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This article has been viewed 578 time(s). Article Submitted On: September 04, 2004
Please Rate This Article: Confidence vs. Arrogance When you think of a true leader do you envision someone with the quiet confidence of Michael Dell or the blatant arrogance of Donald Trump? In the competitive world of business a reserved attitude of humility can often be misinterpreted as a sign of weakness. However if you’ve ever negotiated with a truly confident and humble person you’ll find that their resolve is often much greater than the feigned confidence of the arrogant.Great contrasting examples of confidence vs. arrogance as it applies to leadership would be the quite confidence of World War II General’s Omar Bradley and Dwight Eisenhower vs. the often outrageous arrogance of General’s George Patton and Douglas MacArthur. All four were great strategists and tacticians, but two of the four definitely went down in history as better leaders who commanded greater loyalty and respect from peers and subordinates alike.The truth of the matter is that few things have inspired and motivated me over the years like the quiet confidence and humility of great leaders. I would much rather listen to the self-deprecating humor of confident person making fun of themselves than the mean spirited attacks of an arrogant person waged at someone else’s expense. More importantly, I would much rather work for, or along side of, the understated than the overstated.While arrogant people can and often do succeed in business I believe that it comes at a great person
Here's a little role-play for you.
You've had a disagreement with a relative, let's say it's a cousin. You decide to speak to your cousin to try and clear the air. Do you:
a) Arrange to meet your cousin in a quiet location and discuss the matter privately.
b) Talk to your cousin over the phone talking as loudly as possible to ensure that anyone overhearing can tell how upset you are.
c) Arrange a big family gathering and then have a noisy arguement with your cousin, allowing everyone to take sides and join in.
It doesn't take a family psychologist to work out that option 'a' is the least likely to amplify the problem and the most likely to result in a peaceful outcome.
It's said you should never wash your dirty laundry in public. Well internet marketing is no different. It might not be a family, but marketing in isolation is impossible for most and whether you like it or not at some point you will need the help or collaboration of others in the industry.
To be effective at this, you need to learn how to get along with your fellow workers.
Disagreements are bound to occur and on occasion someone may do something (intentionally or unintentionally) that upsets you. I'm not talking about simple differences of opinion, normal in a forum, I'm talking about a perceived personal attack or slight. How you deal with that scenario will speak volumes about the kind of business person you are.
At NO point does arguing with someone publicly (ie - in a forum) help the situation. The vast majority of the time it simply makes both parties look unreasonable and juvenile.
Regardless of who is in the right or the wrong, public squabbling is no good for anyone.
So next time, someone upsets you or you upset them, take the high road.
Send a friendly email, make a polite phone call, or type an apologetic private message.
Try and resolve the situation in private and, if you can't find a middle ground, agree to disagree and go your seperate ways. And hey, you might just find the whole thing was a misunderstanding and you finish up with a good friend at the end of it.
I come into contact with a lot of very intelligent, very affable people that spoil their good reputation by arguing in public or showing a lack of respect for others. Sometimes all that's needed is a simple apology.
Ok, I'm off my soapbox now. There are a lot of really great people in this industry and I'm grateful to know all of you.
David Congreave is owner of The Nettle Ezine, the newsletter for the home business -- online.
David lives in Leeds, in the United Kingdom with his wife Leanne.
This article has been viewed 578 time(s). Article Submitted On: September 04, 2004
Please Rate This Article: Offshore Call Center Solutions Offshore call center solutions offer value based customer services at reduced investments. Customer service plays a very significant role in the promotion of a business. Call centers are centralized part of a business and are dedicated for customer support. With the aid of revolutionary technological advancements, call centers are now relocated to cheaper destinations, as a part of business profit strategy. Offshore solutions can be defined as business solutions offered from a relocated point at a different country, especially an overseas country. Offshore call center solutions provide improved service at reduced capital expenditures. The difference in the economies also offers comparative advantage in the maintenance cost, which adds to the profit margin.Offshore call center solutions provides qualitative services to the customers with qualified and experienced professionals. They provide solutions for product support from different geographical locations, in compliance with US federal and state laws. The local calls of customers to the toll free service numbers are routed to the offshore destinations through fiber optic cables at speed of light, offering vital services. The broad band revolution and copper back-up links offer crystal clear communications even through sub-sea cable systems.Offshore call centers provide help desks to clarify customer queries on product information, technical details, inst
t just find the whole thing was a misunderstanding and you finish up with a good friend at the end of it.
