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Suggest You - Finding Nurses A Healthy Work Environment
A Strategy for Attracting Higher Paying Client uries, pressure ulcer prevalence, and urinary tract infections. This enables them to benchmark or gauge how they are doing compared with other similar units and organizations across the country.Some people have little difficulty attracting and maintaining higher paying clients. Others can't get to first base. Higher paying clients consume less time, exchange energy instead of zapping yours, have higher regards for your relationship, give more referrals, pay on time, and this in turn allows you to make higher profits.When asked how I recommend raising client’s fees, I answer honestly, "It’s very difficult." Why? Let me share this story, one I'm sure you can relate to. You go to the store to buy more of something you like but you don't have to have. Before you paid $10 and now its $15. You play with the package and stand there rethinking your need, it’s value and also wondering if can find it cheaper elsewhere. You leave empty-handed or buy something else. If your price is higher, their reaction gets magnified.Another angle is to increase their deal, add something to the pot, something of perceived value. It can work if handled correctly. A value added item could be a client- only monthly teleclass or access to a membership-only website. An infopreneur can add client-only informational products.To collect higher fees, you will most likely need to change demographics, your mindset, internal and external language, marketing strategy and materials.Here is a list of ten barriers that might be interfering with attracting higher paying clients:1. Equal stature. People take the time to listen to people who are as or more important than they are. Are you at their listening level? Do you dress and act the way they do? Phone interactions require mirroring their language and thinking. Can you speak their language? Or do you need to learn. Talk as equals. Learn their mindset and shift yours. If your values are too different, then find another market. If stature doesn't match, they will smell it like cabbage cooking in a kitchen. Show a similar state of authority, confidence, and posture. Walk, talk, and sit the way they do. If their mannerisms are too assertive for you, either raise yours up or find another market.2. Thoroughly know each of their challenges and what solutions you provide that answer each challenge. What problems are they experiencing? How can you make their life or business easier? People take the path of least resistance. Be that path. Higher paying people are proud of their world and their decisions. They feel they deserve it, they took the risk that the average person doesn't take, and you need to give them that respect but also have your own.3. Be friendly with them but don't allow them to manipulate your To make a significant difference in outcomes, nurses at all levels have to be knowledgeable about and involved in the process. Keeping staff informed about the results of quality monitoring and engaging them in needed improvements is vital. Find out which indicators your hospital or unit is addressing, and look for ways to participate in the improvement plans. Don’t be surprised to see staff nurses collecting data, presenting results in formal and informal ways, and leading interdisciplinary improvement teams! Force 8: Consultation and resources Patient care and the healthcare work environment are very complex. Having access to internal or external experts in the field is a valuable asset. In particular, staff nurses can benefit greatly from consultation with advanced practice nurses. This supports staff in managing complex patients and guides them in using evidence-based interventions. Additionally, healthy workplaces encourage nurses to be involved in professional organizations, where they can find opportunities for networking, information sharing, and leading-edge initiatives. Specialty organizations are wonderful places to keep abreast of changes in your chosen practice arena through conferences, journals, and websites. Inquire about how your present or future employer is involved in professional and community organizations outside of nursing, too. Many facilities support the efforts of their employees to provide time and services to groups like Habitat for Humanity, Big Brothers, and the American Red Cross. What an important way to demonstrate a commitment to the spirit of community service! Force 9: Autonomy This force addresses a nurse’s ability to assess patient needs and to provide care based on competence, professional expertise, and knowledge. Achieving this goal requires organizations to have policies and procedures that guide nursing practice based on national standards. It is essential for nurses to have access to the latest literature and information. Things to look for are access to the Internet, libraries, and other literature sources. Are reference texts and specialty journals available and accessible to staff? These resources, plus opportunities to develop and maintain competence, are essential for providing care as an individual clinician and as a member of the interdisciplinary team. Force 10: Community and the healthcare organization Nurses have much to offer and to gain from professional and community partnerships. Seek out organizations that have made strides in developing relationships of this nature. In particular, partnerships between schools of nursing and practice set Time Attendance Equipment Nurses today are in the enviable position of having numerous choices for employment. Choosing the right professional position, whether your first or a subsequent job, can be both an exciting and a daunting experience. There are many factors to consider, including the desired specialty, shift preferences, part-time or full-time, type and location of the organization, available orientation and continuing education options, and salary and benefits.Time attendance equipment is a device that keeps track of employee’s hours in an organization. There are several time attendance equipments available in the market and some are manufactured as per the requirements of the particular organization. Most time attendance equipment allows employees to use their thumbprint or swipe a card to record time. Some uses retinas and palms. Time attendance equipment helps to manage working hours in various fields. Certain time attendance equipment can also function as security checks. Both government and non-governmental organizations use time attendance equipment. Its basic working feature is to collect the data of the employees as they come in and leave the office.A wide range of time attendance equipment, providing a variety of capabilities and functions are available today. They all basically gather data from the attendance information, maintain reports and process input as desired by the managers. Companies, organization, and industries that have difficulty in managing employees and resources commonly use time attendance equipment. Areas in which time attendance equipment is generally used include financial services, healthcare, retail management, transportation or distribution, government, hospitality, and manufacturing.Today’s time attendance equipment falls into one of three basic categories: time clock oriented, computer timekeeper oriented, and computer entry/employee oriented. Major instruments include clock ribbons, time cards, computer clocks, electronic time clock systems, time clocks, mobile time and attendance tools, time stamps, and summarizing time clocks. Employee attendance tracking software, recorders, timers, biometric and proximity readers, as well as other personnel control and security accessories are also incorporated in this category.Time attendance equipment is a complete solution for organizations that have hundreds of employees and varying shifts. It is also ideal for those organizations that have break shifts. The equipments are available in diverse configurations. These configurations are the main factor to determine the price of the equipment. Before purchasing time attendance equipment, always check its reliability, functionality, and the value for money. Always go for a technology which is generally applicable on various environments and scenarios. Hospitals, in particular, are competing with each other to attract new graduates and experienced nurses to their staffs. While all of the