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    ERVICE

    As I write this there are thousands, hundreds of thousands of auctions on eBay, some run professionally, others not so much. We want our auctions to stand out and we’re going to accomplish by tr

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    There is a certain amount of trust required to take out your credit card and give money to someone you don’t know. And while security is MUCH better than in previous years, it would still behoove us to present as professional image as possible when dealing with our customers.

    Speaking personally I expect to immediately receive a confirmation email stating the details of the sale. When this arrives, at least I know that the transaction was accepted and things are proceeding normally.

    It’s a given that people are looking for bargains on eBay; also that they expect the goods to be EXACTLY as represented. Thus, this article isn’t about that, since I’ll assume you’re a “stand up” ebayer, ready to do the right thing. That begs the question, how can you do the right thing in your auction, and still get noticed?

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    As I write this there are thousands, hundreds of thousands of auctions on eBay, some run professionally, others not so much. We want our auctions to stand out and we’re going to accomplish by tre

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    s professional image as possible when dealing with our customers.

    Speaking personally I expect to immediately receive a confirmation email stating the details of the sale. When this arrives, at least I know that the transaction was accepted and things are proceeding normally.

    It’s a given that people are looking for bargains on eBay; also that they expect the goods to be EXACTLY as represented. Thus, this article isn’t about that, since I’ll assume you’re a “stand up” ebayer, ready to do the right thing. That begs the question, how can you do the right thing in your auction, and still get noticed?

    CUSTOMER SERVICE

    As I write this there are thousands, hundreds of thousands of auctions on eBay, some run professionally, others not so much. We want our auctions to stand out and we’re going to accomplish by tr

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    that the transaction was accepted and things are proceeding normally.

    It’s a given that people are looking for bargains on eBay; also that they expect the goods to be EXACTLY as represented. Thus, this article isn’t about that, since I’ll assume you’re a “stand up” ebayer, ready to do the right thing. That begs the question, how can you do the right thing in your auction, and still get noticed?

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    As I write this there are thousands, hundreds of thousands of auctions on eBay, some run professionally, others not so much. We want our auctions to stand out and we’re going to accomplish by tr

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    icle isn’t about that, since I’ll assume you’re a “stand up” ebayer, ready to do the right thing. That begs the question, how can you do the right thing in your auction, and still get noticed?

    CUSTOMER SERVICE

    As I write this there are thousands, hundreds of thousands of auctions on eBay, some run professionally, others not so much. We want our auctions to stand out and we’re going to accomplish by tr

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    ERVICE

    As I write this there are thousands, hundreds of thousands of auctions on eBay, some run professionally, others not so much. We want our auctions to stand out and we’re going to accomplish by treating our customer, exactly like we’d like to be treated.

    First, no matter where you live in the country and/or the world, if you’re reading this, you’re connected to the net. Thus, you can send and receive emails and so too can your customer; knowing this, we’ll want to send them an email that is professional, detailed oriented, and also understands their emotions.

    Tell them when they can expect to receive their merchandise. Of course this may vary depending on several factors; time of year, size of merchandise, who is the shipper, but these are things that YOU are aware of and can artfully weave them into your email.

    Remind them of the auction number and what exactly they purchased. Yours may not be the only auction they won, so remind them of the purchase, your auction ID and the price of the auction.

    While th

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