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Suggest You - Profiles of the Powerful: Advertising Exec Steve Grasse
Mortgage Leads, Quality is to Be Considered y learned how those small retailers did their newspaper advertising.To get right to the point of the title of this article, if you are a loan officer or a mortgage broker and you are on the market for mortgage leads, quality is one thing to be considered.By quality I mean fresh or what is better known as “real time.”Fresh leads are delivered to you hot off the press and they are anywhere from a matter of seconds old to no more than twenty-four hours old.Anything else is pretty much recycled.By recycled I mean that the leads have been sold multiple times to many different loan officers or even passed around from lead company to lead company.Another term for these types of leads in the industry is junk leads.I mean, what are the chances of closing a deal on a lead after you are the tenth loan officer to receive it.In no way would this be considered quality.Here is how you can be sure that you are receiving good quality leads.Call someone in the customer service department of the mortgage lead company that you are considering working with.Ask them how they obtain their leads.You will want to hear that they obtain their leads through web sites they own and operate on their own.If they are doing it an During the year at the paper, he got to know and got to be friendly with many of his customers. He realized that most of them didn't have a lot of confidence in the help they were getting from the paper. He believed that he could help them do better advertising, advertising that actually worked and could be tracked. He doesn't know why he believed that but he believed it. He remembered Pete's Place in a rather nostalgic way. Pete's Place was a restaurant in Ottsville just north of Doylestown. Their ad always ran on the same page with other restaurants. All of the ads were the same size, were laid out in a conventional rectangle and had many of the same messages: good food, low prices, family atmosphere, etc. Pete's Place was pretty much the same as a lot of places in that part of the country. Associations Must Either Partner or Perish After ten minutes with Ed Tettemer in the offices of the agency he founded with partner, Steve Red, you begin to understand the agency's passion for excellence. After an hour with Ed, you begin to understand the intensity of his personal passion. You begin to understand it but I have a feeling that, even after days and days of exposure to him, you probably wouldn't get the whole picture.The reason for any professional or trade association to exist is for the purpose of synergistic and mutual improvement of the persons and organizations involved is a particular industry or profession. I believe an association to be a gathering of people with similar interests and goals. This gathering must be a multi-faceted partnering alliance between members (including associate or supplier members), officers and paid staff.In every association with which I currently hold membership or have held membership, I've have experienced a class structure. While I believe this class structure is generally unintentional, it is none-the-less destructive and at cross-purposes to the associations’ stated mission. The officers usually make policy and the rules for all to follow. The staff works hard to serve the officers, more so than the membership. This is because they believe, or have the perception, that they hold their jobs at the pleasure of the board of directors. While operational staff generally works under, and is hired by, an executive director or executive vice president, the staff people see their jobs as being at risk when they inform board members on things the board members do not want to hear. "Passion," the word, may seem descriptive of a complicated set of feelings and opinions. Oddly, in thinking about Ed Tettemer's passion for his agency and its clients, it seems rather simple. It's just that he wants everything to be excellent: excellent clients, excellent co-workers, excellent marketing solutions, excellent creative executions, excellent everything. "Where'd you go to college, Ed?" (A question most interviewers ask without expecting surprises in the response.) "Never went to college. Dropped out of high school and never looked back. Got my college degree at the Elkman agency and my graduate degree at Earle Palmer Brown." Maybe it's best to start at the beginning. Ed was born and raised and was "scared of the city," living in a rather parochial environment. His Father was a sheriff in Bucks County and his Mother worked as a secretary in the office of the small township where they lived. Theirs was a simple life, a good life in a small town atmosphere. He and his Dad fished a lot and they ate what they caught. The vegetables on their table came from their garden except for the mushrooms they harvested after heavy rains. It seemed to be an uncomplicated existence far from the pressures and tensions of traditional business, especially the advertising business. Dad was pretty much occupied with his job and the politics of the community. Mom was more influential on the lives of Ed and his older brother. Neither parent made strong suggestions about what Ed and his brother did to prepare them for a career. They were good people and Mom, especially, influenced the way Ed has turned out. She was passionate about music and books. Ed is, too. She preached, "Keep your eyes and ears open." Ed tries to do that. All she wanted for her children was for them to be happy and she didn't try to control their every move. Today, Ed appreciates that. His childhood was a happy one. He liked to fish. He played a lot of baseball. He was a fairly typical American kid. Then, when he was in high school, there was a dramatic change. It was called the Viet Nam War. Consistent with how many people felt at the time, his older brother took off for Canada to resist the war. That had severe, negative impact on life in peaceful Bucks County. Overnight, the Tettemer family became pariahs. Friends deserted them. The community changed its view of them. Church changed. Bad stuff! Clearly, that situation had a powerful influence