above considerations are important, many organizations are looking to distinguish themselves by creating healthy work environments that not only help attract nurses but also help retain them. Increasingly, nursing leaders are turning to the American Nurses Credentialing Center’s (ANCC’s) Magnet Recognition Program to assist them in this process. Currently, there are slightly more than 200 Magnet-designated facilities in the country, with a few international sites as well. You can view the list of Magnet facilities on the ANCC website, www.nursingworld.org/ancc/magnet/index.html, to find hospitals in your area or across the country. While a seemingly small number of hospitals have earned this Olympic gold medal for nursing, many more organizations are actively on the journey. To achieve Magnet designation, organizations must demonstrate levels of excellence in 14 Forces of Magnetism. Additionally, some hospitals are adopting the Magnet forces as guidelines for improving their work environments even if they choose not to pursue official designation. As it turns out, not only are Magnets good places for nurses to work, but they are also good places for patients to receive care. What a winning combination! These claims are supported by a growing body of evidence derived from research conducted independently. Emerging from the studies is the fact that Magnets have several important characteristics that set them apart from the crowd. The ANCC cites that these critical qualities include support for continuing professional development, high levels of staff empowerment, control over the practice environment, visible and supportive nurse leaders, lower mortality rates, increased patient satisfaction, and lower nurse turnover and vacancy rates. This impressive array of characteristics creates a strong case for considering what the Magnet journey has to offer. So, how can you use this information to guide you when seeking employment or when participating in improving your work environment? Here you can glimpse the 14 Forces of Magnetism to help you learn more about the process and, most importantly, what to look for and consider in your work life. Force 1: The quality of nurse leadership Strong nursing leadership is a key component of a healthy work environment. Nurse executives and managers advocate for the staff nurses so that they have the resources they need to provide patient care. Get to know who the chief nurse executive (CNE) is and find out her (or his) vision for nursing. Take advantage of opportunities to share your observations and experiences through attendance at town hall meetings or at the CNE’s walking rounds. The evidence of strong leadership can be felt at the patient’s bedside when nurses have a voice in decisions about care. So the next time you are asked to join a team updating practice standards or to evaluate a new product, participate – because you are contributing to improving care for patients and supporting the important role of nursing in the organization. Healthy workplaces also measure how satisfied nurses are with multiple aspects of the practice setting. Ask to see or hear about what these surveys show for the hospital or unit you are working in or considering for employment. Do not expect perfection, but rather focus on what is being evaluated or changed as a result so that improvements can be made. For example, one unit may be setting up email access for all staff members as a result of an identified need to improve communication of important updates and changes in a timely manner. Force 2: Organizational structure This force focuses on how the hospital sets up its leadership and management structure. In general, the fewer the levels between the CNE and the staff, the better, but this can vary based on the size and complexity of the organization. Perhaps the most important aspect of this force is that it requires an active process of shared decision making to be in place. Some facilities have established shared governance models or nursing councils that provide a way for staff nurses to be involved in decisions that affect care or other issues such as education, preceptor development, and career advancement programs. Check out what your organization has to offer: How are staff members selected to participate? What groups are you most interested in: clinical practice, education, perhaps research? Ask prospective employers about initiatives or changes that have been made based on how they involve nurses in shared decision making. Force 3: Management style Healthy workplaces have leaders who are visionary and accessible to staff nurses. As you interview for a position, remember that this is also an opportunity for you to check out the organization. Ask the manager about his (or her) leadership style and how he gets feedback from nurses about patient care, nursing practice, and the work environment. Your relationship with your manager is a very important one, so compatibility of styles and priorities are important aspects to consider. Other staff members can share their experiences of working on the unit, too, lending insights that might not always be evident during interviews. There is no one right style of leadership. The important thing to remember is that the best workplaces actively seek out staff nurses’ participation in improving care through a variety of ways. Find out how you can join in! Force 4: Personnel policies and programs Salaries, benefits, and scheduling practices are all vital pieces of information to gather when choosing the job that is right for you. You will find that the best employers are competitive with the local market, support the professional development of nurses, and offer creative ways to maintain a healthy work/life balance. Be sure to explore how units are staffed, including how the facility responds to changes in the workload: Do they use float nurses, agency personnel, and/or overtime? Many organizations are working aggressively to eliminate mandatory overtime and monitor work hours to assure that staff are sufficiently rested between tours of duty. This helps promote safety for staff and for patients. You can expect to be assisted with making assignments that are based on patient needs and staff competencies, including how to delegate to other members of the team. As our patient populations and workforce are becoming increasingly diverse, high-performing organizations are assuring that staff members are prepared to provide care that is culturally competent. Innovative educational programs and resources, such as cultural diversity ambassadors, are being created in some organizations to assist staff with this important aspect of the work environment. Find out about the range of cultures or special populations of patients served and how efforts are being made to ensure that their needs are met. Another aspect of this force relates to the performance appraisal process. Instead of just relying on the traditional manager-employee annual evaluation, greater emphasis is being placed on self-evaluations and peer review. Organizations vary in how they accomplish this and may actually be trying several different methods on different units to determine what will work best. All of these activities are designed to engage the nurses in a thoughtful review of their own practice and offer an opportunity to provide input into the practice of teammates. Having competent and caring coworkers is a critical factor in how nurses feel about their ability to deliver quality care. Peer review contributes to the sense of teamwork and professional accountability. Force 5: Professional models of care Magnet hospitals have a model of care that clearly demonstrates nurses’ authority and responsibility for providing and coordinating patient care. Again, as with some of the other forces, it is important to acknowledge that one model is not necessarily better than all the others. You will find organizations implementing primary nursing or patient-centered care or relationship-based care, to name just a few. Key to any chosen model of care is the degree to which staff nurses were involved in its development, implementation, and evaluation. These models also take into account the state’s nurse practice act and other professional standards. Hint: Take some time to read the practice act for the state where you intend to practice. Look for places where staff nurses are encouraged to innovate to improve care delivery, such as incorporating nursing assistants