| Suggest You |
Hubs | Hubbers | Topics | Request |
| #1 in Business | Subscribe Email Print |
|
You are here: Home > Internet and Businesses Online > Internet Marketing > Does Your Online Copy Talk? |
|
Suggest You - Does Your Online Copy Talk?
What is Superior Service? e. It should sell the mechanism, just as hard as the opening sells the promise, and it must continue to captivate and engage the reader's interest and build his desire."Waiter, there is a fly in my soup!""I am so sorry sir; let me replace that for you""I am so sorry sir; let me replace that for you and your entr?e will be free of charge""I am so sorry sir, let me replace that for you and have a free bottle of champagne on the house.""I am so sorry sir, let me replace that for you and as a mark of how much we value your custom, your meal will be free tonight"Are any of these responses superior service?No, they are not.No application of corrective action can retrieve a situation where such a basic need as hygiene and cleanliness has been breached in a restaurant.The requirements of customers for service follow a fairly simple hierarchy. At the basic leve In the later stages of product competition, where the market is sophisticated, and it seems that everyone has the same technology, the same promise, the same price, a new strategy is in order. At this stage your 'reason why' should take center stage. Move it up from the anonymity of the body copy, and put it in your headline. It is now just as vital as your promise, no longer just a proof element, but a new, fresh incentive for your prospect to read your ad. Another place in your copy where this reaction commonly arises is where you offer a special price or discount. Your prospect is suspicious. Many advertisers ignore this fact, and are shocked to discover that a price reduction does nothing to increase sales. What you must realize is that a price cut, like a promise or a claim or a benefit is only as good as the words you use to describe it, and the strategy you use to present it. Price cuts should be justified. There must be a reason for them. A 'reason why' you are doin Business 101: Always Pay Your Business Debts THE UNSPOKEN DIALOGUE When it comes to online copywriting, it's not the words you use that count. It's the reaction to those words in the mind of the reader, as he reads them on the screen…As business owners, we have a responsibility to pay our debts. Whether it’s paying our bills, finalizing payment for a service provided, or paying our employees we are the ones who are accountable to ensure that all business expenses get paid in a timely manner.Withholding payments from any person or company will only hurt your business in the long run. I will go into more detail at a later date but for now here are my reasons why:You will lose trust in the person you are withholding payments from. Losing trust in employees and clients will rapidly push your business over the cliff - you’ll be committing corporate suicide.It will be difficult to attain recurring business. Who wants to do business with someone wh And it's your ability to anticipate and plan out those reactions that spells the difference between being able to get your web site visitors to opt-in or buy your product in sufficient numbers to make your business a success. It's like a dialogue between two people, divorced in time and space. You are feeding your reader images, ideas, and emotions across the continuum, in a carefully planned sequence... and he is feeding you back reactions. You plan for certain reactions, and do your best to make them come about. You hope your reader will understand and agree with the assertions you put forward, and that he will share in the emotions you are suggesting he feel. Included among these reactions are demands, questions, and anticipations, which must be answered, or your copy will fail... When you've successfully aroused your prospect's interest, his reaction may be to demand more information, more image, and more desire from your copy, as if to say... hmmm, tell me more? Where you have inflamed his desire, he will demand proof. And even when you demonstrate proof, he is likely to demand to know how those results are to be achieved, so he can judge for himself whether or not the product will work for HIM. CREATIVE SCHIZOPHRENIA... So your challenge is to play a dual role. You must be copywriter and prospect at the same time. You must walk in his shoes, sense his reactions, feel what he feels at each point in the copy... so you can switch direction at the precise moment his demands arise, and answer them. This fracturing of your mind is one of the most difficult skills to master in copywriting. And naturally it demands a great deal of research into the product, and the market you're working with. This sensitivity is one of the key distinctions between writing "good enough" copy... and writing grand slam home run copy that pulls in obscene returns. Those anticipation points are crucial. If you miss them, you lose the interest of your reader. Let's examine one of these demands in more detail. At some point in your copy, your prospect generally will ask this question. “How does your product do all these good things you say it does?” First you must anticipate where this question will arise, and then answer it. "REASON WHY" Notice this a very specific kind of proof. It's not a testimonial or an authoritative endorsement. Your prospect is asking for an explanation of the "reason why" something works, which may or may not be included in the aforementioned. It is an explanation of the mechanism behind the magic. I have seen ads that included every conceivable proof element under the sun fail, because they left this simple device out. They failed to demonstrate the 'reason why' the product delivered the promised results. Of course John E. Kennedy and Claude C. Hopkins are well known for popularizing the