I come into contact with a lot of very intelligent, very affable people that spoil their good reputation by arguing in public or showing a lack of respect for others. Sometimes all that's needed is a simple apology.
Ok, I'm off my soapbox now. There are a lot of really great people in this industry and I'm grateful to know all of you.
David Congreave is owner of The Nettle Ezine, the newsletter for the home business -- online.
David lives in Leeds, in the United Kingdom with his wife Leanne.
This article has been viewed 578 time(s). Article Submitted On: September 04, 2004
Please Rate This Article: Phone Interview Tip, Phone Interview Techniques, Interview Questions Phone Interview Tip“10 phone interview tips that will put you in the driver seat”Angela was devastated when a disastrous phone interview crashed her hopes of landing her dream job. The boss called just as she stepped out of the shower. Wrapped in her towel, dripping wet, and shivering, she struggled to be composed. The phone cord didn't stretch far enough to reach her notes, so she improvised. Then, her dog started barking, her toddler woke up screaming, and Angela came unglued.Don't let this happen to you! Since many employers are screening candidates using telephone interviews, it pays to be prepared for them. Here are a few suggestions for surviving the phone interview. Some of these tips apply to in-person interviews as well.Phone Interview Tip #1Be knowledgeable Make sure you know about the company, its products and services, and how you could help them.Phone Interview Tip #2 Postpone if their (unscheduled) call If they catches you by surprise Angela could easily have said, "It's not a good time to talk. How about this afternoon?" Likewise, if you haven't done your company research, you can stall for time: "I'm excited about talking to you, but could we talk tomorrow instead?"Phone Interview Tip #3 Be prepared Make sure you are in a quiet room, and won't be
This article has been viewed 578 time(s). Article Submitted On: September 04, 2004
Please Rate This Article: Hot Tips To Grow Your Income With Resell Rights There are many ways to market and sell the products you own
resell rights to, and as you may all ready know good
marketing will translate into a good income. Here is advice
and tips on how to market you’re products you own resell
rights toFirst, Create a marketing planYour marketing plan details what you want to do with your
product, how and where you intend to sell it.Decide and study who your target market is. Also decide how
you are going to reach to them (without spamming, of
course).Announce and promote the product in your mailing list.The bigger and more responsive your subscriber list is, the
more sales you can make. You can make your money within
hours.And always refrain from spamming!If you have the money to spare, you can go for paid e-zine
advertising.Buy advertising space in e-zines that are either related to
the topic of your product or are dedicated to Resell
Rights. Be sure you have the budget to advertise a few
times as like with any other advertisements, it takes time
to get noticed.Build a master linking pageIf you have more than one Resell Rights product you can
build a master page linking to all the mini-sites
containing the sales letter for every product.This is very similar to an affiliate’s tactic, but you get
to earn 100% for every product sold. Be sure that the
Master page has one theme. If your theme
This article has been viewed 578 time(s). Article Submitted On: September 04, 2004
Please Rate This Article: How to Coach Your Emplyees and Increase Motivation It is easy to spot the difference between a work team that is “motivated” and one that just goes through the motions. The motivated team produces at or above the level expected by top management, has only occasional absences or tardiness, and low employee turnover. The second group has trouble meeting its goals, greater absenteeism, and higher turnover. In addition, members of the latter work team may be more apt to argue with one another or to band together against their supervisor. Can a supervisor who is also a good coach really make a difference? The answer is a definite “yes” with a few qualifiers.There are three things you can do to have a solid, productive work force. 1. Hire only fully competent people who already know the job and who do things right all the time. There aren’t many such people but you could look around and keep on searching. -- 2. Wish for a miracle. -- 3. Take the employees you have and train them to be highly competent. Of these three choices, doing a good job of training and coaching is the most practical way to have successful and productive employees. Training is teaching employees the necessary skills before they are given the job to do on their own. Coaching is helping employees day-by-day to do a better job. It’s making them more able to do their present job on their own and to enjoy doing it well. It’s also preparing them for bigger future responsibilities. Good coaching is motiv
People who are hearing impaired do not appear to have a disability. We may see their hearing aids, but there is a common perception that because they wear aids there hearing problem has disappeared. That is not always so. With a bit of common sense and courtesy, we can help hearing impaired people function better in the workplace and receive a fair go.
This item presents a case study about a profoundly deaf individual working in a hospital.
If you are considering a business startup scenario where capital is required, then you will want to avoid the 7 small business start up money seeking mistakes that destroy your ability to secure financing