in walking rounds or flexing schedules so that working hours coincide with peak patient-care activity levels. Force 6: Quality of care Nurses want to provide high-quality care. Healthy workplaces know that and ensure that there are quality-monitoring activities in place that involve nursing leaders and staff in the process. This includes a strong focus on patient safety, such as adherence to the Joint Commission on Accreditation of Healthcare Organization’s National Patient Safety Goals or enhancing safety through effective communication models such as the SBAR (Situation-Background-Assessment-Recommendation) tool. High-performing organizations promote a culture of safety that empowers staff to report hazards or unsafe practices without fear of punishment. Hotlines and anonymous reporting mechanisms are available. Look for places that have implemented the guidelines from the American Nurses Association’s safe patient handling project for increasing the use of equipment to minimize staff and patient injury related to lifting, moving, and transferring. Increasingly, it is becoming expected that care decisions be based on the latest research and scientific evidence. Policies, procedures, and standards of care and practice should all be evidence-based. To be most effective, hospitals are encouraging staff participation in these activities and providing resources such as advanced practice nurses and unit-based Internet access. Requirements for nursing research have surpassed merely using research-based evidence to guide practice to conducting actual nursing research. Staff nurses are being mentored in the research process and are identifying and exploring answers to a wide variety of clinical problems. This mentoring is available from nurse researchers or advanced practice nurses who may be on staff or work as consultants or as part of a hospital/school of nursing partnership. Amazing work is being done at the unit level, as nurses search for answers to clinical questions. So, be sure to ask about the use of evidence-based practice and the degree to which the facility is participating in nursing research activities. Force 7: Quality improvement The tracking and trending of high-quality data is an integral component of healthcare organizations. Magnet hospitals and those on the journey collect information about a number of quality indicators such as fall injuries, pressure ulcer prevalence, and urinary tract infections. This enables them to benchmark or gauge how they are doing compared with other similar units and organizations across the country. To make a significant difference in outcomes, nurses at all levels have to be knowledgeable about and involved in the process. Keeping staff informed about the results of quality monitoring and engaging them in needed improvements is vital. Find out which indicators your hospital or unit is addressing, and look for ways to participate in the improvement plans. Don’t be surprised to see staff nurses collecting data, presenting results in formal and informal ways, and leading interdisciplinary improvement teams! Force 8: Consultation and resources Patient care and the healthcare work environment are very complex. Having access to internal or external experts in the field is a valuable asset. In particular, staff nurses can benefit greatly from consultation with advanced practice nurses. This supports staff in managing complex patients and guides them in using evidence-based interventions. Additionally, healthy workplaces encourage nurses to be involved in professional organizations, where they can find opportunities for networking, information sharing, and leading-edge initiatives. Specialty organizations are wonderful places to keep abreast of changes in your chosen practice arena through conferences, journals, and websites. Inquire about how your present or future employer is involved in professional and community organizations outside of nursing, too. Many facilities support the efforts of their employees to provide time and services to groups like Habitat for Humanity, Big Brothers, and the American Red Cross. What an important way to demonstrate a commitment to the spirit of community service! Force 9: Autonomy This force addresses a nurse’s ability to assess patient needs and to provide care based on competence, professional expertise, and knowledge. Achieving this goal requires organizations to have policies and procedures that guide nursing practice based on national standards. It is essential for nurses to have access to the latest literature and information. Things to look for are access to the Internet, libraries, and other literature sources. Are reference texts and specialty journals available and accessible to staff? These resources, plus opportunities to develop and maintain competence, are essential for providing care as an individual clinician and as a member of the interdisciplinary team. Force 10: Community and the healthcare organization Nurses have much to offer and to gain from professional and community partnerships. Seek out organizations that have made strides in developing relationships of this nature. In particular, partnerships between schools of nursing and practice sett Why Don't We Go For Self-Employment? ves and managers advocate for the staff nurses so that they have the resources they need to provide patient care. Get to know who the chief nurse executive (CNE) is and find out her (or his) vision for nursing. Take advantage of opportunities to share your observations and experiences through attendance at town hall meetings or at the CNE’s walking rounds. The evidence of strong leadership can be felt at the patient’s bedside when nurses have a voice in decisions about care. So the next time you are asked to join a team updating practice standards or to evaluate a new product, participate – because you are contributing to improving care for patients and supporting the important role of nursing in the organization.For many years I managed and handled sales and marketing for a computer training centre. As part of the training mix, we offered a two year vocational course to school leavers. These courses were reliant on huge capital expenditure in terms of Apple computers as well as the software that went with it. Then we wanted all the international accreditations and those cost a fortune. In the end the course itself had to be sold for a fair amount of money to cover this as well as make a profit for expansion purposes.During the enrollment process for a prospective student who was in the process of finishing his secondary school education, I would insist that parents or guardians and the youngster in question, would come for a one hour demo, to explain the industry, provide a basic outline of the course, one that the parents could understand as well and see whether junior looked enthusiastic enough for the hard work lying ahead of him.One of the huge questions the parents would ask during the course of the demo was what the job opportunities were for their offspring. This seemed to be one of the most pressing questions. I could of course understand their concern. They were about to spend a fair amount of money on an education and they wanted to know whether this investment would provide a return for them and their child. This question was not as straightforward to answer. In principle the answer was yes. The publishing industry was going strong. The internet was just starting up, although still reeling from the dot.com disaster, but companies were starting to realise that they needed an online presence. This career path therefore had prospects.However, the unknowns were the youngster’s talents, work ethics, interest, perseverance, and whether he could market himself in a job interview. Besides these factors, one of the things I used to point out was that this was an industry that could also handle self-employment. Provided they worked hard during the course, they would have the skills to open up their own studio, or work as freelancers. There were therefore several options available.The idea of self-employment never seemed to appeal to parents. The youngster generally looked quite enthusiastic about that. He would be able to do his own thing, which seemed quite attractive to him. What used to intrigue me was the fact that for parents the idea of employment was the main prize. I would imagine this stemmed from the days when life-long employment at a company was still remotely possible. Where people lived