importance of this idea at the turn of the last century, and today many direct response ads make use of it to some degree. But how much 'reason why' is enough, how much is too much, and where in the copy does it belong? WHEN TO USE LOGIC AND REASONING IN YOUR COPY The answer to these questions comes from your market. Are you writing to those who already understand the reasons why your product can do what you claim? Do they accept those reasons as valid? If so, there is not much point in wasting the reader’s attention with a lot of 'reason why' copy. For example, if you are writing a car ad today, and the car you are writing about has ABS brakes, all you need do is name this mechanism. Millions of dollars of advertising, perhaps hundreds of millions that has gone before you, has distilled the logic and workings of this technology down to a three letter acronym that just about everyone with a license to drive understands. You simply name the feature, tie it to a benefit, and then move on. But what about the vast array of products that present a new promise, but where the prospect does not yet understand the mechanism behind the claim? Here it is a simple matter of building a strong promise, backed up by a 'reason why' the product delivers on the claim. In the early days of ABS for example, the pioneers made the promise of greater safety, and then backed up that claim with a reason why. Safe, because you could now steer while braking in slippery conditions, and so on. Of course, the cardinal sin is to make your 'reason why' copy dull and boring. It is not scientific discourse. It should sell the mechanism, just as hard as the opening sells the promise, and it must continue to captivate and engage the reader's interest and build his desire. In the later stages of product competition, where the market is sophisticated, and it seems that everyone has the same technology, the same promise, the same price, a new strategy is in order. At this stage your 'reason why' should take center stage. Move it up from the anonymity of the body copy, and put it in your headline. It is now just as vital as your promise, no longer just a proof element, but a new, fresh incentive for your prospect to read your ad. Another place in your copy where this reaction commonly arises is where you offer a special price or discount. Your prospect is suspicious. Many advertisers ignore this fact, and are shocked to discover that a price reduction does nothing to increase sales. What you must realize is that a price cut, like a promise or a claim or a benefit is only as good as the words you use to describe it, and the strategy you use to present it. Price cuts should be justified. There must be a reason for them. A 'reason why' you are doin The Number One Small Business Marketing Strategy hmmm, tell me more? Where you have inflamed his desire, he will demand proof. And even when you demonstrate proof, he is likely to demand to know how those results are to be achieved, so he can judge for himself whether or not the product will work for HIM.Many small businesses have a difficult time growing and maintaining sales. This problem is often caused by a number of circumstances and events that are out of their direct control. Many forces can be blamed for tough times in a business, but the offender typically is the absence of one element: a competitive marketing strategy.Most entrepreneurs have a basic understanding of the importance of a small business marketing strategy. However, it’s safe to say that a large majority of them don’t have one in place. These businesses do little marketing whatsoever and claim, ‘I get all of my business from word of mouth.’ This is not a strategy but a flimsy hope that clings to the value of one’s reputation. All it takes is one unhappy customer CREATIVE SCHIZOPHRENIA... So your challenge is to play a dual role. You must be copywriter and prospect at the same time. You must walk in his shoes, sense his reactions, feel what he feels at each point in the copy... so you can switch direction at the precise moment his demands arise, and answer them. This fracturing of your mind is one of the most difficult skills to master in copywriting. And naturally it demands a great deal of research into the product, and the market you're working with. This sensitivity is one of the key distinctions between writing "good enough" copy... and writing grand slam home run copy that pulls in obscene returns. Those anticipation points are crucial. If you miss them, you lose the interest of your reader. Let's examine one of these demands in more detail. At some point in your copy, your prospect generally will ask this question. “How does your product do all these good things you say it does?” First you must anticipate where this question will arise, and then answer it. "REASON WHY" Notice this a very specific kind of proof. It's not a testimonial or an authoritative endorsement. Your prospect is asking for an explanation of the "reason why" something works, which may or may not be included in the aforementioned. It is an explanation of the mechanism behind the magic. I have seen ads that included every conceivable proof element under the sun fail, because they left this simple device out. They failed to demonstrate the 'reason why' the product delivered the promised results. Of course John E. Kennedy and Claude C. Hopkins are well known for popularizing the importance of this idea at the turn of the last century, and today many direct response ads make use of it to some degree. But how much 'reason why' is enough, how much is too much, and where in the copy does it belong? WHEN TO USE LOGIC AND REASONING IN YOUR COPY The answer to these questions comes from your market. Are you writing to those who already understand the reasons why your product can do what you claim? Do they accept those reasons as valid? If so, there is not much point in wasting