on Ed's psyche. He dropped out of high school and spent over three years hitch hiking all over the country. He found ways to make enough money to do a lot of both savory and unsavory things. He was a confused young man wandering the country during confusing times. But he never lost touch with his Mother and Dad so, ultimately, he went home to Bucks County and found a job working as a glorified gopher for the Doylestown Intelligencer. He ran ads back and forth from the paper to its small, retail advertisers. He says, "I guess I was a junior account executive and didn't know it." He delivered ad proofs, started helping small stores with their ad copy and quickly learned how those small retailers did their newspaper advertising. During the year at the paper, he got to know and got to be friendly with many of his customers. He realized that most of them didn't have a lot of confidence in the help they were getting from the paper. He believed that he could help them do better advertising, advertising that actually worked and could be tracked. He doesn't know why he believed that but he believed it. He remembered Pete's Place in a rather nostalgic way. Pete's Place was a restaurant in Ottsville just north of Doylestown. Their ad always ran on the same page with other restaurants. All of the ads were the same size, were laid out in a conventional rectangle and had many of the same messages: good food, low prices, family atmosphere, etc. Pete's Place was pretty much the same as a lot of places in that part of the country. Medical Billing - DME Software Add Ons Never went to college. Dropped out of high school and never looked back. Got my college degree at the Elkman agency and my graduate degree at Earle Palmer Brown."Everybody loves the extras. Getting what you pay for is one thing, but when you get those extra items, is when you feel like you're getting more for your money. In the world of medical billing, this is no different. Unfortunately, most software systems don't give you those extras at no cost. Still, there nice to have when you want to do a little bit more than just bill for services rendered. So what are some of the more common extras that come with DME software?One of the common items that come extra with DME software is what is called barcoding. Barcoding has actually been going on for quite some time in the retail world. Just go to the local supermarket and you'll find those Universal Product Codes, called UPC codes, all over the place. As a matter of fact, most supermarkets now have automated checkouts using these UPC codes. How UPC codes work is beyond the scope of this article, but briefly, what the manufacturer of the item does is place a special code on each package that needs a special reader to read the price associated with it. This price is then stored in the system so that when the code is read, which is the product code, the price comes up on the register and is added to the subtota Maybe it's best to start at the beginning. Ed was born and raised and was "scared of the city," living in a rather parochial environment. His Father was a sheriff in Bucks County and his Mother worked as a secretary in the office of the small township where they lived. Theirs was a simple life, a good life in a small town atmosphere. He and his Dad fished a lot and they ate what they caught. The vegetables on their table came from their garden except for the mushrooms they harvested after heavy rains. It seemed to be an uncomplicated existence far from the pressures and tensions of traditional business, especially the advertising business. Dad was pretty much occupied with his job and the politics of the community. Mom was more influential on the lives of Ed and his older brother. Neither parent made strong suggestions about what Ed and his brother did to prepare them for a career. They were good people and Mom, especially, influenced the way Ed has turned out. She was passionate about music and books. Ed is, too. She preached, "Keep your eyes and ears open." Ed tries to do that. All she wanted for her children was for them to be happy and she didn't try to control their every move. Today, Ed appreciates that. His childhood was a happy one. He liked to fish. He played a lot of baseball. He was a fairly typical American kid. Then, when he was in high school, there was a dramatic change. It was called the Viet Nam War. Consistent with how many people felt at the time, his older brother took off for Canada to resist the war. That had severe, negative impact on life in peaceful Bucks County. Overnight, the Tettemer family became pariahs. Friends deserted them. The community changed its view of them. Church changed. Bad stuff! Clearly, that situation had a powerful influence on Ed's psyche. He dropped out of high school and spent over three years hitch hiking all over the country. He found ways to make enough money to do a lot of both savory and unsavory things. He was a confused young man wandering the country during confusing times. But he never lost touch with his Mother and Dad so, ultimately, he went home to Bucks County and found a job working as a glorified gopher for the Doylestown Intelligencer. He ran ads back and forth from the paper to its small, retail advertisers. He says, "I guess I was a junior account executive and didn't know it." He delivered ad proofs, started helping small stores with their ad copy and quickly learned how those small retailers did their newspaper advertising. During the year at the paper, he got to know and got to be friendly with many of his customers. He realized that most of them didn't have a lot of confidence in the help they were getting from the paper. He believed that he could help them do better advertising, advertising that actually worked and could be tracked. He doesn't know why he believed that but he believed it. He remembered Pete's Place in a rather nostalgic way. Pete's Place was a restaurant in Ottsville just north of Doylestown. Their ad always ran on the same page with other restaurants. All of the ads were the same size, were laid out in a conventional rectangle and had many of the same messages: good food, low prices, family atmosphere, etc. Pete's Place was pretty much the same as a lot of places in that part of the