in the same house, until their kids hid them in a granny flat, so that they could get their inheritance early.Wo Healthy workplaces also measure how satisfied nurses are with multiple aspects of the practice setting. Ask to see or hear about what these surveys show for the hospital or unit you are working in or considering for employment. Do not expect perfection, but rather focus on what is being evaluated or changed as a result so that improvements can be made. For example, one unit may be setting up email access for all staff members as a result of an identified need to improve communication of important updates and changes in a timely manner. Force 2: Organizational structure This force focuses on how the hospital sets up its leadership and management structure. In general, the fewer the levels between the CNE and the staff, the better, but this can vary based on the size and complexity of the organization. Perhaps the most important aspect of this force is that it requires an active process of shared decision making to be in place. Some facilities have established shared governance models or nursing councils that provide a way for staff nurses to be involved in decisions that affect care or other issues such as education, preceptor development, and career advancement programs. Check out what your organization has to offer: How are staff members selected to participate? What groups are you most interested in: clinical practice, education, perhaps research? Ask prospective employers about initiatives or changes that have been made based on how they involve nurses in shared decision making. Force 3: Management style Healthy workplaces have leaders who are visionary and accessible to staff nurses. As you interview for a position, remember that this is also an opportunity for you to check out the organization. Ask the manager about his (or her) leadership style and how he gets feedback from nurses about patient care, nursing practice, and the work environment. Your relationship with your manager is a very important one, so compatibility of styles and priorities are important aspects to consider. Other staff members can share their experiences of working on the unit, too, lending insights that might not always be evident during interviews. There is no one right style of leadership. The important thing to remember is that the best workplaces actively seek out staff nurses’ participation in improving care through a variety of ways. Find out how you can join in! Force 4: Personnel policies and programs Salaries, benefits, and scheduling practices are all vital pieces of information to gather when choosing the job that is right for you. You will find that the best employers are competitive with the local market, support the professional development of nurses, and offer creative ways to maintain a healthy work/life balance. Be sure to explore how units are staffed, including how the facility responds to changes in the workload: Do they use float nurses, agency personnel, and/or overtime? Many organizations are working aggressively to eliminate mandatory overtime and monitor work hours to assure that staff are sufficiently rested between tours of duty. This helps promote safety for staff and for patients. You can expect to be assisted with making assignments that are based on patient needs and staff competencies, including how to delegate to other members of the team. As our patient populations and workforce are becoming increasingly diverse, high-performing organizations are assuring that staff members are prepared to provide care that is culturally competent. Innovative educational programs and resources, such as cultural diversity ambassadors, are being created in some organizations to assist staff with this important aspect of the work environment. Find out about the range of cultures or special populations of patients served and how efforts are being made to ensure that their needs are met. Another aspect of this force relates to the performance appraisal process. Instead of just relying on the traditional manager-employee annual evaluation, greater emphasis is being placed on self-evaluations and peer review. Organizations vary in how they accomplish this and may actually be trying several different methods on different units to determine what will work best. All of these activities are designed to engage the nurses in a thoughtful review of their own practice and offer an opportunity to provide input into the practice of teammates. Having competent and caring coworkers is a critical factor in how nurses feel about their ability to deliver quality care. Peer review contributes to the sense of teamwork and professional accountability. Force 5: Professional models of care Magnet hospitals have a model of care that clearly demonstrates nurses’ authority and responsibility for providing and coordinating patient care. Again, as with some of the other forces, it is important to acknowledge that one model is not necessarily better than all the others. You will find organizations implementing primary nursing or patient-centered care or relationship-based care, to name just a few. Key to any chosen model of care is the degree to which staff nurses were involved in its development, implementation, and evaluation. These models also take into account the state’s nurse practice act and other professional standards. Hint: Take some time to read the practice act for the state where you intend to practice. Look for places where staff nurses are encouraged to innovate to improve care delivery, such as incorporating nursing assistants in walking rounds or flexing schedules so that working hours coincide with peak patient-care activity levels. Force 6: Quality of care Nurses want to provide high-quality care. Healthy workplaces know that and ensure that there are quality-monitoring activities in place that involve nursing leaders and staff in the process. This includes a strong focus on patient safety, such as adherence to the Joint Commission on Accreditation of Healthcare Organization’s National Patient Safety Goals or enhancing safety through effective communication models such as the SBAR (Situation-Background-Assessment-Recommendation) tool. High-performing organizations promote a culture of safety that empowers staff to report hazards or unsafe practices without fear of punishment. Hotlines and anonymous reporting mechanisms are available. Look for places that have implemented the guidelines from the American Nurses Association’s safe patient handling project for increasing the use of equipment to minimize staff and patient injury related to lifting, moving, and transferring. Increasingly, it is becoming expected that care decisions be based on the latest research and scientific evidence. Policies, procedures, and standards of care and practice should all be evidence-based. To be most effective, hospitals are encouraging staff participation in these activities and providing resources such as advanced practice nurses and unit-based Internet access. Requirements for nursing research have surpassed merely using research-based evidence to guide practice to conducting actual nursing research. Staff nurses are being mentored in the research process and are identifying and exploring answers to a wide variety of clinical problems. This mentoring is available from nurse researchers or advanced practice nurses who may be on staff or work as consultants or as part of a hospital/school of nursing partnership. Amazing work is being done at the unit level, as nurses search for answers to clinical questions. So, be sure to ask about the use of evidence-based practice and the degree to which the facility is participating in nursing research activities. Force 7: Quality improvement The tracking and trending of high-quality data is an integral component of healthcare organizations. Magnet hospitals and those on the journey collect information about a number of quality indicators such as fall injuries, pressure ulcer prevalence, and urinary tract infections. This enables them to benchmark or gauge how they are doing compared with other similar units and organizations across the country. To make a significant difference in outcomes, nurses at all levels have to be knowledgeable about and involved in the process. Keeping staff informed about the results of quality monitoring and engaging them in needed improvements is vital. Find out which indicators your hospital or unit is addressing, and look for ways