotes exchange of information between employees, hence creating a more knowledgeable workforce. This produces a very flexible organisation where people will accept and adapt to new i

I insist that you point out the individual’s strengths first and give at least six positive comments for every negative one. Remember that you are giving feedback for the other person’s benefit and so your business will perform better.

Even if a mistake has cost you money, avoi

Commercial Zoning Has You Confused? Read on...
Zoning is very much a part of everyday life and business when you are new or experienced real estate investors, which includes brokers, agents, and any other professionals in the building industry who would be interested in educating themselves on zoning. When you look into Zoning, y

Often as I work with owners of small businesses, I find that an easy goal to achieve is the improvement their teamwork. At the base of motivating their team members, I find many business leaders make a common mistake when they think feedback is about behaviour correction rather than individual motivation.

Feedback often and directly

Virtually no one thinks they get enough feedback, because virtually no one gives enough. So I would encourage you to give your feedback promptly while the event is fresh in everybody’s mind and any improvement lessons are clear to see.

Be specific and in context

Before you give feedback, I want you to provide a specific context to each of your comments: "I want to talk about the report you wrote yesterday."

Then point to what went well and what did not for the individual or your team and I urge you to always describe actual behaviours.

Then follow your point by expressing the impact of the event, to explain why it is important to you and how you felt about it.

Have the right ratios

Everyone enjoys praise, so I insist that you point out the individual’s strengths first and give at least six positive comments for every negative one. Remember that you are giving feedback for the other person’s benefit and so your business will perform better.

Even if a mistake has cost you money, avoid

Customer Focus Strategy
For more than twenty years the mantra in private enterprise and public enterprise has been "customer focus". The phrase appears on mission statements, vision statement and "our values" statements adorning private and public enterprise walls alike.The phrase

individual motivation.

Feedback often and directly

Be specific and in context

Before you give feedback, I want you to provide a specific context to each of your comments: "I want to talk about the report you wrote yesterday."

Then point to what went well and what did not for the individual or your team and I urge you to always describe actual behaviours.

Then follow your point by expressing the impact of the event, to explain why it is important to you and how you felt about it.

Have the right ratios

Even if a mistake has cost you money, avoi

Paramus, New Jersey: Retailing Paradise!
Situated in the heart of Bergen County, New Jersey at the crossroads of state highways 4 and 17 is the town of Paramus, home to some 30,000 residents, but also home to one of the largest retail meccas in the world. Let’s take a look at Paramus and what has made this town such a popula

nt lessons are clear to see.

Be specific and in context

Before you give feedback, I want you to provide a specific context to each of your comments: "I want to talk about the report you wrote yesterday."

Then point to what went well and what did not for the individual or your team and I urge you to always describe actual behaviours.

Then follow your point by expressing the impact of the event, to explain why it is important to you and how you felt about it.

Have the right ratios

Even if a mistake has cost you money, avoi

The Three Reasons Why you Never Found the Work you were Born For
· Are you an entrepreneur who hasn’t started their own business venture yet?· Are you a writer who struggles to turn up on the page regularly?· Are you a painter who isn’t putting brush to canvass?· Do you know what you are called to do, but keep talking yourself

ndividual or your team and I urge you to always describe actual behaviours.

Then follow your point by expressing the impact of the event, to explain why it is important to you and how you felt about it.

Have the right ratios

Even if a mistake has cost you money, avoi

7 Qualities of a Good Freelance Business Writer
Much of your business image depends on the quality of your written materials (brochures, sales letters, case studies, etc.). A freelance business writer can make your written materials look their best. The benefits to you? You can expect to enjoy increased visibility in your indust

Even if a mistake has cost you money, avoid shouting and screaming because that will just demotivate your staff and encourage them to change employer. Rather you should reframe the event as a training investment where you and your employee can learn to do better next time.

Then listen for their feedback

Make sure that you give your staff an agreed way forward particularly when they have taken critical feedback. I usually offer individuals the chance to reflect overnight and then to come back to me with their response at a later time and place.

Try asking at the close of your next conversation: "What difference does this feedback make to you?" Be ready for a short silence … even a surprised one … but hang in there and listen for their answer. And you will become a better boss, leading a better team.

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Time is very important to all your customers, so when something goes wrong, making it right is all they care about. If you can make it right as soon as humanly possible, then you have supported your brand.

Are you opening a dollar store? Your business will be different and unique from all others. Running that business will be both challenging and rewarding. Successfully managing that unique business will require a unique set of leadership and management skills. Are you prepared for the challenge? If not, prepare before you start!

You've spoken with your prospect's assistant several times, you've left messages for your prospect with their assistant and you've also left multiple messages on your prospect's voicemail without reaching them. Then one day you dial your prospect and they finally answer the phone! In a way it’s a bit awkward, no? What I mean here is the fact that you know that your prospect is busy and your prospect knows that you know that he or she is busy, so how should you handle this interaction?

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