the reader’s attention with a lot of 'reason why' copy. For example, if you are writing a car ad today, and the car you are writing about has ABS brakes, all you need do is name this mechanism. Millions of dollars of advertising, perhaps hundreds of millions that has gone before you, has distilled the logic and workings of this technology down to a three letter acronym that just about everyone with a license to drive understands. You simply name the feature, tie it to a benefit, and then move on. But what about the vast array of products that present a new promise, but where the prospect does not yet understand the mechanism behind the claim? Here it is a simple matter of building a strong promise, backed up by a 'reason why' the product delivers on the claim. In the early days of ABS for example, the pioneers made the promise of greater safety, and then backed up that claim with a reason why. Safe, because you could now steer while braking in slippery conditions, and so on. Of course, the cardinal sin is to make your 'reason why' copy dull and boring. It is not scientific discourse. It should sell the mechanism, just as hard as the opening sells the promise, and it must continue to captivate and engage the reader's interest and build his desire. In the later stages of product competition, where the market is sophisticated, and it seems that everyone has the same technology, the same promise, the same price, a new strategy is in order. At this stage your 'reason why' should take center stage. Move it up from the anonymity of the body copy, and put it in your headline. It is now just as vital as your promise, no longer just a proof element, but a new, fresh incentive for your prospect to read your ad. Another place in your copy where this reaction commonly arises is where you offer a special price or discount. Your prospect is suspicious. Many advertisers ignore this fact, and are shocked to discover that a price reduction does nothing to increase sales. What you must realize is that a price cut, like a promise or a claim or a benefit is only as good as the words you use to describe it, and the strategy you use to present it. Price cuts should be justified. There must be a reason for them. A 'reason why' you are doin What Ever Happened To Quality? l these good things you say it does?” First you must anticipate where this question will arise, and then answer it.In his essay, "Quality", written in 1911, the great writer, John Galsworthy, recounts the tale of two brothers. Shoemakers with their own shop somewhere near the end of the 19th century, they exemplify the issue of quality in Mr. Galsworthy's mind. They knew each customer. They made patterns of the customers' feet, cut the shoes to fit, had the customer try the shoes, and then adjusted the shoes as necessary to each customer's satisfaction, offering to take the cost off the bill if the shoes or boots were not acceptable.In time, faster, cheaper, and more efficient ways were found to make shoes and boots, and the little shopkeeper was, at the last, forced into barely being able to survive. Until the last, he insisted on making only "REASON WHY" Notice this a very specific kind of proof. It's not a testimonial or an authoritative endorsement. Your prospect is asking for an explanation of the "reason why" something works, which may or may not be included in the aforementioned. It is an explanation of the mechanism behind the magic. I have seen ads that included every conceivable proof element under the sun fail, because they left this simple device out. They failed to demonstrate the 'reason why' the product delivered the promised results. Of course John E. Kennedy and Claude C. Hopkins are well known for popularizing the importance of this idea at the turn of the last century, and today many direct response ads make use of it to some degree. But how much 'reason why' is enough, how much is too much, and where in the copy does it belong? WHEN TO USE LOGIC AND REASONING IN YOUR COPY The answer to these questions comes from your market. Are you writing to those who already understand the reasons why your product can do what you claim? Do they accept those reasons as valid? If so, there is not much point in wasting the reader’s attention with a lot of 'reason why' copy. For example, if you are writing a car ad today, and the car you are writing about has ABS brakes, all you need do is name this mechanism. Millions of dollars of advertising, perhaps hundreds of millions that has gone before you, has distilled the logic and workings of this technology down to a three letter acronym that just about everyone with a license to drive understands. You simply name the feature, tie it to a benefit, and then move on. But what about the vast array of products that present a new promise, but where the prospect does not yet understand the mechanism behind the claim? Here it is a simple matter of building a strong promise, backed up by a 'reason why' the product delivers on the claim. In the early days of ABS for example, the pioneers made the promise of greater safety, and then backed up that claim with a reason why. Safe, because you could now steer while braking in slippery conditions, and so on. Of course, the cardinal sin is to make your 'reason why' copy dull and boring. It is not scientific discourse. It should sell the mechanism, just as hard as the opening sells the promise, and it must continue to captivate and engage the reader's interest and build his desire. In the later stages of product competition, where the market is sophisticated, and it seems that everyone has the same technology, the same promise, the same price, a new strategy is in order. At this stage your 'reason why' should take center stage. Move it up from the anonymity of the body copy, and put it in your headline. It is now just as vital as your promise, no longer just a proof element, but a