to participate in the improvement plans. Don’t be surprised to see staff nurses collecting data, presenting results in formal and informal ways, and leading interdisciplinary improvement teams! Force 8: Consultation and resources Patient care and the healthcare work environment are very complex. Having access to internal or external experts in the field is a valuable asset. In particular, staff nurses can benefit greatly from consultation with advanced practice nurses. This supports staff in managing complex patients and guides them in using evidence-based interventions. Additionally, healthy workplaces encourage nurses to be involved in professional organizations, where they can find opportunities for networking, information sharing, and leading-edge initiatives. Specialty organizations are wonderful places to keep abreast of changes in your chosen practice arena through conferences, journals, and websites. Inquire about how your present or future employer is involved in professional and community organizations outside of nursing, too. Many facilities support the efforts of their employees to provide time and services to groups like Habitat for Humanity, Big Brothers, and the American Red Cross. What an important way to demonstrate a commitment to the spirit of community service! Force 9: Autonomy This force addresses a nurse’s ability to assess patient needs and to provide care based on competence, professional expertise, and knowledge. Achieving this goal requires organizations to have policies and procedures that guide nursing practice based on national standards. It is essential for nurses to have access to the latest literature and information. Things to look for are access to the Internet, libraries, and other literature sources. Are reference texts and specialty journals available and accessible to staff? These resources, plus opportunities to develop and maintain competence, are essential for providing care as an individual clinician and as a member of the interdisciplinary team. Force 10: Community and the healthcare organization Nurses have much to offer and to gain from professional and community partnerships. Seek out organizations that have made strides in developing relationships of this nature. In particular, partnerships between schools of nursing and practice set Get Your Message Out In A Sweet Way With Personalized Candy ng interviews. There is no one right style of leadership. The important thing to remember is that the best workplaces actively seek out staff nurses’ participation in improving care through a variety of ways. Find out how you can join in!Personalized candy is a new and creative way to get your message across. Whether business or personal you can now put your message on candy.Candy has long since been a way to give a simple gift to someone. For your business it will make a great gift for employees and colleges alike. You can personalize your candy with a label congratulating an employee on a job well done from your company. You can also use the labels to advertise your company. Why hand out typical boring business cards when you can hand them a candy bar with your business on the label? Your business will be sure to be noticed when they improve on the business cards!Another exciting part of personalized candy is the vast amount of reasons to give. A new baby in the family generally entails sending out announcements that are glanced at in passing. With personalized candy you can announce all the wonderful stats of your new bundle of joy on the wrapper or even directly on the candy itself.Birthdays will never be the same again with a treat for the birthday boy when he opens his own personalized candy. His friends will be excited and impressed to see his name in print.Holidays are another excellent reason for personalized candy. Instead of handing out simple valentines to your friends and family, watch them smile when they receive personalized messages on the candy. Christmas morning will fill with glee from children when they see Santa Clause delivered a candy bar with a personal message from him directly for them! Halloween treats can be enhanced when you add a special message to your candy, but watch out or the kids may return for more! You can enhance your wedding with personalized candy for others to remember that special day they shared with you.Entire parties can be personalized with special treats, leaving a lasting impression. A child's "pirate birthday party" can include clues printed on hidden candy that will have even the adults participating.The Internet has a vast market available for purchasing the personalized candy. You can also find personalized candy at many specialty candy stores around the nation. It is available to order in advance or with a few days notice. The possibilities for using personalized candy are endless.There are also many possibilities for personalizing candy at home. You can purchase computer programs to print labels right on your home computer. There are many molds available if you want to make candy with your message. You can even make your own molds for candy.Personalized candy makes an excellent gift no matter what age you are. There are so many ways to use personalized candy in yo Force 4: Personnel policies and programs Salaries, benefits, and scheduling practices are all vital pieces of information to gather when choosing the job that is right for you. You will find that the best employers are competitive with the local market, support the professional development of nurses, and offer creative ways to maintain a healthy work/life balance. Be sure to explore how units are staffed, including how the facility responds to changes in the workload: Do they use float nurses, agency personnel, and/or overtime? Many organizations are working aggressively to eliminate mandatory overtime and monitor work hours to assure that staff are sufficiently rested between tours of duty. This helps promote safety for staff and for patients. You can expect to be assisted with making assignments that are based on patient needs and staff competencies, including how to delegate to other members of the team. As our patient populations and workforce are becoming increasingly diverse, high-performing organizations are assuring that staff members are prepared to provide care that is culturally competent. Innovative educational programs and resources, such as cultural diversity ambassadors, are being created in some organizations to assist staff with this important aspect of the work environment. Find out about the range of cultures or special populations of patients served and how efforts are being made to ensure that their needs are met. Another aspect of this force relates to the performance appraisal process. Instead of just relying on the traditional manager-employee annual evaluation, greater emphasis is being placed on self-evaluations and peer review. Organizations vary in how they accomplish this and may actually be trying several different methods on different units to determine what will work best. All of these activities are designed to engage the nurses in a thoughtful review of their own practice and offer an opportunity to provide input into the practice of teammates. Having competent and caring coworkers is a critical factor in how nurses feel about their ability to deliver quality care. Peer review contributes to the sense of teamwork and professional accountability. Force 5: Professional models of care Magnet hospitals have a model of care that clearly demonstrates nurses’ authority and responsibility for providing and coordinating patient care. Again, as with some of the other forces, it is important to acknowledge that one model is not necessarily better than all the others. You will find organizations implementing primary nursing or patient-centered care or relationship-based care, to name just a few. Key to any chosen model of care is the degree to which staff nurses were involved in its development, implementation, and evaluation. These models also take into account the state’s nurse practice act and other professional standards. Hint: Take some time to read the practice act for the state where you intend to practice. Look for places where staff nurses are encouraged to innovate to improve care delivery, such as incorporating nursing assistants in walking rounds or flexing schedules so that working hours coincide with peak patient-care activity levels. Force 6: Quality of care Nurses want to provide high-quality