country. Business Phone Etiquette e community. Mom was more influential on the lives of Ed and his older brother. Neither parent made strong suggestions about what Ed and his brother did to prepare them for a career. They were good people and Mom, especially, influenced the way Ed has turned out. She was passionate about music and books. Ed is, too. She preached, "Keep your eyes and ears open." Ed tries to do that. All she wanted for her children was for them to be happy and she didn't try to control their every move. Today, Ed appreciates that.Phone calls are crucial in running a business, and telephone etiquette is integral to the success of a business communications. The telephone is one of the primary points of contact between customers and dealers for most businesses.Millions of business calls are made everyday. Proper telephone etiquette is imperative in order for a business to succeed. Etiquette means to present oneself favorably through proper conduct. Good phone etiquette helps improve the lines of communication between a customer/client and business associates.One should always answer al phone calls before the third ring. When you answer you should convey a sense of warmth and enthusiasm. Always speak in a clear, slow and direct manner, and always identify yourself and your company to the caller. Avoid using jargon or euphemisms while speaking. Replace "I don't know" with "let me find out." Take telephone messages completely and accurately. Don't leave people on hold for too long. Don't use a speakerphone unless absolutely necessary. Leave a suitable updated message on your answering machine. Finally, train all your employees to adhere to the above phone call protocol.Mobile phones have their own special rules of etique His childhood was a happy one. He liked to fish. He played a lot of baseball. He was a fairly typical American kid. Then, when he was in high school, there was a dramatic change. It was called the Viet Nam War. Consistent with how many people felt at the time, his older brother took off for Canada to resist the war. That had severe, negative impact on life in peaceful Bucks County. Overnight, the Tettemer family became pariahs. Friends deserted them. The community changed its view of them. Church changed. Bad stuff! Clearly, that situation had a powerful influence on Ed's psyche. He dropped out of high school and spent over three years hitch hiking all over the country. He found ways to make enough money to do a lot of both savory and unsavory things. He was a confused young man wandering the country during confusing times. But he never lost touch with his Mother and Dad so, ultimately, he went home to Bucks County and found a job working as a glorified gopher for the Doylestown Intelligencer. He ran ads back and forth from the paper to its small, retail advertisers. He says, "I guess I was a junior account executive and didn't know it." He delivered ad proofs, started helping small stores with their ad copy and quickly learned how those small retailers did their newspaper advertising. During the year at the paper, he got to know and got to be friendly with many of his customers. He realized that most of them didn't have a lot of confidence in the help they were getting from the paper. He believed that he could help them do better advertising, advertising that actually worked and could be tracked. He doesn't know why he believed that but he believed it. He remembered Pete's Place in a rather nostalgic way. Pete's Place was a restaurant in Ottsville just north of Doylestown. Their ad always ran on the same page with other restaurants. All of the ads were the same size, were laid out in a conventional rectangle and had many of the same messages: good food, low prices, family atmosphere, etc. Pete's Place was pretty much the same as a lot of places in that part of the country. Primary Requisites For A Successful Home Business eaceful Bucks County. Overnight, the Tettemer family became pariahs. Friends deserted them. The community changed its view of them. Church changed. Bad stuff!Running a home business has always interested people especially mothers and the home bound. However starting the business is not a game. It does not involve simply setting up your computer and beginning. People are often deterred from venturing further, when they become aware of some of the complexities included with regards to taxation, insurance and others.The primary ploy is to get rid of home-office related expenditure. This is a smart move but will require undertaking certain steps. You will have to use the office space solely for your business work. You should not use it for family affairs even after work hours. The IRS will qualify you for the above privilege only if you satisfy at least one of the three conditions: the office place should not be a part of your house; you should use the office as a meeting place with clients or it should be your “Foremost business location”.Now what are the advantages by doing so? You can easily get rid of expenses meant for your entire dwelling like renovations, mortgage interest, property taxes, insurance and utilities. The money to be deducted can be calculated by dividing the area of your workplace by the area of your entire house in square feet.O Clearly, that situation had a powerful influence on Ed's psyche. He dropped out of high school and spent over three years hitch hiking all over the country. He found ways to make enough money to do a lot of both savory and unsavory things. He was a confused young man wandering the country during confusing times. But he never lost touch with his Mother and Dad so, ultimately, he went home to Bucks County and found a job working as a glorified gopher for the Doylestown Intelligencer. He ran ads back and forth from the paper to its small, retail advertisers. He says, "I guess I was a junior account executive and didn't know it." He delivered ad proofs, started helping small stores with their ad copy and quickly learned how those small retailers did their newspaper advertising. During the year at the paper, he got to know and got to be friendly with many of his customers. He realized that most of them didn't have a lot of confidence in the help they were getting from the paper. He