new, fresh incentive for your prospect to read your ad. Another place in your copy where this reaction commonly arises is where you offer a special price or discount. Your prospect is suspicious. Many advertisers ignore this fact, and are shocked to discover that a price reduction does nothing to increase sales. What you must realize is that a price cut, like a promise or a claim or a benefit is only as good as the words you use to describe it, and the strategy you use to present it. Price cuts should be justified. There must be a reason for them. A 'reason why' you are doin eMail Marketing: 8 Tips on Sending HTML eMails cept those reasons as valid? If so, there is not much point in wasting the reader’s attention with a lot of 'reason why' copy. For example, if you are writing a car ad today, and the car you are writing about has ABS brakes, all you need do is name this mechanism. Millions of dollars of advertising, perhaps hundreds of millions that has gone before you, has distilled the logic and workings of this technology down to a three letter acronym that just about everyone with a license to drive understands. You simply name the feature, tie it to a benefit, and then move on.1. Size of the Html emails:Size does matters. If the emails are bulky, spam filters think they are spam. So they will be deleted or directed to junk folder. Better be less than 20 kb.To make Html emails with small sizes follow these principles- Don't use WYSIWYG editors to create Html emails. Don't attach images to messages. Upload the images to your website and link from there. Mind attachements that you will send with emails.2. Javascripts and executable attachments:Don't insert javascripts and those sort of things in your Html emails. They potentially decrease the deliverability of your email in to your subscribers inboxes, because people disables these in their email clients to run.3. Html But what about the vast array of products that present a new promise, but where the prospect does not yet understand the mechanism behind the claim? Here it is a simple matter of building a strong promise, backed up by a 'reason why' the product delivers on the claim. In the early days of ABS for example, the pioneers made the promise of greater safety, and then backed up that claim with a reason why. Safe, because you could now steer while braking in slippery conditions, and so on. Of course, the cardinal sin is to make your 'reason why' copy dull and boring. It is not scientific discourse. It should sell the mechanism, just as hard as the opening sells the promise, and it must continue to captivate and engage the reader's interest and build his desire. In the later stages of product competition, where the market is sophisticated, and it seems that everyone has the same technology, the same promise, the same price, a new strategy is in order. At this stage your 'reason why' should take center stage. Move it up from the anonymity of the body copy, and put it in your headline. It is now just as vital as your promise, no longer just a proof element, but a new, fresh incentive for your prospect to read your ad. Another place in your copy where this reaction commonly arises is where you offer a special price or discount. Your prospect is suspicious. Many advertisers ignore this fact, and are shocked to discover that a price reduction does nothing to increase sales. What you must realize is that a price cut, like a promise or a claim or a benefit is only as good as the words you use to describe it, and the strategy you use to present it. Price cuts should be justified. There must be a reason for them. A 'reason why' you are doin Using Copywriting in Your Email Campaign e. It should sell the mechanism, just as hard as the opening sells the promise, and it must continue to captivate and engage the reader's interest and build his desire.Want to double or triple the number of new leads and customers you generate each month with your emails? Try focusing your Email campaign with copywriting techniques.Copywriting in Emails is the art of using attractively written content focusing around a service or product to sell. A tool used to tempt the reader by making the items for sale seem attractive, desirable and at the same time benificial.Copywriting is often described as a play on words where the best and the most persuasive campaigns win.Whenever you email someone, you’re basically trying to sell a point. So what better way to communicate than with the language of copywriting in your Emails.The secret is to balance the right blend of benefits and features in In the later stages of product competition, where the market is sophisticated, and it seems that everyone has the same technology, the same promise, the same price, a new strategy is in order. At this stage your 'reason why' should take center stage. Move it up from the anonymity of the body copy, and put it in your headline. It is now just as vital as your promise, no longer just a proof element, but a new, fresh incentive for your prospect to read your ad. Another place in your copy where this reaction commonly arises is where you offer a special price or discount. Your prospect is suspicious. Many advertisers ignore this fact, and are shocked to discover that a price reduction does nothing to increase sales. What you must realize is that a price cut, like a promise or a claim or a benefit is only as good as the words you use to describe it, and the strategy you use to present it. Price cuts should be justified. There must be a reason for them. A 'reason why' you are doing what you are doing. Without it, you are selling with only a fraction of the power. Copyright 2006 Daniel Levis
HTTP = HTML link (for blogs, profiles,phorums):
Related Articles:Key Elements To Building A Business Creativity and Innovation Management: Generating Better Ideas What's The Difference Between An E-book And A Special Report?
|