care. Healthy workplaces know that and ensure that there are quality-monitoring activities in place that involve nursing leaders and staff in the process. This includes a strong focus on patient safety, such as adherence to the Joint Commission on Accreditation of Healthcare Organization’s National Patient Safety Goals or enhancing safety through effective communication models such as the SBAR (Situation-Background-Assessment-Recommendation) tool. High-performing organizations promote a culture of safety that empowers staff to report hazards or unsafe practices without fear of punishment. Hotlines and anonymous reporting mechanisms are available. Look for places that have implemented the guidelines from the American Nurses Association’s safe patient handling project for increasing the use of equipment to minimize staff and patient injury related to lifting, moving, and transferring. Increasingly, it is becoming expected that care decisions be based on the latest research and scientific evidence. Policies, procedures, and standards of care and practice should all be evidence-based. To be most effective, hospitals are encouraging staff participation in these activities and providing resources such as advanced practice nurses and unit-based Internet access. Requirements for nursing research have surpassed merely using research-based evidence to guide practice to conducting actual nursing research. Staff nurses are being mentored in the research process and are identifying and exploring answers to a wide variety of clinical problems. This mentoring is available from nurse researchers or advanced practice nurses who may be on staff or work as consultants or as part of a hospital/school of nursing partnership. Amazing work is being done at the unit level, as nurses search for answers to clinical questions. So, be sure to ask about the use of evidence-based practice and the degree to which the facility is participating in nursing research activities. Force 7: Quality improvement The tracking and trending of high-quality data is an integral component of healthcare organizations. Magnet hospitals and those on the journey collect information about a number of quality indicators such as fall injuries, pressure ulcer prevalence, and urinary tract infections. This enables them to benchmark or gauge how they are doing compared with other similar units and organizations across the country. To make a significant difference in outcomes, nurses at all levels have to be knowledgeable about and involved in the process. Keeping staff informed about the results of quality monitoring and engaging them in needed improvements is vital. Find out which indicators your hospital or unit is addressing, and look for ways to participate in the improvement plans. Don’t be surprised to see staff nurses collecting data, presenting results in formal and informal ways, and leading interdisciplinary improvement teams! Force 8: Consultation and resources Patient care and the healthcare work environment are very complex. Having access to internal or external experts in the field is a valuable asset. In particular, staff nurses can benefit greatly from consultation with advanced practice nurses. This supports staff in managing complex patients and guides them in using evidence-based interventions. Additionally, healthy workplaces encourage nurses to be involved in professional organizations, where they can find opportunities for networking, information sharing, and leading-edge initiatives. Specialty organizations are wonderful places to keep abreast of changes in your chosen practice arena through conferences, journals, and websites. Inquire about how your present or future employer is involved in professional and community organizations outside of nursing, too. Many facilities support the efforts of their employees to provide time and services to groups like Habitat for Humanity, Big Brothers, and the American Red Cross. What an important way to demonstrate a commitment to the spirit of community service! Force 9: Autonomy This force addresses a nurse’s ability to assess patient needs and to provide care based on competence, professional expertise, and knowledge. Achieving this goal requires organizations to have policies and procedures that guide nursing practice based on national standards. It is essential for nurses to have access to the latest literature and information. Things to look for are access to the Internet, libraries, and other literature sources. Are reference texts and specialty journals available and accessible to staff? These resources, plus opportunities to develop and maintain competence, are essential for providing care as an individual clinician and as a member of the interdisciplinary team. Force 10: Community and the healthcare organization Nurses have much to offer and to gain from professional and community partnerships. Seek out organizations that have made strides in developing relationships of this nature. In particular, partnerships between schools of nursing and practice set Do You Need A Cool Company Logo Or Would A Stinker Be More Effective? d care, to name just a few.The debate over how much of a companies large reserves of spending power should be spent with greedy, oafish design agencies rages on and is not about to be resolved in this trite article, however we can suggest some alternatives to the usual company logo ideas and perhaps for once bad could be the new good...or something.A company logo should make you stop and think... How many times have you heard your design manager or someone from the marketing/advertising department going on about the need for a clever logo or a design that 'thinks outside the box'? In marketing terms this is met by much consternation by people with any sense of reality and nodding agreement from the rest of the clueless saps who pass off as the workforce these days. Thinking outside the box in this day and age is what all your competitors are doing. To move with the times we either have to think 'over' the box or get on a retro trip and think yourself back inside the box, now that everyone has gone outside to think.A company logo should stick in your mind's eye Continuing with our theme of going back to basics in terms of logo design. The trend that is emerging and proving highly profitably in certain quarters is the 'so bad its good' theme. Easyjet, Pot Noodle, Tango, Spam... I'm thinking off the top of my head here but all these brands once languished in obscurity and given a little bit of a trashy makeover have seen sales rocket. The same can be said for the previously unheard of Cillit Bang cleaning brand - design so off putting it makes you want to punch yourself in the face and with the most ridiculous name imaginable but hey whats happening, it's stuck in shoppers minds and bingo like groaning zombies they bought the product without actually realising what it is and why they just paid for it.When good logos turn bad or how to un-design a logo Built in failure plays a big part in todays quick turnaround world. In a similar way to consumable products like mobile phones and cd players having built in components that only last a year or so before needing to be replaced by the latest model, cheeky graphic designers and logo designers have started to build in 'dated' fonts and styles that will make the company logo you spent 10,000 dollars on and proved a big hit at the time, look like a piece of poo this time next year. Solution: Design it to be as bad as possible in the first instance and the vague whims of the fashion bigwigs shall sooner rather than later pronounce it a hit - meaning big time pay off for you. So there you have it in a nutshell: Don't listen to your head when it says you are committing an atrocious mistake in c Key to any chosen model of care is the degree to which staff nurses were involved in its development, implementation, and evaluation. These models also take into account the state’s nurse practice act and other professional standards. Hint: Take some time to read the practice act for the state where you intend to practice. Look for places where staff nurses are encouraged to innovate to improve care delivery, such as incorporating nursing assistants in walking rounds or flexing schedules so that working hours coincide with peak patient-care activity levels. Force 6: Quality of care Nurses want to provide high-quality care. Healthy workplaces know that and ensure that there are quality-monitoring activities