believed that he could help them do better advertising, advertising that actually worked and could be tracked. He doesn't know why he believed that but he believed it. He remembered Pete's Place in a rather nostalgic way. Pete's Place was a restaurant in Ottsville just north of Doylestown. Their ad always ran on the same page with other restaurants. All of the ads were the same size, were laid out in a conventional rectangle and had many of the same messages: good food, low prices, family atmosphere, etc. Pete's Place was pretty much the same as a lot of places in that part of the country. Police Background Checks - Are You Really Who You Say You Are? y learned how those small retailers did their newspaper advertising.In today's world, it seems that almost any topic is open for debate. While I was gathering facts for this article, I was quite surprised to find some of the issues I thought were settled are actually still being openly discussed.If you are hiding a secret past, you better hope that you don’t get stopped by a policeman! A police background check can pull up all sorts of information about you. And what is interesting about a police background check is that information cannot always be found by traditional methods of background searching. So beware all of you people with aliases! A police background check could be the end of hiding your past.So what exactly does the police background check find out? Let’s start out with the information that can easily be obtained by various methods like phone calling, in-person visits and the internet. Your police background check could yield convictions for criminal activity – both misdemeanors and felonies. Are you registered in any sexual offender databases? Results can be pulled from there as well as court records. Outstanding warrants out for your arrest and whether you carry a permit for a concealed weapon can also be gained from a police background check.< During the year at the paper, he got to know and got to be friendly with many of his customers. He realized that most of them didn't have a lot of confidence in the help they were getting from the paper. He believed that he could help them do better advertising, advertising that actually worked and could be tracked. He doesn't know why he believed that but he believed it. He remembered Pete's Place in a rather nostalgic way. Pete's Place was a restaurant in Ottsville just north of Doylestown. Their ad always ran on the same page with other restaurants. All of the ads were the same size, were laid out in a conventional rectangle and had many of the same messages: good food, low prices, family atmosphere, etc. Pete's Place was pretty much the same as a lot of places in that part of the country. Except for one thing. Their logo and sign was a big wagon wheel. After Ed convinced them to try to look different, their next ad was designed to be round. It stood out nicely on the page with all the rectangles. Someone once said that good advertising should zig when the competition's zags. While Ed didn't refer to that specific quote during our interview, much of what he said about Pete's Place and about Red Tettemer's work seems to support that "Zig if they Zag"idea. Ed reflects, "I think I made six bucks on the work I did for Pete's." The result? He worked with mostly small retailers for four years and developed a keen understanding of how the retailer thinks and of what it takes to motivate consumers to respond to advertising and promotion. In his own words, "I guess I didn't really know what I was doing but I liked my clients, worked hard and made a decent living." Marriage followed as did a move into Center City where he, wife Lyn and daughter Jessie still live. His first job in the city was with the old Elkman Agency where he claims to have started "Knowing nothing." His boss, Creative Director Jim Block, promised to make him into a copy writer and further promised that he would like doing it. Jim did what he promised and Ed did like it. He had five productive years there but was always the junior writer. He needed more. Off to Becker/Kanter (now Panzano & Partners,) he soon learned the logic of focusing on vertical businesses. He was a senior creative director there working almost exclusively on shopping center advertising and promotion. The "vertical" idea had great influence on him in the early days of Red Tettemer when they spent most of their effort with cable TV and entertainment accounts. He was recruited to Earle Palmer Brown where three factors influenced his thinking and his behavior. First, Brian Meridith, then the head of creative at EPB, showed him how important it was to have a good idea at the beginning of creative execution. "What's the idea? What's the idea?" was hammered into his consciousness. Second, he formed a new perspective about "vertical." While it's valuable and, at times, necessary, to focus on specific industries, it's also valuable and stimulating to have a broader base. Today's Red Tettemer is definitely broad based and probably always will be. The third factor was, perhaps, the most important. In early 1992, Ed just didn't know what to do with his career and his growing, positive reputation. "I was disillusioned. I just didn't believe in the people I worked for." Fortunately, he was allowed to do some free lance work and frequently collaborated with Steve Red with whom he had a marvelous working relationship. He got a call from Steve about working with him on several large assignments. His copy, Steve's design skills and their ability to work together so effectively brought out his assertion, "I had the time of my life working with Steve." It took Ed three years to convince Steve to join with him to form Red Tettemer in 1996. They live by their mission statement, "Energize our clients and their businesses." Ed is proud when he reports that they try hard to make their clients' competitors envious. They've followed those convictions while moving from "vertical" client groups into more general accounts. Some of their recent acquisitions are SEPTA, University of Pennsylvania Health System and Hatfield Meats. Neither Ed nor Steve has much tolerance for the traditional approach used by many age
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