in place that involve nursing leaders and staff in the process. This includes a strong focus on patient safety, such as adherence to the Joint Commission on Accreditation of Healthcare Organization’s National Patient Safety Goals or enhancing safety through effective communication models such as the SBAR (Situation-Background-Assessment-Recommendation) tool. High-performing organizations promote a culture of safety that empowers staff to report hazards or unsafe practices without fear of punishment. Hotlines and anonymous reporting mechanisms are available. Look for places that have implemented the guidelines from the American Nurses Association’s safe patient handling project for increasing the use of equipment to minimize staff and patient injury related to lifting, moving, and transferring. Increasingly, it is becoming expected that care decisions be based on the latest research and scientific evidence. Policies, procedures, and standards of care and practice should all be evidence-based. To be most effective, hospitals are encouraging staff participation in these activities and providing resources such as advanced practice nurses and unit-based Internet access. Requirements for nursing research have surpassed merely using research-based evidence to guide practice to conducting actual nursing research. Staff nurses are being mentored in the research process and are identifying and exploring answers to a wide variety of clinical problems. This mentoring is available from nurse researchers or advanced practice nurses who may be on staff or work as consultants or as part of a hospital/school of nursing partnership. Amazing work is being done at the unit level, as nurses search for answers to clinical questions. So, be sure to ask about the use of evidence-based practice and the degree to which the facility is participating in nursing research activities. Force 7: Quality improvement The tracking and trending of high-quality data is an integral component of healthcare organizations. Magnet hospitals and those on the journey collect information about a number of quality indicators such as fall injuries, pressure ulcer prevalence, and urinary tract infections. This enables them to benchmark or gauge how they are doing compared with other similar units and organizations across the country. To make a significant difference in outcomes, nurses at all levels have to be knowledgeable about and involved in the process. Keeping staff informed about the results of quality monitoring and engaging them in needed improvements is vital. Find out which indicators your hospital or unit is addressing, and look for ways to participate in the improvement plans. Don’t be surprised to see staff nurses collecting data, presenting results in formal and informal ways, and leading interdisciplinary improvement teams! Force 8: Consultation and resources Patient care and the healthcare work environment are very complex. Having access to internal or external experts in the field is a valuable asset. In particular, staff nurses can benefit greatly from consultation with advanced practice nurses. This supports staff in managing complex patients and guides them in using evidence-based interventions. Additionally, healthy workplaces encourage nurses to be involved in professional organizations, where they can find opportunities for networking, information sharing, and leading-edge initiatives. Specialty organizations are wonderful places to keep abreast of changes in your chosen practice arena through conferences, journals, and websites. Inquire about how your present or future employer is involved in professional and community organizations outside of nursing, too. Many facilities support the efforts of their employees to provide time and services to groups like Habitat for Humanity, Big Brothers, and the American Red Cross. What an important way to demonstrate a commitment to the spirit of community service! Force 9: Autonomy This force addresses a nurse’s ability to assess patient needs and to provide care based on competence, professional expertise, and knowledge. Achieving this goal requires organizations to have policies and procedures that guide nursing practice based on national standards. It is essential for nurses to have access to the latest literature and information. Things to look for are access to the Internet, libraries, and other literature sources. Are reference texts and specialty journals available and accessible to staff? These resources, plus opportunities to develop and maintain competence, are essential for providing care as an individual clinician and as a member of the interdisciplinary team. Force 10: Community and the healthcare organization Nurses have much to offer and to gain from professional and community partnerships. Seek out organizations that have made strides in developing relationships of this nature. In particular, partnerships between schools of nursing and practice set Who's Watching Your Money? 7 Tips For Hiring The Right Bookkeeper uries, pressure ulcer prevalence, and urinary tract infections. This enables them to benchmark or gauge how they are doing compared with other similar units and organizations across the country.While I’m a strong advocate of hiring virtual assistants, there are two things that no entrepreneur should ever fully delegate: marketing and bookkeeping. The marketing and the bookkeeping of your business can easily make or break you (just think “new” Coke and Enron). That said, if bookkeeping is not your forte, hire someone to do it – you will save so much in frustration – just be sure to keep your fingers in the books.If you choose to hire a bookkeeper, keep the following in mind:1. Get QuickBooks.For ease of use, I highly recommend using QuickBooks and hiring a QuickBooks ProAdvisor. QuickBooks ProAdvisors have taken certification exams to insure that they know the system. I have used QuickBooks both for myself and my clients since 1996 and highly recommend it for its ease of use/understanding.The online version is great in that you can see the latest version of your books at any time and eliminate the annoyance of emailing files back and forth and wondering who has the latest version.2. She must see both the forest AND the trees.You want your bookkeeper to be detail-oriented AND to see/understand the big picture. She needs to know what happens consistently – every month – and update your books without bothering you for items she should know about.At the same time, she needs to be astute enough to see the larger picture and warn you of any impending problems before they happen. If you purchase a piece of equipment, she should know how to properly enter it into your bookkeeping software to avoid problems – and therefore save time and money – with your accountant (and the IRS) later on.3. She must know your industry.You don’t want to have to train your bookkeeper on your industry language, standard industry income or expense categories or other basics. The more up-to-speed she is, the faster she can hit the ground running and the sooner you will have good data. If she doesn’t know your industry however, be sure to give her a rundown of lingo and how you refer to your customers/clients/tenants in order for you to get the most meaningful reports out of the gate.4. She must provide timely reporting.In hiring your bookkeeper, insure that you put in a provision for when you want to see monthly financials. The date will depend on when your bank month ends – give her a few days after that date to reconcile your accounts and produce reports. At a minimum, you want to see a profit & loss, balance sheet and cash flow statement.Take the time to review the reports so you can spot any irregularities before they blossom i To make a significant difference in outcomes, nurses at all levels have to be knowledgeable about and involved in the process. Keeping staff informed about the results of quality monitoring and engaging them in needed improvements is vital. Find out which indicators your hospital or unit is addressing, and look for ways to participate in the improvement plans. Don’t be surprised to see staff nurses collecting data, presenting results in formal and informal ways, and leading interdisciplinary improvement teams! Force 8: Consultation and resources Patient care and the healthcare work environment are very complex. Having access to internal or external experts in the field is a valuable asset. In particular, staff nurses can benefit greatly from consultation with advanced practice nurses. This supports staff in managing complex patients and guides them in using evidence-based interventions. Additionally, healthy workplaces encourage nurses to be involved in professional organizations, where they can find opportunities for networking, information sharing, and leading-edge initiatives. Specialty organizations are wonderful places to keep abreast of changes in your chosen practice arena through conferences, journals, and websites. Inquire about how your present or future employer is involved in professional and community organizations outside of nursing, too. Many facilities support the efforts of their employees to provide time and services to groups like Habitat for Humanity, Big Brothers, and the American Red Cross. What an important way to demonstrate a commitment to the spirit of community service! Force 9: Autonomy This force addresses a nurse’s ability to assess patient needs and to provide care based on competence, professional expertise, and knowledge. Achieving this goal requires organizations to have policies and procedures that guide nursing practice based on national standards. It is essential for nurses to have access to the latest literature and information. Things to look for are access to the Internet, libraries, and other literature sources. Are reference texts and specialty journals available and accessible to staff? These resources, plus opportunities to develop and maintain competence, are essential for providing care as an individual clinician and as a member of the interdisciplinary team. Force 10: Community and the healthcare organization Nurses have much to offer and to gain from professional and community partnerships. Seek out organizations that have made strides in developing relationships of this nature. In particular, partnerships between schools of nursing and practice settings often mean opportunities to participate in some innovative programs, such as summer student extern programs, development of preceptor skills, and nursing research activities. Units that focus on particular specialties, such as cardiology or mental health, often have relationships with the local affiliates of corresponding agencies such as the American Heart Association or the National Alliance for the Mentally Ill. All of these outreach and partnering activities contribute to the support of better patient outcomes and of community needs. Whether as individuals or in groups, nurses, through their involvement, demonstrate leadership and commitment to the good of the community. It is no wonder that nurses are ranked number one on the list of the most trusted professionals. Check your job description to see if it includes an expectation of community service. Discuss with your manager the possibility of participating in community-focused activities such as organizing food drives or disaster relief supplies. Force 11: Nurses as teachers Every day, nurses are teaching. This activity may involve nursing students, colleagues, or patients and families. Teaching activities are supported and encouraged in Magnet organizations. Staff nurses are assisted in this important aspect of their role through inclusion of teaching activities in job descriptions and rewards through clinical advancement and plentiful development opportunities. Of critical importance to new graduates is the attention being paid to ensuring a smooth transition from student to professional nurse. Innovative internships and residency programs are being developed and implemented to assist new graduates at this critical juncture. Programs vary in length and content, but most provide some combination of classroom/computer-based instruction and guided clinical experience. Many facilities have specialized programs for preparing new graduates for work in critical care and specialty areas such as the operating room or the emergency department – areas previously closed to nurses with limited experience. When considering your first position, ask questions about the orientation and residency programs available to you. It can be very helpful to talk with current nurse residents or others who recently completed the course to learn more about their experiences as participants. Force 12: The image of nursing The image nursing has within an organization often reflects the degree to which nursing leaders and staff can influence patient-care decisions and resource allocations. The stronger and more positive the image, the more essential nursing will be viewed by other members of the organization. This is a good position to be in. Healthy work environments promote positive relationships between nursing and other departments so that time and energies are spent on providing care to patients and families and not on interdepartmental squabbles. One way to assess the image of nursing is to look at how nurses are portrayed in the publications and promotional materials of the facility. Are nurses represented? Are they conspicuously absent? Do articles and materials contain descriptions of nursing innovations and research? Are nurses involved in interdisciplinary projects? Does the organization’s website include information about the nursing service and not just a listing of employment opportunities? Ask to see the annual report for nursing, as it will give you a good overview of important activities such as the publications and presentations made by staff, awards and recognitions, earned degrees and certifications, nursing research projects, and promotions and appointments. Historically, nurses have shied away from promoting their value and accomplishments, but those days are over! Force 13: Interdisciplinary relationships Teamwork is the essential ingredient for successful workplaces. Increasingly, the importance of clear communication and positive working relationships among all members of the team is being linked to enhanced quality and patient safety. Healthy workplaces actively take steps to ensure that relationships are based on mutual respect and that disrespectful behaviors are not tolerated. Interdisciplinary team members all have an important role to play in patient care; no one can do it alone. While Magnet designation does focus on nursing service, the entire organization has to be involved and must work together to create a culture of excellence. Do you see evidence of teamwork and collaboration on your unit? If not, explore ways to make it happen. Maybe the pharmacists can add some important considerations to reduce patient falls. Invite physicians to provide input into the development of clinical policies and standards of care and practice as well as the approval process. Rarely can quality-improvement teams succeed without all the key players being involved. Remember that teamwork is a two-way street: Be a good team member, follow through on assigned tasks, and offer your perspective and opinion on important issues. Force 14: Professional development To accomplish all the goals outlined in the other forces, it is evident that healthy workplaces support professional development. The safe practice of nursing requires continuous learning. This can be achieved through a variety of ways, such as formal academic education, service-based learning, and continuing education. Magnet hospitals have abundant learning opportunities for their staff and offer generous financial support packages, such as tuition reimbursement, to facilitate participation. Certification is encouraged and often rewarded through career development programs and financial incentives. When evaluating an organization, inquire about education programs beyond orientation. Are there clinical educators and advanced practice nurses available to provide educational services? What resources are there for nurses working nights and evenings? Can learning needs be met through online programs? Are any local colleges and universities offering on-site courses? What career paths are open to nurses who obtain advanced education and certifications? When all is said and done, the Forces of Magnetism guide hospitals on the pathway to excellence but can also be used by individual nurses to help them identify characteristics of healthy workplaces. Knowing the forces and what they stand for enables staff nurses to contribute in a meaningful way to improving the quality of care for patients and the quality of the work environment for themselves and for their team members.
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